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Re: my acer aspire 5715z can't read any discs
This sounds like a driver problem. First, go to Device Manager, Expand the CD/DVD to get your make and model. Right click on your model and click Troubleshooting. Just follow the instructions, it will walk you through some troubleshooting steps. Also, while you are there you can click on update driver see if there is a new one. Finally, as a last resort you can uninstall then reinstall your driver. Hope this helps, let me know how it turns out.
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Probably check it well if it is a DVD read and write ROM if its the DVD read and write then try to check on another disc if that disc you want to write on is bad and if that persist then may be the lens of the DVD is weak to write on CD then you will have to look for a replacement ok
first make sure that the drive is installed properly. I would advise you to install it from the manufacturer's site. Let me know if you need the installation files.
Also, it can help if you can let me know if it reads any other discs- like regular discs. Try several different types- burned cd and dvd discs, brand new discs, original discs etc. If installing it doesn't help and the drive will not read any kinds of discs, you will have to return the laptop to the store where you bought it, or try to return it to the manufacturer, maybe they can replace the drive.
If its only having trouble with one disc , then the disc is probably dirty or the data on it is corrup
If it has trouble with many discs or all discs , then the drive is failing and will have to be replaced. As its a laptop , it would probably be cheaper buying an external USB dvd reader/burner than buying a replacement internal one as laptop parts are expensive and not readily available
If this has been of any use to you , please rate my solution below
i was having same problem. went home and tried again with a different brand of dvd and it worked on the first try. definetly a different brand and not sure but i think the one at work was just a dvd-r the one i am using at home that worked is an RW. maybe the process writes something again so you need this kind of disk. hope it helps.
If you have recovery in my computer or in c:\ drive where a folder should be ACER you will have an option to reinstall applications or drivers
depending on how they got deleted you might be able to go to add new in control panel then once you click yes already installed a box will appear and scroll to see if you see the driver highlight then next and follow instruction
when option appears for automatically install click yes
HOW DID THE DRIVER GET DELETED
let me know if this helped