Question about Microsoft Xbox 360 Console

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New XBox 360 putting scratch in games

Purchased Xbox 360 from Target and it ruined all new games by putting a scratch about a half an inch into the disk. Played fine until it scratched the disk. Got error message saying unreadable and noticed scratch in disk.
Returned Xbox 360 to Target and got new one....seems to have the same problem.

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Try this trick with the games and return the xbox how to fix scratched cd cheap

Posted on Mar 05, 2016

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The problem is the disc drive.
you have to open it up and put some stick foam " like a sticky strip of foam, insulator : on top of the drive .
the problem is that the disc touches the laser assembly while turning cheating a ring on the disc.
i can fix your games as well as the disc drive if you feel like is to complicated.

Posted on Jan 02, 2009

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2 Answers

My xbox keeps saying the disc is unreadable half way through games


the disc is either scratched too much
or
the xbox dvd lense is dirty

if other discs work then it is that specific disk

try cleaning the disc with a micro fibre cloth
start on the inside and rub outwards towards the edge of the disc

you can also buy a lense cleaning kit, you put a solution on a disc and put it in the drive
it should help to clean the laser

goodluck

Apr 19, 2011 | Microsoft Xbox 360 Console

2 Answers

Bought guitar hero 5 xbox game w/guitar..disk spins and then says unreadable contact support...


Are other games working correctly in your Xbox 360?

Is this a brand new disk? or did you buy used?
if used, check for major scratching on the disk. If scratched heavily you can try to buff out scratches with a lint free cloth, I have also heard that toothpaste could be used for buffing out scratches, but I would only try this as a last resort.

If other games work fine in your Xbox, it's probably the disk. Make sure you have the XBOX version of the game (and didnt accidentally grab the PS3 game instead or something)

If it is the right version of the game and brand new and not working, call Activision and tell them you have a bad disk, if it's brand new I can't see how they wouldn't replace it. Or just return it to the store.

Mar 09, 2011 | Activision Guitar Hero 5 for Xbox 360

1 Answer

Ruins disk with big marks on them


Check with Walmart. They should have a record of your extended warranty.

Also check the forums on xbox live regarding your specific disk scratching issue. This normally happens if/when the console is moved while the games/movies are being played.

Mar 27, 2010 | Video Game Consoles & Games

1 Answer

My Xbox has now scratched and ruined another new $65 game.


The lens is defective,you need to take it in for a lens replacement,There was a recall on the xboxes for this reason so you may want to contact Microsoft as well.

Jul 29, 2009 | Microsoft Xbox 360 Console

2 Answers

My Xbox 360 intermittently scratches the game disk


1. you move, shake or touch xbox while running or disk is iin. solution: STOP!!!
2. The disk reader is to close to the disk. Solution: Open up xbox,. find disk reader, take picture. Show to people at game-stop, they'll tell u what to do.
3. Xbox is broken or faulty Solution: Get your money back and buy a new one or don't and keep buying games when the old 1 gets scratched

Jun 17, 2009 | Microsoft Xbox 360 Console

1 Answer

When i put in some of my games like skate 2 and halo 3 it i think the xbox tray scratched the games and created a deep circular scratch on the games and now there ruined.


Simple don't stand the 360 on it's end lay it down so that when the disc spins it dosent rub on the tray had the some problem with a pc with a vertical cd drive.
Hope it helps

Jun 15, 2009 | Microsoft Xbox 360 Pro System Console

1 Answer

Xbox 360 will not read my disk


do all your disks do this? if so it could be your xboxs reading lense, if not it may just be sheer coincidence the second disk didnt work, this once happened to a friend of mine, exept with gta4

Mar 13, 2009 | EA Sports Video Game Consoles & Games

2 Answers

Xbox360 defective and ruined games.brand new console and games.


Hello.

Xbox DVD-Drive's often scratch circles into your discs and some even got malfunctioning lasers that will burn rings into games.
To prevent the circular scratched from happening avoid moving your console at any time while it is running however it often also occurs just in regular use especially for older consoles with Hitachi or Samsung drives.
As far as I know Microsoft replaces discs that were clearly damaged by a console free of charge, at least here in Europe they do.
Try calling Xbox Customer Support and ask for a replacement it is worth a try for sure even if they shouldnt replace it they will at least give you a 1-month subscription for Xbox LIVE in exchange.

If you can get the console replaced as well depends on the support person you are talking to but usually they charge you for that if you want to fix the drive yourself, open up a PC drive and take the foam pads outs and install them in the 360 drive this will prevent the discs from getting scratched they just didnt use these pads in the Xbox for some reason which led to these problems...

I hope this helps and Good luck!

Kind regards,
Wilhelm@Xboxexperts.com

Dec 26, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


Dont worry. All this is, is your son must of tipped over his Xbox 360 console or he moved it, while it was on. In the Xbox 360 there is a default in which the thing that holds the cd and reads it is lose and falls onto the cd and scratches the disk, thats why it is a perfect circle. It happend to me the first day i got the Xbox 360. And also keep the Xbox laid down, it keeps it safer from tipping over and prevents it from scratching it again.
Go to the store you bought the game from and you should be able to get a new one. My store gave me ea skate back. Show them your receipt.
If they dont accept it, you have to call microsoft and send in that game and they send you a new one in the case.

Jan 29, 2008 | Microsoft Xbox 360 Console

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