Question about Tomtom GO 720 GPS Receiver

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My tom tom won't turn on. While charging it, the green light goes on, but pressing the power button does nothing. It's just dead. Is there a solution?

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  • dnice111 Jan 04, 2009

    my tomtom go 720 won't turn on .green light comes on but won't come on. Help !

  • Anonymous Jan 07, 2009

    same problem here. mine is brand new, have not used it once and is now dead.

  • Anonymous Apr 12, 2009

    Same as you guys.

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I had the same problem with the go 920, I thought it was broken, 
Solution was to insert pin into reset hole for 15 Sec, after which hold the power on button for at least 5 Secs

Posted on Apr 25, 2009

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If your Tom Tom does not have a reset button hold the power button till it turns back on. This can take 20 seconds or longer. This will reset your Tom Tom.

Posted on May 25, 2012

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I did exactly what was suggested in holding down the power button and it worked perfectly

Posted on Sep 23, 2012

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Posted on Jan 02, 2017

  • 19 Answers

SOURCE: my GO 720 tom tom won't start

You need to press and hold the power button down until you see the screen come on.

Posted on Jan 03, 2009

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plug it in via the usb cable to your computer for a few hours(make sure the green light is on and nice and bright) then press and hold the power button(this could take up to 20 seconds)



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