Question about Whirlpool GD2SHGX Refrigerator

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Ice maker on Whirlpool fridge

The ice maker isn't working on our side by side fridge. We replaced the ice maker module itself along with the sensor on the side door. We hired a local guy to work on it, he couldn't do it and now we are stuck with no ice.... Any ideas?

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I know it sounds obvious but check water supply is turned on. another easy check is the inlet valve is ok

Posted on May 09, 2007


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Posted on Jan 02, 2017


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Problem with ice maker on Whirlpool fridge

2 things, Usually when you disconnect the water the rubber seals stick to the plastic walls of the inlet valve housing when the water evaporates. This is the most common cause.

The other is the module linked below goes bad. If you remove the white cover on the front of the ice maker most times you will see a tab broken off of the larger gear in the center. A picture of the module is linked below.

Ice maker module.

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Hi, The optics almost never go in those unit's, the problem is in the icemaker module itself. If you can jump it thru a fill and then no advancing thru to harvest afterward ( provided your freezer is below freezing ) it's the module. You can either replace just the head/module or the entire icemaker. For the difference of only about $50 I always replace the complete assembly. The most common one being about $150 complete, # 2198597 and this should be the one for your fridge since you mentioned the optic component's. Hope that help's. Thanks for choosing "fixya" for your fridge inquiry. Please take a moment and rate this solution if indeed it solves your problem. Thanks again and good luck. Macmarkus :)

Mar 23, 2010 | Whirlpool 25.6 cu. ft. Side-by-Side...

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My whirlpool ice maker makes ice just fine but it does not eject the ice you have to raise up on the arm then push it back down sometimes repeating this procedure a couple of is the module type...

Good day,
Make sure the wire is inserted properly. If it is, then the module is failing. You can buy the module itself but there are many other parts to an ice maker and it is not considered to be long term cost effective. Most replace the ice maker complete.

To be sure. Remove the ice maker, unscrew the module and remove. Try resetting it 2 or three times, then re-install. If there is no improvement, replace the ice maker.

Mar 03, 2010 | Whirlpool ED2FHEXN Side by Side...

1 Answer

The icemaker in my whirlpool side by side freezer is not working it seems there is no ice or water in the maker and the motor is not turning

If your ice maker is the type that sits sideways near the front of the door and you have a beam that senses when door is open the emitter and receiver have gone bad and must be replaced along with the ice maker control module located behind the front cover of the ice maker. The emitter receiver runs approx. 120.00 and the module about 80.00. Hope this helps.

Feb 13, 2010 | Whirlpool 25.6 cu. ft. Side-by-Side...

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I had a Whirlpool Model GD5SHAXNS in which the icemaker quit working about the same time (3 years old). I had water out the dispenser, I found that it was the icemaker itself failed not calling for water to fill it. I replaced it with a icemaker on-line for about $100 and problem fixed. I have been told his is a common problem with the icemaker in this model ref.

Mar 26, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Whirlpool gold ice maker problem

  • The refrigerator has a duel water valve, one for the ice-maker and one for the water dispenser (if equipped). The valve that the ice-maker relies on may be bad, or it could be the ice-maker itself. 
  • Another thing that could cause it would be the temperatures in the freezer. The ice-maker will not call for water until it reaches under 15 degrees. 
  • In addition, check the water tube behind the ice-maker to make sure it is not frozen, blocking more water from entering. 
  • note: The water does not go to the ice-maker or thru the filter unless the ice-maker turns on the water valve.

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The inlet tube is hitting the ice shield and missing the opening.Remove the ice maker just enough to align the tube into the hole in the shield.

May 13, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

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Whirlpool ED5LHAXMB11 Refrigerator side by side

check your module itself on the ice maker make sure the plactic piece that turn the motor is not broke off if you can move the injector blades up and down without force that could be your issue to check you ice make sensor open the freezer and push the light switch 3 times you should get a solid red light where you can turn your ice maker on or off if that is not solid it is the computer chips that are in the freezer liner if all that checks then replace the water valve

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2 Answers

Whirlpool icemaker

I changed the filter and it stopped making ice. I finally discovered that the rubber fill spout had frozen somehow. I heated the tube with my wife's hair dryer and the top of the fridge just above the tube. A pencil sized chunk of ice fell out of the tube and it started making ice again.

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