I have a canon ZR200. While taping ,it stopped. I tried to playback and a message read "Remove the cassette" I ejected the cassette and visually examined the tape and found nothing apparant. I put the cassette back in and tried continue recording and received a message reading "Eject" When I tried to eject the tape, it would not. When I turn the camera on,(play or record) a long beep signals and the message "remove... Is there a release/reset button?( paper clip-like)
My camera did the exact same thing. I called Canon tech support and they advised to unplug power cord, remove large main battery, and remove smallbackup battery. The small back up battery is under a small door under the main backup battery. With everything disconnected, turn camera to "camera" and then to "vcr" and then to off. Wait a few seconds. Put everything back together and try to eject again. The tech said that resets all the mechanical parts. However, it did not work for me. They now want me to send it to them for a paid repair. I have done some research on the internet and this is a VERY commom problem and it usually costs about $150 to correct via Cannon. Many times the problem occurs again. I am very very frustrated. I pulled my camera out last night to get it ready as my wife is 9months into her pregnancy. Now, I have to send my camera away for 5-9 days. Really really upset.
OMG!!!!!!!
YOU GUYS ROCK. I had this problem for a few months now & didn't know what to do since I'm away from the US, it would cost a fortune to repair the camera.
I almost lost hope & was considering buying a new one since I really like shooting videos.
Guess what, the "Smack" worked just fine. Not from the first time but after a few smacks, it's working now. So I suppose it's a solution lol :D
Thanks :)
The smack worked like a charm! Thanks!
This worked for me (the reset), BUT I have to do it EVERY time.
Good gravy.
Thanks a million for posting the reset instructions!
I was just having the same problem. I also tried both solutions above (reset and smack) and had no luck. I forced the door open a bit more and it ejected. Yeah!
I tried both the above (reset and smack) with no apparent success, but then when I forced the door open a little wider - Voila! Success!
Hope you all have same luck I did.
Ihatecanon, Tried the steps you provided above with no luck. Then decided to gently smack the camera twice on the right-top side of the tape compartment. It freaking worked the first time. Got this idea by watching Eric Cartman on South Park... No, really. I read about this in another forum. It's a quick $150 back in your pocket. Just think. You sent the camera to their tech guys and paid them 150 to SMACK-IT :)
My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I
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reset did not work for me nor smacking the camera
I press eject and it opens but only for a few seconds before it retracts and I cant insert the tape. Help please
Picture pixilates when playing back most cassettes. Almost always for the first few minutes at the begining of as tape and often at the end. I will not be using it to record any more, but cannot download almost 200 hours of recording.
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