Hello! Our HP 2550L color laser printer needed the image drum weeks ago. Just a few days ago we installed it and also the yellow toner, and now the printer will only print in yellow. We tried shaking the other toners and also we tried the cleaning page process. It won't even print the test page!
Press the Go and Rotate Carousel buttons simultaneously. This will calibrate the printer. See if this works.
Otherwise....Remove all cartridges and drum. Switch off printer. Close the lid. Switch on printer and wait until any churning stops. Insert the drum and close the lid. Wait until any churning stops. Put in one cartridge at a time, closing the lid and wait till it stops churning each time. With the last cartridge put in, it will churning longer (calibrating). Try to print from your computer.
It could also be that the toner could actually have run out for the other colors.
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