Question about Kenmore 98702 Stacked Washer/Dryer

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Front load washer stopped spinning

Kenmore 417 40042290 front loading washing machine has basically stopped spinning. It runs through the entire cycle and the clothes are soaked at the end. Sometimes it spins a little during the cycle. However, most of the time it does not spin and it makes a sound like it is trying to spin. Do you have any ideas what the problem might be? I tried cleaning out the drain - I found 88 cents and three bobby pins but it did not fix the problem.

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It appears your lid switch has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 12, 2010

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