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Hey Lea, Try the steps below to see if they will resolve this issue that you are having with your computer. If this does resolve the issue you can email me. My email address is listed below in my sigfile.
1) UNPLUG THE LAPTOP 2) REMOVE THE BATTERY 3) HOLD DOWN THE POWER BUTTON FOR ABOUT 30 SECONDS TO 2 MINUTES 4) THEN PUT THE BATTERY BACK IN 5) START IT UP..
Could be a simply focus adjustment within the cam software that needs to be done. Or the cam is bad itself try adjusting the focus wheel as well. It may be out of focus. Usually the adjustment is on the lens turn it in or out. Try testing the cam on another computer close by see if it is working well on another computer. If not replace the cam. Try re installing the cam software and driver files. John
The same thing happened to me. But I believe this happened because I upgraded my Vista from 32-bit to 64-bit. How I solved it? The same way someone earlier suggested: update the driver:
1. Start the device manager (Click Start, type "device", and then click on "Device Manager" which appears as part of the search)
2. click the + next to "Imaging Devices"
3. Right click the "Integrated WebCam"
4. Click Properties
5. Click the option "Update Driver"
6. Automatically the updated driver will be loaded.
7. Restart your computer.
the lcd screen may be causing this. Try to connect the laptop to an external monitor and have both working at the same time by toggling Fn F8 on the keyboard. Wait until it goes black on the LCD. post back what happens. If the external monitor wont go out when the lcd does, the lcd may have to be replaced. If the monitor goes out too, it's a video card issue which may be resolved by reinstalling the driver.