Question about Computers & Internet

1 Answer

Skype will not recognise my headset. Using Windows XP and Plantronics headset. Audio and speakers work ok.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Expert
  • 8,637 Answers

Normal 0 After you install Skype and have it operational with your ID. Go to "TOOLS", click on "OPTIONS," Then go to "Audio Settings" and click on it. Make sure both the Microphone and Speaker's are correctly chosen. Then "make a free test call." Wait till the voice tells you to record. Then when finished talking wait for the test persons voice to insure your audio transmission is working. Then go back to options and test your video settings. Click on Video Settings and proceed to set up you video camera. Also, you can visit this site for additional information to setup video.
http://www.skype.com/help/guides/video/
Hope this helps. Bud

Posted on Jan 27, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have my plantronics discovery 975 paired to my computer and my phone. It is supposed to automatically connect when I skype and it doesn't. When it is connected it only lasts for less than a minute...


  1. Make sure you are using the latest version of Skype.
  2. Make sure that Bluetooth works on your computer. You can refer to your computer manufacturer's documentation or website for details on how to set up Bluetooth on your computer. You want to ensure that the Bluetooth software and drivers (known as the Bluetooth stack) on your computer supports the Headset Profile (HSP). It's recommended that you download and install the latest drivers for your Bluetooth stack.
  3. Pair your Bluetooth device with your computer. How you do this will depend on both the Bluetooth stack on your computer, and the Bluetooth device you are using.
  4. Make the Bluetooth device your Skype audio device:
  • Sign in to Skype and in the Tools menu, select Options...
  • Under Audio settings, select your Bluetooth device from the Microphone, Speakers and Ringing drop-down list.
  • Remember that not all Bluetooth headset features may be available when making a call with Skype. For example, whether the buttons on your headset function correctly depends on your Bluetooth stack.
Good luck from Headsets Direct!

Jul 28, 2011 | Plantronics Discovery 975 (8164001 P)...

3 Answers

Skype not working


Sir,

Click this link for more information........

http://support.skype.com/index.php?_a=knowledgebase&_j=questiondetails&_i=35

Also Check........


On a PC with external speakers and also a headset with microphone. Windows XP is configured so that standard audio are external speakers and standard microphone is the headset. Skype is configured to use the headset for audio in and out.

This way one can listen to sound from the PC and from MP3 players through external speakers and if there is a call to make or take, this is going through the headset.

But now there is the problem that the noise level for the headset is too low. Increasing volume has no effect on the headset, it only affects the external speaker's volume.

Now the solution: Going to the control panel and opening the sound setting, go to the audio tab. The external speakers are selected as default. Just temporarily select the headset and then click on volume just below. You can now set the volume for the headset, click OK and click cancel (!!!) on the sound control dialog box. This way the external speakers remain as default output.



Skype-->Tools -> Options -->Sound Devices-->audio device/USB/etc Audio Device (do NOT use windows default device)
You can also tick the ring pc speaker check box as this is a good backup to alert you even
if the main speakers are off or turned down.

Windows:
Start-->Control panel-->Sound and Audio devices
On the audio tab set the default playback device to your main soundcard(AC97/Audio-chip/add-on-adapter), etc.
Your installed audio device must be present there.
If not, reinstall audio device


thanks
good luck

Oct 29, 2008 | Altec Lansing Stereo Headset with...

1 Answer

Headphone mike will not work on skypes or mmsn messanger soud audio very good ?


hi,
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.


C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

thank you for using fixya,rate my answer,
vijay

Oct 02, 2009 | Plantronics - Bluetooth Headset Plus Base...

2 Answers

Skype microphone stopped working


if u have another mic in (front or back of computer) try the other one, if not working try to swap the audio device - in skype /option/ audio setting

daniel

http://rylwy.com/

Jun 17, 2009 | Skype IM

1 Answer

Skype


Audio Setup for Windows XP and Vista

1. Audio settings, in Windows and Skype

XP: Windows Control Panel / Sounds, Speech and Audio Devices / Sounds & Audio Devices
or Right-click speaker icon in system tray and select "Adjust Audio Properties"

Volume / Device Volume: Make sure “Mute” is NOT checked in this window.
Volume / Device Volume / Advanced: If there is no “Microphone” section in this window, go to Options / Properties and check “Microphone” in the “Playback” list. Then make sure “Mute” IS checked in this window

