I got my Canon Rebel XTi and when I attempt to take a photo that activates the flash I hear a click and get an error 05 code. This has happened while the camera is set to Full Auto or Portrait. Error says "The built-in flash auto pop-up obstructed". I tried reset camera by turning it off/on. But I can't get the flash to work.
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert who has answered 1,000 questions.
Re: built-in flash auto pop-up problem
Does the 'pop up' pop up?
If it does and still says obstructed- closes it and pop it again
If it still persists Canon customer support will advise the next move.
If a repair price seems high you could perhaps get a separate flash if the camera accepts them.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The obstruction is often caused by the interior latch which refuses to move. If the flash cover ever opens, move the latch back and forward a few times which "sort of" re-engages it to its normal position.
You can reset all your settings and clear errors by removing the battery pack and also under the camera is an access screw to get to a button battery or two. The type of screw you use a dime or quarter to open. With the battery pack out, remove the button batteries and leave all those out for several minutes and then with the batteries still out, activate the On switch for your camera and leave it in the full on position for 30 seconds. That should drain off all residual power from the circuit board inside. You will have to reset everything, such as your personal settings in Tools and the time and date setting. All of those user set items, but your error message should clear too. If you get the error message again, right away, after reinstalling the batteries and battery pack, then you have damaged the Flash Unit... but I doubt that. Canon makes a good camera and I don't think what you describe would cause that problem.
Err 05 means: Something obstructed the built-in flash's pop-up operation. Turn off the main switch and turn it on again.
Prepare to press the flash request button with your left hand. With your right hand, position your thumb and
finger to gently pry up the flash head, perhaps using fingernails. Push the button and pry. With that help, it should pop up.
I think it might be a lens issue. make sure you change the macro option. the macro must be activated if you are taking a picture of something which is close to the camera. if it's not activated, the picture will not be focused. The same will happen if the item is far and the macro is ON.
You can actually still keep taking photos with your camera without loosing the images. The XTi will never delete the images off a card unless you press the trashcan key and tell it to "delete all".
It's always good practice in these situations to have a memory card reader handy. You can pick up a compact flash reader for your XTi for about $14 at BestBuy or many other retaillers.
But to answer your question: Use the ZoomBrowser EX software that came with the camera. If your Picasa is set to automatically connect and download every time the camera is connected - temporarily disable it. That way it wont inturrupt Canon's software (which I prefer).