Question about Sharp BDHP20U Blu-Ray Player

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Distorted audio on my surround sound

I downloaded a .mov file from the Internet and burned it to a DVD-R. When I tried to play the disc on my Panasonic DMP-BD35 Blu-ray player, the video was fine but the audio was badly distorted on my surround system. The Blu-ray player is connected to my HDTV with an HDMI-to-DVI cable for video, and the audio is connected from the Blu-ray to my Sony STR-DE835 receiver with a optical digital audio cable.

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  • dwightrvn Jan 02, 2009

    The file sounds OK on the computer. I have a feeling the problem lies with my codecs somehow. I couldn't burn the DVD on either Real Player or Windows Media Player,but was able to burn it using Nero, and that the encoding software has messed up the file sounds very possible to me. Other DVDs and the one Blu-ray disc I have all are fine with both video and audio. Is there something about Quick Time's .mov files that makes them difficult or impossible to modify for playing on Blu-ray? Thanks.

  • dwightrvn Jan 02, 2009

    Actually, I don't have a Sharp BDHP20U, I have a Panasonic DMP-BD35. Is there a Knowledgebase for this blu-ray player?

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If it does it with just the one disc it is probably the file that you burned. Does the file sound ok on the computer? Sometimes files that are downloaded have bad audio tracks and I have seen cases where the encoding software that you are using messes up the file when it is modifying the file.
Try another DVD or Blu-Ray disc and see if it still distorts. If it does then it may be a setting in the player or in the receiver.

Cheers

Posted on Jan 01, 2009

  • Shayne Schecht Jan 04, 2009

    The player brand should not matter. You may have to use a converter software like River Past Cleaner or one of the other programmes that does format conversion and change it to a different mpeg format. There are hundreds of programmes out there that convert video files.

    Cheers


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