Question about Jenn-Air 30 in. CCE3401 Electric Cooktop

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Discoloration of cooking surface (darkened) on Bosch stove

Small, two-inch diameter dark spot on cooking surface (electric). Does not come off with cleaning, and appears to be embedded in glass.

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  • Margaret Alverson Aug 27, 2012

    I have that same problem - and it is getting worse. I have used all the proper cleaners. This is like the glass layers have separated leaving a black spot. It is very ugly. I am beginning to hate this stove.

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Hi i used fantastic on my glass top and have used it for years , sometimes you need to let it soke for a while

Posted on Nov 30, 2011

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I'm Bruce of DeBruce Polish, our new polish is non-toxic and odorless and non abrasive, should take care of your problem. We designed it for stainless steel, and have faboulous results on ceramic stove tops, and chrome and many other uses. Even removes permanent magic marker. web site will be up soon debrucepolish.com. Phone 612-220-2236.

Posted on Jan 24, 2009

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1 Answer

Kenmore glass cooktop discoloured


I use a straight edged razor blade on mine and it finally got clean

Nov 15, 2012 | Kenmore Frigidaire Glass Cook Top...

Tip

Proper Use and Care of Ceramic Glass Cooktops


Here's some helpful tips that can hopefully ensure many years of quality use of your ceramic glass cook-top.


NOTE: It is important to maintain PROPER care of your ceramic glass cook top as they can be very expensive to replace. Prices vary between models, but most are in the $200 to $300 range. With added labor charges, this repair can cost over $600 from an appliance repair company.


WARRANTIES: Most manufacturer warranties DO NOT cover cosmetics. That is, if your cook-top paint starts to wear off from normal use, or from the selection of cookware you choose to use, manufacturers typically WILL NOT replace it. Warranties also DO NOT cover accidents such as dropping something on the top and chipping or breaking it. Some warranties WILL cover, however, blistering, warping and heat related breakage that were no fault of the consumer (as long as you were using the recommended cookware). It is important to become familiar with, and follow, all the manufacturer's use and care instructions that come with your range.


CERAMIC GLASS CHARACTERISTICS:

It is normal for the ceramic glass to change color when heated. This is especially true for lighter colored surfaces. The color should return to normal when cooled. It is also normal for the enameled or painted areas on the cook top to show signs of wear and fade over time. Proper cleaning and cookware selection can extend the cook top appearance.

It is NORMAL for the radiant heat surface elements to glow red and cycle on and off. There is a thermostat associated with each individual element that regulates the temperature. The frequency at which the elements cycle on and off is determined by the heat setting.

PROPER COOKWARE:

Use ONLY flat bottomed cookware for the best results of heat transfer from the surface elements. Cookware with warped, rounded or ribbed bottoms can cause uneven heat transfer which can result in uneven heating of the cooking surface and cause damage to the cook-top such as cracking and/or permanent surface discoloration.

An easy test you can use to determine the flatness of your cookware, is to turn the cookware upside down and place a ruler across the surface. As you rotate the ruler around the surface perimeter, you should not see any light along the ruler edge where it meets the surface. Cookware with slight indentions or expansion grooves can still be used, however.

Make sure the cookware bottom is always clean and dry before use to prevent any foreign matter from burning to the cook-top surface and leaving stains. ALWAYS place your cookware on the cook-top surface BEFORE turning the surface elements on.

Make sure the selected cookware matches the size surface element in use. The cookware surface should NOT exceed one inch beyond the radiant surface element surface.

COOKWARE CHARACTERISTICS:

The material of the cookware you select will determine how well it transfers heat and how evenly it cooks. The ideal cookware should be of medium to heavy thickness.

NOTE: A non-stick surface will take on the characteristics on the base metal used. (i.e., non-stick over aluminum, will take on the heating characteristics of aluminum).

*ALUMINUM - Heats quickly and evenly, light weight, suitable for all types of cooking tasks.

*COPPER - Heats quickly and evenly, light weight, suitable for all types of cooking tasks.

*Both aluminum and copper are great when used as a core metal cover with a non-stick or enamel surface. However, when used as a base metal, alone, they can leave metal transfer marks on the cook-top surface which will have to be cleaned immediately following use.

GLASS or CERAMIC - Heats slowly and unevenly, may scratch cook-top surface if there are any rough edges, best results are when using low or medium heat settings.

CAST IRON - Heats slowly and evenly, maintains heat for slow cooking, great for browning and frying, rough on cook-top surfaces, may scratch.

STAINLESS STEEL - Heats quickly and unevenly, a base or core of aluminum or copper can provide more even heating.


DO's and DON''T's:

DO NOT store heavy items, such as jars, cans, pots and pans above the cook-top surface. Any inadvertent dropping on the cook-top surface and cause cracks or shattering.

DO NOT lay hot lids on the cook-top surface. Heated air can become trapped under the lid creating a hot spot as the rest of the cook-top surface cools. The cook-top surface could potentially crack when the lid is removed.

DO NOT slide cookware across the cook-top surface. LIFT cookware as much as possible when moving from surface to surface. This will minimize metal transfer marks and scratching.

