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I cannot read the data from my HP pocket media drive. When I connect to the USB port it takes an age to read then gives an error message of Drive not accessable, Error performing inpage operation. I think I may have unplugged it too soon the other day and caused a corruption ... I have a lot of photo's on it that I will be devistated to lose. Please please please help **** Williams, Sydney Aus

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  • 3 more comments 
  • mickwilliams Jan 02, 2009

    I've tried your first solution to find the drive letter which is F. It gives me the same error message "Error performing inpage operation"



    ****

  • mickwilliams Jan 02, 2009

    Hewlett Packard pocket media drive PD1600s



  • mickwilliams Jan 02, 2009

    Hi,

    I've tried 3 different PC's with the same outcome, unfortunately :-(



    I called HP too and the warranty is valid but they advised formatting the drive, I really don't want to consider this as we have too many photo's that I want to recover if possible.



    ****

  • mickwilliams Jan 02, 2009

    Hi,

    I can make myself available almost anytime, I'm in Sydney Australia, so depending on where you are we can sort the best time to suit both of us.



    ****

  • mickwilliams Jan 03, 2009

    Big thanks Niko you are my hero and have saved my life. The beers are on me if you ever get to Sydney.

    ****

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  • HP Master
  • 13,433 Answers

Press start -> then run -> type in cmd

in the cmd window type in CHKDSK /F /X driveletter:

you need to find the driveletter by going to my computer and see what letter the drive is for example G: you would enter CHKDSK /F /X G:

report back how it goes.

Posted on Jan 02, 2009

  • 3 more comments 
  • Ekse Jan 02, 2009

    the error indicates a physical problem on the media, what was the brand and model of your drive?

  • Ekse Jan 02, 2009

    initially, lets try the drive on another computer, also check your warranty on the drive.

  • Ekse Jan 02, 2009

    sorry the delayed responce, I have a file recovery software I can use over the internet to try recovering your files, when would you be available and we can try this?




  • Ekse Jan 02, 2009

    Hey again

    for some reason I didn't get a notification about your reply, lets continue this over email drop me a mail when your available.

    Im in finland. GMT+0200

    It happens to be 1:42 middle of the night currently here. Shall we look into it on the weekend?

    Drop me a mail its nikoht@gmail.com

    I'll email you the instructions to start a remote support session ones we are both online at the same time.


  • Ekse Jan 02, 2009

    would you happen to be available right now?

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