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I have a PC Camera that will not work. The microphone will work but the camera will not! I have been working on this all day! Very frustrating!!!!

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Normal 0 Try disconnecting the Camera from the USB port and reinstall the software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Hope this helps. Bud

Posted on Jan 29, 2009

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The microphone on my HP pro webcam won't work. When I test it, it just buzzes. I tried changing the sound on my computer control panel and on skype but neither work


This could be caused by many things including that the microphone itself has either stopped working or if you just purchased the unit it may be defective. but it can also be caused by a improper installation in windows itself.
to reinstall the camera please follow the steps outlined below.

First step i would unplug the camera and uninstall the current drivers.
2nd i would follow this link to Hp's website where you can download the latest HP pro webcam driver/software. 3rd after downloading the software do not plug the camera in and restart your computer. 4th. After your computer has restarted and all the normal startup processes are running. Open the newly downloaded drivers for the HP pro camera. install the camera. After the installation is done then you can proceed to plugin the camera. Unless you were prompted to at a specific time during the installation.
After that you should be done and it should be installed and working.
If the microphone on the webcam is still not working it is most likely that the microphone itself has stopped working. If you just bought the unit you should return it for an exchange. If the product is still under warranty you should contact Hp and get it fixed under warranty.
If you need further assistance please feel free to follow up with a comment and i will be here to assist you. If this assisted you please feel free to rate the solution. thanks and have a great day.

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The camera works fine but I keep losing the Mike. it seems that everytime I get any kind of update on my PC that my mike just quits. I like the camera and mike combo but this constant lack of mike is...


Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud


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go to your volume control usually there is a icon of a speaker at the bottom left of your screen right click it and open volume control and make sure that your mic is not muted.

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Normal 0 Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone.
Click OK and it should work.
Hope this helps. Bud

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Normal 0 Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone.
Click OK and it should work.
Hope this helps. Bud

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Normal 0 Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone.
Click OK and it should work.
Hope this helps. Bud

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