Question about Dell Inspiron 1300 Notebook
AFTER RUNNING A CHKDSK /F /R I TRIED TO GET BACK INTO MY LAPTOP. THE COMPUTER BOOTS UP & I SEE THE WINDOWS XP SCREEN. THEN I GET A BLUE SCREEN WITH THE MESSAGE: THE APPLICATION OR DLL\??\C:WINDOWS\SYSTEM32
WINSRV.DLL IS NOT A VALID WINDOWS IMAGE. PLEASE CHECK THIS AGAINST YOUR INSTALLATION DISKETTE.
I TRY REBOOTING THROUGH SAFEMODE AND I GET THE SAME MESSAGE.
IS THERE A SOLUTION TO THIS PROBLEM WITHOUT ME LOSING ALL OF MY FILES AND DATA?
Try to look for your windows xp cd.
Turn the computer off. Restart it and start tapping f12 right after.
Insert the cd. Choose the option that says CD/CDRW/DVDRW from the screen and press enter. Watch out for a prompt that will say 'Press any key to boot from cd'. press any key as soon as you get this. If you miss it, you'll get the error again. You should get the blue windows setup screen if you caught it at the right time.
Wait until you get the 'welcome to setup' screen.
Follow any other instructions that you may get until it gives you the C:\> prompt.
Type in bootcfg /rebuild.
Below is a listing of the common steps you are likely going to encounter.
* Prompt for the identified versions of Windows installed. When you receive this prompt press Y if the bootcfg command properly identified each of the Windows operating systems installed on the computer. It is important to realize this command will only detect Windows XP, Windows 2000, and Windows NT installations.
* Prompt to enter the load identifier. This is the name of the operating system for the boot.ini. For example, Microsoft Windows XP Home users would enter "Microsoft Windows XP Home edition". If you have Windowx XP pro edition, enter 'Microsoft Windows XP Professional'
* Prompt to Enter OS load options. When this prompt is received type /fastdetect to automatically detect the available options.
Then type 'exit'. and let the computer reboot. If you get two options for microsoft windows. Choose the one that says what you entered when you were in the recovery console.
If you are able to boot correctly after those steps, go to start>click run. Then type msconfig. Click ok. Click the boot.ini tab. Click 'check all boot paths'. Click ok or yes. click close and restart if prompted. You shouldn't get the prompt for two microsoft windows anymore.
Posted on Jan 02, 2009
You can do a repair installation if you have the Dell XP Installation disk for your version of XP (probably Home Edition). Restart the laptop and press F2 when you see the Dell splash screen to get into the BIOS setup. Ensure that the system will boot from the CD/DVD first. Save if necessary and restart with the Dell XP disc in the drive. Press a key to load from the CD/DVD. At the first menu select the first option to install. The installer should check for previous versions of the operating system and find the current installation. Press R to repair and it will go through the installation process while keeping your programs and data intact.
However, I presume you were having disk problems before you ran the chkdsk routine. You may have a failing hard drive, which could be why some files appear corrupted. If you do not see the previous installation but rather just the partitions with the volume names, do NOT install onto those partitions as this will erase your old data. Seek professional assistance ASAP to retrieve your data by placing the hard drive in another machine as a secondary drive.
Posted on Jan 02, 2009
I encountered this same error while doing a ground-up reinstall from the XP Pro CD, after several tries I physically cleaned the CD (duh) & it worked!
Posted on Aug 06, 2010
You have lost or corrupter a system file or a corrupted registry, you can either remove your hard disk buy an adapter that will allow you to connect your small laptop hard drive to a pc via cd rom strap an manually drag & drop the files you wish to save into a folder on the desktop so you can burn & save them for reinstallation after putting a new system in your laptop or you can try using this registry tool .http://www.dll-repair-tools.com/ppc/download.php?con=Z2789 (hope for the best!)
Posted on Jan 02, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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