Question about Saeco Incanto Classic Espresso Machine

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I just purchased the machine and is stack on ventilation mode,try several times,pump seem to working but no water comes out of the nozle.....

Posted on Jan 13, 2009


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Posted on Jan 02, 2017


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What do you do about the ventilate message

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Try this, after opening hot water valve, push the knob in when it asks for ventilate. If that works then contact your nearest gaggia distrubutor and ask for a new stainless steel steam valve assembly.

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Can you get water out of the machine by pushing the hot water button?

This is how you would remove the ventilate message in the first place, but if no water comes out then the machines electro-valve is not opening and you will not be able to remove the ventilate message. You will have to get the machine serviced.

I would also give descaling the machine a try before servicing the machine.

You can also find the user manual for the royal professional on our website:

We are a Authorized Saeco Service Center based out of New York.

For Saeco Parts and Cleaning supplies visit

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