Question about HP OfficeJet 7410 All-In-One InkJet Printer

1 Answer

Display screen stuck on hp invent - buttons don't work

We have unplugged the printer and unhooked the cables to see if we could get it to work. All we see is a continuous loop of hp invent blank then hp -invent. The setup botton, cancel button or any other button does not respond. When send a print to it this is the error message we get.
The print spooler was unable to connect to the printer. //
The computer, cable are plugged in and we are not using vpn. The internet is currently working.

Posted by on

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 218 Answers

This is apparently a common problem with this model, but HP has not offered any help with it. Mine did it a few weeks ago and I found the solution in another thread on fixya. Follow this link and then open the back of the printer and disconnect the wireless card as described by Maggix. It will kill your wireless capability but let the printer start working again.
http://www.fixya.com/support/t648531-hp_7410_all_in_one

Posted on Jan 02, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My HP Officejet 7410 Unit is powered and the HP Invent logo is displayed on the screen with the progress bar moving at the bottom, but the power button is not lit and none of the other printer functions...


Hello,

I will advice you reset the printer, follow the steps below to reset the printer,

1. Without turning the unit off, unplug the power cord from the back of the product.
2. Press and hold ?# and 6? keys.
3. While holding those keys plug the power cord back in.
4. Wait until the screen goes blank before you release those keys.
5. Follow on printer screen instructions.

If that did not fix the problem, try this,
  1. Unplug the power cable from printer while the printer is powered on.
  2. Press and hold OK and HELP buttons while plugging in the power cord. Wait for the screen to go black or blank before releasing the keys.
  3. Just turn on the printer and configure your printer new.
The problem should be fix with this.

Take care.

Sep 14, 2010 | HP OfficeJet 7410 All-In-One InkJet...

3 Answers

HP 7410 has power, screen is lit, but power button is not. None of the functions (print, copy, scan, etc. will work. Any ideas?


Seems like something a lot of us are experiencing. I have the exact same problem. Has anyone found a solution?

Dec 07, 2009 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

HP computer stuck on "HP Invent" screen without any of the keyboard options working- f11 setup, esc for boot menu, etc.


do hardware reset

>while printer is on unplug power cord at the back of it
>press and hold # and 6 buttons
>while holding the buttns plug back the power cord to the printer
>release when printer initilase or when you see semi full reset
>if the printer will not power back on after 10 sec press the power button
>it should ask for you to set up the language etc
>this should clear the issue

Sep 25, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

My hp officejet 7410 all in one display only hp invent and not respond


Perform a power reset
  1. Press the On button to turn off the HP All-in-One.
  2. Unplug the power cord from the back of the HP All-in-One.
  3. Unplug the power adapter from the wall outlet and wait for 30 seconds.
  4. Plug the power adapter back into the wall outlet.
  5. Plug the power cord to the back of the HP All-in-One.
  6. Press the On button to turn on the HP All-in-One.

Sep 25, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

HP 7410 stuck on HP Invent Screen


if you have external jet card remove it and restart

Aug 24, 2009 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

The machine is frozen, can it be fixed or time to replace?


Hi
We need to reset the printer, please follow the below steps to resolve the issue.

POWER DRAIN:-
Turn off the printer, Unplug the power cable from printer and from the wall outlet.Press and hold ON button for 30-60 seconds.


PARTIAL RESET:-
Unplug the printer power cable while its ON, press and hold # and 3 button and connect the Power cord while holding.Wait until the ON light flashes, then release the buttons.

----(for below reset cartridges must be removed out)---------

SEMI_FULL RESET:-
Remove the ink cartridges, Unplug the printer power cable while its ON, press and hold # and 6 button and connect the Power cord while holding.Wait until the ON light flashes,or wait for 20 seconds,hen release the button.If the printer goes off don't worry release the button and Push the ON button.


FULL NVM RESET:-
Take the Ink Cartridges out, Unplug the printer power cable while its ON, press and hold OK and CANCEL button and connect the Power cord while holding the buttons.keep Holding the buttons until the printer goes off ,release the button and Push the ON button.

(Notes - resets will take a while)

Thanks
Riz

Dec 29, 2008 | HP OfficeJet 7310 All-In-One InkJet...

7 Answers

Hp printer


This is what Maggix reported to solve the problem:
"I have found with this printer that the issue is a mis configured Wi-Fi card. Not sure how to fix it so you have wi-fi but if thats not an issue you can unplug the wi-fi card and it will boot and work again. To do this take the back panel off, there will be a bunch of ribbon connectors and plastic wire connectors. There will be one plastic connector set that has 5 or 6 wires and is wrapped in a black sheath. unplug this it is the wi-fi card. plug the machine back in and see if it boots right."

I tried and it works for me. The cable is located in the upper area of the small board on the back of the printer. It's a ribbon cable made of 5-6 coloured wires, all tied together with a black wrap.

Hope it helps

Sep 23, 2008 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Looks like printer is on, but it won't do anything


Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Thanks

Dec 11, 2007 | HP OfficeJet 7310 All-In-One InkJet...

Not finding what you are looking for?
HP OfficeJet 7410 All-In-One InkJet Printer Logo

1,257 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96518 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...