Question about HP DeskJet F380 All-In-One Printer

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HP Solution center for C6180 All-In-One opens but appears blank

Totally frustrated! Have until now assumed that problems with the Solution Center are the same as the problems I've read people are having with the 'HP Director' - but perhaps this isn't the case. I had IE7 and was using this with Windows XP. Whilst I could use my C6180 OK, I could not operate it via the HP Solution Center, as this appeared blank every time I opened it.

I have tried uninstalling and re-installing the HP software to no effect and have upgraded my IE7 to IE8 - still no joy!

Can anyone offer any advice ?

Thanks in advance,
Mel.

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  • nuwk3r Apr 25, 2009

    Same problem here. Some have updated adobe flash and found that this fixed the problem. Mine still does not work. I have the same printer C6180 and everything works like print and scan but the software that came with it is messed up. The HP Solution Center Software opens up and the icons shows up as a square with a red x inside of it. Just like you would see on a web page that has a missing graphic. The background had previously been blue. Now it is red. I have uninstalled and reinstalled many times but can not get their software to work.

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Run HP solution center as administrator. This is a temporary fix; try upgrading or reinstalling for a proper solution.

Posted on Apr 07, 2009

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