Question about Brother IntelliFAX 2800 Laser Fax

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1/8" wide black line down center of faxes; possible to eliminate?

Incoming faxes include an 1/8" wide vertical black line. Is it possible to eliminate the line from the fax? Is there a toner spill inside the machine?

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  • j_mattingly2 Jan 02, 2009

    have not replaced drum unit recently........yes, the line appears when copying also...........the line is a vertical line about 3 1/2" from the left side of the paper.............this happened about 15 months ago and we were able to eliminate the line by cleaning the white pressure bar and the scanner glass.........no such luck this time............Should I try and replace the toner cartridge; I have one in stock? Or do I need to track down the whole drum unit?

  • wtart May 11, 2010

    Yes it is possible to eliminate the line from your printouts. First of all, I will need to ask you a few questions. Do you get this vertical line on when copying as well as incoming faxes?



    If so, have you replaced the drum unit recently?

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You need to replace the fuser roller in the fuser.

Posted on Jan 16, 2009

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Related Questions:

1 Answer

Vertical Lines through incoming faxes and copies.


Sometimes you may see vertical streaks/black lines
on the faxes you receive. Either your FAX/MFC's
primary corona wire for printing may be dirty, or
the sending party's fax scanner may be dirty. Clean
your primary corona wire (see pages 13-18), or ask
the sender to make a copy to see if the problem is
with the sending machine.
Cleaning the Drum Unit
We recommend you place the drum unit on a drop cloth or large piece of
disposable paper to avoid spilling and scattering toner.
1 Carefully turn the drum unit upside down.
2 Clean the primary corona wire inside the drum unit by gently sliding the tab
from right to left several times.
3 Return the tab to the Home
position (  ) before
reinstalling the drum unit.

Jan 31, 2011 | Brother IntelliFax-2920 Plain Paper Fax,...

1 Answer

When faxing a paper and the recipient receives the fax, their copy has a wide black lines down the side....if we make a copy, it has wide black lines down the side....we have replaced the drummer we've...


FIRST I would check the scanner glass again you can test it by asking for a report to be printed..ie tx REPORT.. if this dowsnt have a line on it the problem is either the scanner glass or at worst the scanner unit it self.. I would double check the glass.. get a soft cloth and some glass cleaner on it and give the glass a good rub over. do you have the lines on incoming faxes .. if not the glass or scanner unit is the def area to be looking at, Luck A

Aug 27, 2010 | Brother IntelliFAX 4750 Plain Paper Laser...

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Black Stripe on outgoing faxes


If the stripe is a thin line, the scanner glass is dirty, if it is wide stripe you have a bad scanner block. EXPENSIVE

Jul 01, 2010 | Brother IntelliFAX 4100 Laser Fax

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Incoming faxes are black, except for 1" wide ledgible vertical column.


Have you replaced the image unit lately? The toner disposal section of the cartridge fills up and then spills out causing this problem. The interior of your machine is probably caked with toner also, so when you replace cartidge, you need to clean inside machine also.

Jan 13, 2010 | Pitney Bowes 9920 Plain Paper Fax

1 Answer

Black vertical Stripe


Move the blue slider on the drum cartridge side to side 10 times.

Jan 30, 2009 | Brother IntelliFAX 5750e Laser Fax

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Black line about 1 1/2 inches wide down side of faxes or copies


if your RECEIVED faxes look good, then leroyal is dead on. you will need a new CIS which stands for contact image sensor. if you have an authorized brother service center nearby, they may be able to do it for 100 to 150.00, depending on their pricing of course. if rec'd faxes are bad also, pull drum out and make sure the blue tab on top of drum is all the way to the right side, although that usually only leaves about a 1/2" black band.

hth,
razors

Jan 27, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

3-INCH WIDE VERTICAL LINES RUND DOWN LEFT SIDE OF FAX MACHINE


Do your incoming faxes have the same marks?
If not you might find that the scanning part of your machine has a dirty mark on the glass or that the unit has become faulty.
Try and take a copy from the machine and print from a report or any print from memory.
If you have the black lines on both then i'd suggest getting a new drum unit, if u have it only on the copy I would have a look at your scanner glass and see if there is a dirty mark on it. if not maybe call out an engineer as the scanner unit maybe faulty.
Need anymore help msg me.

Dec 11, 2008 | Office Equipment & Supplies

1 Answer

I have problem with a quality of fax


Make a COPY and see how the copy comes out. If you see the same black vertical lines that other people are seeing, then you probably have something like whiteout on the scan glass.
Open the fax top cover where you feed your originals, and then look inside for a piece of glass about 10" long by 1/2" wide. Then I would try cleaning the glass with rubbing alcohol and also go over it again with windex.
After cleaning the glass, try making another copy to see if it has improved. If it has, but still has more lines, then try re cleaning the glass.
Hope this helps.
Good luck.
Mac

Mar 08, 2008 | Brother FAX-575 Plain Paper Thermal

1 Answer

Line down center of page.


Hi Sherrey, I think I can help! If you open the ADF cover where you insert your pages to make a copy. You will see a scanner glass about 1/2 inch wide and runs across the width of the printer. You can take a soft towel and some glass cleaner and clean the glass. There will probably be some white build up that looks like white out on the glass just make sure you clean it very well. I hope this helps!!!!

Dec 04, 2007 | Brother IntelliFAX 4750 Plain Paper Laser...

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