Question about Sony Playstation 3 (PS3) Console

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Me first First off, I have already checked and rest is on a serious back order. You get yours before I do and I will be upset. Second, how do I get into chats and tips and tricks. I am stuck in beginner land

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  • bob collins
    bob collins Jan 04, 2009

    I not only know now, I have posted. It is my understanding that posting something there that a person reads and uses, can lead to pay for me if this person does live chat and DOES help me because they can auto respond to keep my solution level rising. Am I on the right track?

  • bob collins
    bob collins Jan 04, 2009

    I not only know now, I have posted. It is my understanding that posting something there that a person reads and uses, can lead to pay for me if this person does live chat and DOES help me because they can auto respond to keep my solution level rising. Am I on the right track?

  • bob collins
    bob collins Jan 04, 2009

    I not only know now, I have posted. It is my understanding that posting something there that a person reads and uses, can lead to pay for me if this person does live chat and DOES help me because they can auto respond to keep my solution level rising. Am I on the right track?

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1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

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    An expert that got 10 achievements.

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    An expert that got 5 achievements.

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    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 859 Answers

To get in on Chats its a luck of the draw once you are qualified to receive them. A lot of us believe there hare some experts that have usurped the system in some manner but no one's figured that out yet. So, its really a matter of luck and where you are on the Intenet Trunk. I know a few who are on a T-3 and they still don't get in on Chats that easily. A whole lot depends on your ISPs server and traffic burden..

For Tips and Tricks you want to find a problem area we get a lot of hits on that you have some knowledge with. It takes a lot of poking around in the history list of unanswered questions and you'll stumble upon a particular question that many others have ticked the button that they have the same problem. There are a lot of those in the system. Once you have a hot topic and can write a working solution for it that all will respond to, post the link to your tip to all those users so they get to your tip rather than respond to a solution. In a Tip they can either vote Helpful or Not. This equates to
FixYas and TFT, no chance for an IA.Given that option most people vote Helpful and you get another FixYa. And these votes off Tips used to generate a lot of bumps in your profile.

I think the Staff have turned that feature off for now as it was really getting abused by buddies collaborating between themselves to bump each other's profile by voting up via Tips. Once they have that under control, soon I suspect, then voting off Tips will return to your over all count.

Once that's back in play again, that's one way to get you score up. There have been so many people banned in the last few months its laughable. Now that staff have scripts they can run and find unlocked FixYa votes there will be more and more scammers gone. That is good for the honest expert.

For more on Tips if you haven't seen this already you can read my Tip on writing tips.

http://www.fixya.com/support/r1203288-tips_tricks_write_post

To be fair Scott Ellin wrote a quick and dirty method that works quite well. I just went into much more detail, that's all. He had asked me how to write a tip and I wrote this Tip above on his request. Then he wrote a short version which is fine by me. I usually write very long instructive solutions. That's probably because I taught Information Systems and Technology in College and had to write lectures.

Good Luck, nice to meet you.

Posted on Jan 01, 2009

  • Glenn Rogers
    Glenn Rogers Jan 04, 2009

    If a user responsds to your Solution or not your solution count rises. The solution count for eligibility to solve Premiums and Chats does not depend on a customer responding to your solution. You just need to offer 30 solutions in 30 days.

    Most people who have to be part time on FixYa, like me while on a vacation from work (as I run my own IT business), try to do three solutions a day.

    I am still a little in the dark as to the what the 'me first' reference is on. What is it you are building? Do you have some part on back order for a project?

    Let me know if this answers your question or not as I do want to help out if I can.

    BTW, did you make an entry into our Introduce Yourself thread? I saw and responded to your "Unbelievable" thread so you would know you are not alone. These Live Chats it seems, bring out the worst in customers who try to get away with something and refuse to pay. Our Customer Support team is very good at making these people pay for services rendered. You may get paid fo rthat too, you will want to backup your effort by emailing experts@fixya.com and explaining to them what happened and why and include the url to the Live Chat it is in your main profile page, usually at the very bottom of your page.

    Worldvet


  • Glenn Rogers
    Glenn Rogers Jan 05, 2009

    Ultimately, in the long run it is staff you decides on the payment which can be disputed and more often is. If you answer a Premium or Live Chat that subsequently gets solved in the free area, it is actually an avoidance of payment for services in practical business terms.

    Admin and Staff will likely go to bat for you as I've stated. Whether they and you win in the end is up in the air. Most likely though it won't get payment and the user will be banned from pay for services as I recall. It may be a good idea to ask this of Lauren@FixYa.com our Community Manager and get her position on this.

    I hope that settles it in your mind for now.

    Worldvet


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