DO NOT cook popcorn in prepackaged aluminum containers. The aluminum could potentially melt and may not be able to be removed from the cook-top surface.

DO NOT store anything on the cook-top surface that could melt (such as plastic and aluminum foil). Once melted to the surface, some of these substances may not be able to be removed.

DO NOT store empty pots and pans on the cook-top surface.

DO NOT attempt to use the cook-top surface while the oven is on a self-cleaning cycle. The oven super heats to temperatures in excess of 500 degrees and causes radiant heat to be exhausted from the oven vent on the stove surface.

DO NOT use a cook-top that is cracked. Any spill overs could potentially leak into the radiant heat elements and create an electrical hazard.

DO clean up any spills from the cook-top surface that contains milk or sugar. You may allow the cook-top surface to cool in order to safely clean, but do not allow these substances to remain on the cook-top for extended periods. If not removed, these substances can cause permanent discoloration and stains.

DO wipe down the cook-top prior to, and immediately following use, to maintain the surface appearance.

DO NOT attempt to cook any foods directly on the cook-top surface without a pan!

CLEANING and CARE:

Clean all spills and boil overs immediately.

Any substances that become adhered to cook-top surface can be removed by wiping up excess with hot soapy water and a kitchen sponge.

Use a non-abrasive pad (the green kitchen pads are considered non-abrasive) and a straight edge razor blade, pushing in one direction to remove stubborn particles.

Some metal transfer marks (copper and aluminum) may be removed by simply wiping cook-top surface with a damp sponge. Any remaining marks can often be removed with an approved cook-top cleaner.

Use only approved, non-abrasive cook top cleaner to keep the surface clean and polished.

DO NOT use scouring pads that will dull or damage cook top surface (i.e., steel wool or SOS pads).

DO NOT use any harsh chemicals such as ammonia or bleach that can etch or dull cook-top surface.

on Apr 19, 2011 | Cooktops

1 Answer

I have discoloration on glass top stove what to do


They sell cleaners for glasstop stoves. Often I find I can use baking soda and lemon juice mixed together to form a stiff paste and use a non abrasive pad (like what you use on non stick pans) and lots of elbow grease... but not TOO much pressure... If that does'nt do it, try the cleaner they make for it. I have had my stove for quite a while now- overall it's stayed fairly clean with the home remedy

May 19, 2012 | Bosch Cooktops

1 Answer

Have a kitchenaid gas cook top with the flat cooking surface in the middle for griddling. But its all dark brown and discolored especially around the back. I cant see to get it clean or get the brown...


A few cycles in the dishwasher may help. Oven cleaner on the surfaces (pre warmed if possible). Please do NOT use anything abrasive (no metal scrubs, no steel wool, etc.). Ceramic surface cleaner (Ceramibright?) can be used safely.

Oct 12, 2009 | Cooktops

3 Answers

Spot on Jenn Air smooth cook top stove with down draft.


Use Cooktop Cleaner with a soft micro cloth. Don't use water. Buff until the mark disappears. Hint: Never clean the cooktop until it is completely cool to touch as doing so makes cleaning much harder. Never use abrasives on the glass or abrasive cast iron skillets.

Mar 26, 2009 | Jenn-Air JED8430 Electric Cooktop

2 Answers

How to remove burnt grease, fix lightly scratched black stovetop?


Hi, I assume we are talking about a flat glass top. First the bad news. using any abrasives will permanently scratch the glass hence the dull spot. You can however make it look a little better. Grease spots and the like can be removed with a flat razor blade scraper which needs to be held flat to avoid the corners making scratches. Use any good glass/ceramic cooktop cleaner ( which is the ONLY cleaner you should ever use ) (available in your local grocery diy store and some hardware stores). The cleaner is a thick liquid, put about a dime size drop on each burner area and use a paper towel to buff out the finish like waxing a car. Once it looks clean flip your paper towel over and shine the top to like new. Good Luck!

Jan 28, 2009 | GE 36 in. Monogram ZEU769 Electric Cooktop

1 Answer

Bosch 500 Glass Cooktop discoloration


DeBruce Polish will remove the discoloringin the cook top, also use it on pans to remove any deposits that may transfer to cook top. debrucepolish.com

Jan 04, 2009 | Cooktops

2 Answers

Ge profile electric counter top stove


I did not receive instructions with my G E Profile cook top Model No. 80030750434). There is a build up on the elements which I am having problems removing. Should the top be scraped while the stove is hot or cold? What is the best cleaning product to use?

May 01, 2008 | GE Profile JP930 Electric Cooktop

6 Answers

Whirlpool Oven, Ceran stove top


I want to say that since I posted my original problem with black spots appearing on the Schott Ceran top, I took pictures of the top and attached them to a complaint sent to Maytag. Approximately 3 days later, a Maytag representative phoned and offered a brand new top-basically stating that there is a fault with the tops. They would not pay for the labor to replace the top. My husband downloaded the instructions from Maytag website and installed it himself. These spots actually appear from within the surface and are not the result of a boil over, etc. The spots on my burner grew to the width of the burner. If you search the internet, you will see many others with the same problem with the Schott Ceran tops. I will never buy another!

Nov 20, 2007 | Cooktops

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