Since I changed my phone service to Verizon several months ago, the Visual Message Waiting Indicator/FSK in my Motorola MD7081 is no longer working. When I press the Voicemail button, it retrieves an old message stored prior to conversion to Verizon.
To access my voicemail now I have to dial a special phone number that Verizon provided for that purpose.
How can I set up my Motorla phone to work with this new service from Verizon?
When you press the voicemail button on your phone it is retrieving messages stored internally in your phone. Verizons Voicemail is a seperate entity where the message reside on the server. If you do not want to use the Verizon Voicemail, simply call the business office and ask them to remove voicemail completely from the account. That way your phones internal answerming machine whille then catch all the voicemails and you can go back to using your voicemail button to listen to them. Hope that helps you and everyone else out.
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Message Waiting Indicator Your phone's message waiting indicator is either a light or special tone that alerts you when you have voice mail.
Occasionally, the message waiting indicator may be out of sync with your mailbox. In that case, the indicator light or tone is ON but there are no messages waiting, or the indicator light or tone is OFF when there are new messages waiting.
To get the message indicator back in sync
Save or delete all new messages
If the message indicator does not go out or stop within a few minutes, there may be a problem, and you should contact Verizon.
If the message indicator does go out or stop, call your own number and leave a message
Hang up and wait
If the indicator light or tone does not come on within a few minutes, there may be a problem, and you should contact the vender.
This model of phone does not have voicemail so you must be getting the service from another provider. The Message Waiting Indicator (MWI) is triggered by a message from the voicemail provider. If you are using a provider other then the company that provides the dialtone on your phone it is unlikely that company will be able to provide the MWI message. If you do have Voicemail with the provider of your dialtone then call and make sure they have it set up for activating you message waiting indicator there is the visual option that uses the lights on your phone and the LCD display and there is the audible option that provides a stutter dialtone when you go offhook. Some companies do both by default you will want to make sure they are providing the visual MWI alert. There are some compatiblity issues to consider but this particular phone is known to work very well with most carriers. Good Luck, I hope this helps.
Your phone service provider is sending a signal on your phone line that is activating the message waiting on your phone. Likewise the beep-beep-beep you hear is called stutter dail tone which is sent by your phone service provider to indicate that you have a message in voicemail for phones that do not have message waiting or message waiting light ability. To cancel the message indicators, you'll need to call your phone service provider customer support and have them disable voicemail. Nowadays, voicemail service is often automatically added by service providers, especailly if you have recently changed service providers or your service provider has upgraded their switch equipment.
Sounds like your service provider(Verizon) has your phone line setup to forward to voicemail on no answer after 2 rings. Call your service provider's customer service number and request that the number of rings for forward no answer be increased to at least 5, then your answer machine can receive and answer your calls after 4 rings but if your line is busy callers can leave a message with your Verizon voicemail service. If you don't want Verizon voicemail to answer any of your calls, you could have them disable the voicemail service. When you call the service provider have a recent bill ready because they may request your account number before they will make any changes.
Message waiting is sent to subcribers in 3 ways; by a method called FSK, by "stutter" dial tone, or by voltage. Since you're the one looking at the model number and/or the manual, you need to find out which one you telephone company is sending and buy the appropriate equipment.
Since you've tried two phone, I'm guessing that it is just not compatible with what your telco is sending.
There maybe different MWI options available in the phone's set up menu on the base unit. If so, see if the different options perform differently. Your phones are probably set to "FSK" (frequency shift keying) for MWI but IIRC, U-Verse uses the "Stutter" option. Also, in addition to talking to the installer, call ATT tech support. If the problem is in the signalling they may now have programming options on their end to resolve it.
That is the message waiting indicator, it is telling you that your Call Notes (Or whatever your service provider calls it's voicemail) has a message waiting. If you do not have a message waiting, you can turn the light of by following these steps:
Resetting the voice message waiting indicator
When you receive a new voice mail message, the new message LED on the top of the handset flashes and
appears in the handset display. In the event your message waiting light gets out of sync with your phone company’s
voice messaging system, you can manually reset it back to the “No messages waiting” state.
Press and hold FIND on the base for five seconds.
Note: The handsets connected to the base will start to beep, however, keep pressing for five seconds.
A beep sounds and the message alert tone is reset.
Unplug the phone from power for about ten minutes and see if that resets it..i'm not sure if that uses and adaptor for power... but be aware it also gets power from the phone line as well... so unplug that too.
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Don't know about other models, but I just called RCA small business
phone support (800-511-3180) to find out how to clear the message light
indicator on my 25210 2-line cordless phone when it continues to blink
but there is no message.
All you have to do is hold down the delete button for a few seconds and
it will clear. Hope this helps someone else from going batty!