Audio / Sound Playback: Your on board sound/Sound Card
Audio / Sound Recording: Your on board sound/Sound Card
Audio / Sound Recording / Volume: Make sure "Microphone" is selected and the volume slider is at the center or higher
Audio / Sound Recording / Volume / Advanced: If “Microphone Boost” or “20db Boost” is present, select it


Vista: Windows Control Panel / Hardware and Sound / Sound / Manage Audio Devices
or Right-click speaker icon in system tray and select "Playback devices"

Playback: Your speakers or on board sound/Sound Card must appear in this list, and must show “Working”
Playback: Select your speakers or on board sound/Sound Card, then click “Set Default”
Playback / Properties / General: Device Usage: “Use this device (enable)”
Playback / Properties / Levels: “Mute” is not on, volume slider in the middle

Recording: Your Microphone or on board sound/Sound card must appear in this list, and must show “Working”
Recording: Select your Microphone or on board sound/Sound Card, then click “Set Default”
Recording / Properties / General: Device Usage: “Use this device (enable)”
Recording / Properties / Custom: If “Microphone Boost” is present, select it.
Recording / Properties / Levels: Microphone volume should be centre or higher
Recording / Properties / Levels: If there is a “Mute” button, it must not be on

Skype / Tools / Options / Audio Settings:

Microphone: Your headset/mic or USB device or Web cam mic, as you prefer
Speakers: Your headset, USB device or speakers, as you prefer
Ringing: VoIPVoice USB Phone or on board sound/Sound Card; also tick Ring PC speaker

Note: The audio devices you want to use MUST be present in these Skype device lists. If they are not, check the device connections and driver installations again.

2. Microphone and Speaker connections

Check if your mic (pink) and speaker (lime) jacks are in the proper sockets (it is easy to reverse them) and fully inserted (they sometimes stick only partially inserted)
If your microphone or headset has a “Mute” switch, make sure it is not on
If your speakers or headset has a volume control, make sure it is turned up
For test only you can use an earphone instead of microphone (really)! Just unplug the microphone, plug the earphone into the microphone jack, and talk into your earphones. (I know it sounds silly, but it might tell you if your microphone is defective)
A standard microphone plugged into Line In will NOT work.

3. Check audio in Windows.

XP: Start / All Programs / Accessories / Entertainment / Sound Recorder

Vista: Start [Orb] / All Programs / Accessories / Sound Recorder

Make a short recording with the microphone; you should see the level meters moving as you speak. On Windows XP, you can then play back what you recorded.

4. Once done, test with Skype Test Call (echo123).

Oct 19, 2008 | Computers & Internet

2 Answers

My Calisto Pro drops SKYPE calls


Did you install the PersonoCall software (bundled with Calisto Pro)?

Basically PersonoCall is the one in charge of handling all the VoIP applications.

Jan 19, 2008 | Lands Phones

1 Answer

No sound from my Logitech headset when on SKYPE


Maybe you need to select which Audio device you are using within Skype. It the Settings under Audio you should be able to select the default audio device that Skype talks to. If you set it to the USB headset, it might work properly.

Nov 10, 2007 | Logitech 250 Headset

1 Answer

Noise reproduction problems


I called into Plantronics  Support Phone Number: 1-800-544-4660  with similar issue;  Noise at other end.  Tech (Oscar) told me if I had evidence of purchase date, the one year warranty valid and to send in unit with copy of original receipt.  A replacement will be sent back within 3-5 days of receiving.  He told me to just mail it in an envelope.  No box is necessary.  Hope you call in and get same response.

Aug 11, 2007 | Plantronics 510 Voyager Headset - PLN-510...

1 Answer

ITunes or sound card line in with my USB Plantronics DSP-500 headset


Recently on an HP desktop computer I found setting the device in the Sounds and Audio Device Control panel Voice Tab (and possibly Audio Tab) to reduce the issues with the device ceasing to work. Setting the device from the Sound Icon in the System tray recently only a very temporary fix where the settings reverted to the Sounds and Audio Device Control panel settings in at most minutes. This is at best an I hope it helps solution as I do not know your specific hardware and software configuration we cannot test a solution.

Jan 04, 2007 | Plantronics DSP-500 Headset

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

59 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...