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Sony e-reader will not work on my hp laptom

I just downloaded the software for the sony e-reader on my hp laptop. When I try to access the library, the error message says I am not connected to the internet, even though I am. How can I solve this problem?

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  • pam_lambert Jan 02, 2009

    I am a novice. I need more assistance than just website suggestions. Thanks for trying.

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Have new prs-650 and hp laptop.I believe that the following have been installed,an appropriate adobe version,adobe digital editions,reader library software. Joined local library and have card. Followed...


I'd be happy to try to assist you with this. One thing I do know is you should have The latest versions of Flash Player, Reader and Java. I can help you with that. When you download you would want to save it to a file but in order to see it it willl be in PDF form and you would require the reader to view it. To start with, if you know how to get to " Programs and features", go there and tell me if you have Adobe Flash Player 10, Adobe Reader 10.0, and Java 6 update 24. If you don't know how to check this let me know at "add a comment"
Dave

Mar 28, 2011 | Computers & Internet

1 Answer

I am getting the "unable to access ebook store Check your network settings to ensure you have access to the internet." i am using Windows 7; Sony reader PRS-600 Would appreciate help! Thank you Joanne


Has this happened to you before? If you access the Reader Store from your regular Internet Explorer can you access it? If that is the case, try downloading the Reader Library software once again.

Jul 11, 2010 | Sony Reader Touch PRS-600

1 Answer

I'm trying to update the reader software & I end up getting an error each time that it can't found.


Please uninstall the previous version of eBook Library Software before trying to install the new Reader Library Software. Please download the new Reader Library Software from the link: http://ebookstore.sony.com/download/ . Please remember that the included software is not compatible now. So, its required to download the software and to install.

Feb 04, 2010 | Sony Reader Touch PRS-600

1 Answer

I purchased my Sony prs 600 a few hours ago replacing my older Sony reader. I get an error message -474. I cannot download books I have purchased from Sony reader store any suggestions?


The error -474 or -1106 sometimes occurs after an issue with validation or authorization in the Reader (eBook) Library software.

From the Reader (eBook) Store, deauthorize the computer.
Close the Reader (eBook) Library software.
Reopen the Reader (eBook) Library software.
Sign in to the account to authorize the computer again.
Try again to download a book purchased previously from the Reader Store.
If the error still occurs, proceed with the steps below:
Install the Adobe Digital Editions software. Use the installer at http://www.adobe.com/products/digitaleditions.
Setup Assistant will be displayed in the Adobe Digital Editions program.
Click the Authorize button and then the Finished button.
Deauthorize the computer using Adobe Digital Editions
NOTE: Press Ctrl-Shift-D to deauthorize the computer.

Reopen the Reader Library.
Go to the Reader Store and sign in.
You will now be able to download an eBook and transfer it to the Reader device.

Resource 2


If issue persists, deauthorize the computer, then follow the steps below.

Browse to http://www.adobe.com/products/digitaleditions/ and download the software.
please sign in with the Adobe ID and password when prompted .
Now, click on the "Activate" option and close the Adobe Digital Editions Software
Reopen the Reader Library software.
Sign in to the Reader Store.
Try again to download a book purchased previously from the Reader Store.

Please perform the above steps and that should resolve the issue.

Jan 30, 2010 | Sony Reader Touch PRS-600

1 Answer

Mac - all of a sudden my sony reader PS-600 won't connect to my mac, if worked yesterday, would an update from mac cause this?


Yes, update may cause the issue. You may try reinstalling the Reader Library Software again. To do so, please uninstall the existing version first, then download it from the Reader Store Website and then install it. If the issue still persists, please try uninstalling the update from the Compouter and then again install the Reader Librarys Software. That should resolve the issue.

Dec 30, 2009 | Sony Reader Touch PRS-600

1 Answer

How do I download my new ebook onto my sony ereader? Not the PRS-600 but the PRS-300.


first, download and install the Reader Library Software in the Compouter. download the software frm http://ebookstore.sony.com/download/ . Then, purchase and download the books to the library. Connect the Reader to the Computer. The Reader will be listed at the left pane of the software window. Now, open the library and then drag and drop the book to the Reader.

Dec 28, 2009 | Sony Reader Touch PRS-600

1 Answer

When I try to install my ebooks library for reader it says to check my internet connection, which is fine!!! it will not finish the installation.


If attempting to connect to the Reader (eBook) Store by Sony on a computer that is connected to a network through a proxy server, contact your IT support specialist for assistance in configuring your proxy server settings to allow access to the Reader (eBook) Store by Sony. It is not possible to adjust these settings through the Reader (eBook) Library software.
  1. Check your security software settings. Some security settings may not allow the Reader (eBook) Library software to access the Reader (eBook) Store and will need to be adjusted to allow access to the Reader (eBook) Store. Determine if the security software is causing the issue.NOTE: Various different Internet security or parental control software may block access to the Reader (eBook) Store. Some software may request a password to unblock the store site. If a password is requested, enter your password to access the site.
    1. Temporarily disable the security software.
    2. From in the Internet Explorer software, on the menu bar, click Tools , then click Internet Options .
    3. In the Internet Options window, click the General tab
    4. In the Browsing History section, click the Delete... button.
    5. In the Delete Browsing History window, in the Temporary Internet Files area, click the Delete files... button.
    6. In the Delete Files window, click Yes .
    7. Attempt to access the Reader (eBook) Store Web site through the Reader (eBook) Library software.If you are able to access the store with the security software disabled, the security settings will need to be adjusted. If you are still unable to access the store, continue with troubleshooting.
    8. Re-enable the security software.
    NOTE: The steps to adjust the security software settings varies by manufacturer. Consult the help files of the software or contact the manufacturer for assistance. A list of contact information for some popular security software.

Dec 26, 2009 | Sony Reader Pocket PRS-300

1 Answer

Downloading e library to use new sony e reader S600


Its required to get more information to resolve the issue, as I couldn't understand about the issue by your short and tiny problem description. However, I understand that you're looking for the link to download the Reader Library Software to use with the PRS600 Reader. Here is the link to download the Reader Library Software:
http://ebookstore.sony.com/download/

Dec 25, 2009 | Sony Reader Touch PRS-600

1 Answer

Installing Sony Reader PRS300? Will not finish installation. I've tried installing on XP and Vista. On XP, it sits for 30 minutes "preparing" to install. On Vista, Some sort of error (undesignated) occurs...


The supplied software is not compatible with your Computer as that is an old Software. Please download and install the new Reader Library Software and that should resolve the issue.
I would like to forward a link where you can download the new Reader Library Software. http://ebookstore.sony.com/download/

Dec 25, 2009 | Sony Reader Pocket PRS-300

2 Answers

Just recd my new sony prs 300 and have downloaded sony digital reader library program. Im running vista on dell insperion350.Every time i open up the reader library and try to go to online store i get the...


This issue may be caused by the Data Execution Prevention feature in the Windows Vista operating system or if certain folders used by the Reader Library software are corrupt. Add the Reader Library to the Data Execution Prevention feature. To add the Reader Library software to Data Execution Prevention,
Please click here to get the steps.

Dec 11, 2009 | Sony Reader Pocket PRS-300

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