Download VLC player and play your DVDs or CD which one not giving you sound...if its working with VLC and your problem solved then download Divx, and Xvid codec...and intall its and try to play same DVDs on Cyberlink DVD.....Please let me know if problem solved...
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I remembered having this problem when testing a newly recovered system for a client, to see if the burner worked. I had forgotten the exact problem, so I Googled around for you and found several 'hits' that described it as having to do with using the 'Cyberlink DVD Suite', or 'Cyberlink' burning software.
One 'hit' I looked at was touting the older but very nice FREEware package called 'ImgBurn', available for download at the following link:
>>CLICK HERE TO DOWNLOAD 'IMGBURN' FREEWARE BURNING SOFTWARE
You need Cyberlink PowerDVD software to run a BlueRay Disk. Normally, in Acer computer you should have Cyberlink PowerDVD software, please open the software and follow the below mentioned steps
To update the Cyberlink PowerDVD software:
1. Connect to the Internet. 2. Open the Cyberlink Power DVD application. 3. Click the arrow in the upper left hand corner of the window next to Cyberlink PowerDVD. 4. Click on Update Now 5. Follow the prompts to install the update.
Note: The update process may have to be repeated more than once to ensure the latest version is loaded on the computer.
Reminder: Blu-ray protection software prevents Blu-ray movies from being displayed on both the notebook LCD and an external monitor at the same time.
do you have DVD rom on your PC? if not just buy and install a new one. then only you can view dvd disc!! if you have DVD rom, just install some DVD players like "cyberlink powerDVD". if you have any doubts just let me know!!
There are newer versions out Cyberlink PowerDVD out now. Perhaps getting their new software would fix your problem. However the newer versions of PowerDVD will cost you a few bucks. There may be free software that plays the Blu-Rays. I'd definitely look around before buying the software.