Question about SanDisk Sansa e200 MP3 Player

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Formating a sandisk e200

Everyone keeps talking about formating or reformating your player if you have like a mager problem but they never say how . so if you know how to do this please tell.. :( i really need help i have like 4 problems on my mp3 and i've already posted like 5 problems on this site please help :( :( :( :( :)please

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008


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Posted on Jan 02, 2017


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The mp3 player is frozen once it turns on. Keeps on saying refreshing your media.

Press and hold the power button. Hold it long enough (10 to 15 seconds ) it will eventually turn the frozen player off. Press the power button again to turn it back on. You can try formatting the player again either through windows media player or (if a v2 model) through the player's own menu system. Failing that, put the player in MSC mode and format it from Windows Explorer. I would also update the firmware. I have attached the link to the Sansa site to find the firmware and further instructions.
Thanks for using FixYa.

May 29, 2011 | SanDisk Sansa e250 MP3 Player

1 Answer

I formatted a sandisk sansa with a mac and it formatted everything even the os on it so how do i put it back?????

Here's a page showing links how to reconnect the player to the MAC Operating System and how to use iTunes for the e200 series:

When the firmware on the player has been erased, a download and reinstallation of the firmware has to be performed.

The Sansa Firmware Updater can only be used on Windows based systems: So get the firmware directly from this site :
Check the version of your player to get the matching download.

e.g. selecting e200 v2 there's one download for America; 2 downloads for Europe, one without FM (radio) and one with FM.
Read the instructions on the sandisk forums site for the players recovery.

Need more help ? Just post a comment.

Nov 02, 2009 | SanDisk Sansa e200 MP3 Player

1 Answer

Mp3 has a mind of its own

try reformating it my right clicking the icon in my computer and selecting format then hit quick format or format

Feb 06, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sandisk e200 2GB

The package should include the Sansa Media Converter to convert all your pictures and video formats that the player will recognize.

Or you can transfer the files to a Micro-SD and plug it directly into the player.

Jan 12, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa e200 No USB Menu Option?

e200 or c200? I know that problem was fixed on the e200 with the latest firmware update. Download the sansa updater utility at the sandisk website and see if you can upgrade your firmware.

Jan 06, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Clear all music from mp3 player

get out of the "recently added" folder, or change your file format display configurations in Windows Media Player

Dec 15, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa e200 it won't let me do anything

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Oct 16, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa E200

You may have uploaded the incorrect or have had unstable power connected to your Sansa E200 when updating. If that is so, your Sansa E200 has been bricked and it's useless. This is the correct Sansa E200 Firmware Updater, "" (Note: Sandisk is Sansa)

Aug 25, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer


Hi. Seems like it's time to update your player's firmware. Mine got dislexic too and this is what I was told to do by the Sandisk tech support guys: If you have the E200 "Rhapsody" player (like E260R for example), use this link from the SanDisk website to update your Firmware: If you have the "Standard" E200 player, use this link: It fixed mine. I'm hopin it'll fix yours as well. :)

May 06, 2007 | SanDisk Sansa e260 MP3 Player

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