Question about KitchenAid KP2671 Professional 6 Series Stand Mixer

1 Answer

Mixer will not run.

I purchased a mixer and used it for 5 minutes 6 years ago and put it away until I relocated. I just took it out of the box and tried to use it again and it will not run. I used a olhm meter and turned the switch on with the meter leads on the plug and do not get a reading switching it on and off.
This is a brand new mixer do you have any idea what it could be? Circuit board or motor? Hard to believe for a brand new item but it is out of warranty.
Your help is very much appreciated.
Happy New Year to you and your family.

Posted by on

  • jeffcarr558 Jan 15, 2009

    Hi,



    Thank you for responding. I thought it was the circuit board to begin with and it was indeed the problem. I fixed it later that evening after posting my problem.

    I just posted another. This lady I know said that her Kenmore dishwasher Model 665.15762000 is making a humming noise during the drain cycle. It was purchased in Nov 2001. I have not had a chance to get out to see her because the distance between us is 100 miles. I don't know if it is the motor or pump and can't find a manual or schematics online.

    Thank you for trying to help me out with my last project. Have a great weekend.

×

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  • 135 Answers

Jeff, odds are that it's the circuit board. I've never heard of a motor burning out after just one use. Go to www.consumeraffairs.com and look under kitchenaid mixer problems. You'll find it less hard to believe that this can happen to a relatively new mixer. Welcome to the land of kitchenaid (Whirlpool Corp.) users. By the way, be prepared to wait at least a month for parts delivery. Things have changed greatly since Hobart sold the kitchenaid line. If you found this solution usefull, please rate it. Good luck. ricardok45

Posted on Jan 05, 2009

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Posted on Jan 02, 2017

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1 Answer

Mixer has lost all speeds, only works when moving the lever back and forth. The mixer is about 9 years old.


Get a copy of the Repair Part List for your model at Kitchenaid.com
Download a Copy of the Kitchenaid Service manual.

http://www.kitchenaidparts.be/centers/servicemanual/mixer.pdf

Adjust the mixer speeds:
Remove the screw holding the End Cover and locate the three screws from the Control Plate.
All three (2 top left and right, and 1 bottom) must be adjusted.

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280

Aug 14, 2011 | KitchenAid KSM150PS Artisan Series Stand...

1 Answer

Kitchenaid mixer motor quit , I dont really see any thing wrong with the brushes.


Obtain a copy of the Repair Part List for your model from Kitchenaid.com.
Download a Copy of the Kitchenaid Service manual.

http://www.kitchenaidparts.be/centers/servicemanual/mixer.pdf

First, you may want to adjust the mixer's speeds:

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280

Second, if the mixer won't run:
Remove the Control Plate Assembly (36), the Phase Control Board (39)
and the motor Governor Assembly (35). Inspect for loose connections,
burnt or damaged components. If they seem to look OK, re-assemble
them and test the mixer. If the motor still won't run, then I might suspect
a defective Phase Control Board (39).

Aug 01, 2011 | KitchenAid K45SS Classic Stand Mixer

1 Answer

Mixer won't start. Fell on its side and on/off lever was bent. Straightened and it now moves back and forth as it did before. I took out the two black screws at the top which hold in magnets on...


Get A Copy of the Repair Parts List from Kitchenaid.com
Make sure the Speed Lever and and the Speed Link are in place
and operating smoothly. The two Large black screws you are referring to
are the Motor Brushes Caps. The Carbon Brushes are keyed and
designed to be inserted into the Motor Housing but one way. If you
insert them in wrong, they will not make contact with the Motor Coils
and you mixer will never run.

All you have to do now is adjust the mixer speeds (if necessary):

Remove the screw holding the End Cover and locate the three screws from the Control Plate.
All three (2 top left and right, and 1 bottom) must be adjusted.

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280

Jul 24, 2011 | KitchenAid Artisan KSM150PSAQ Stand Mixer

1 Answer

The mixer goes real fast on all the settings. Whats wrong?


The K45SS is very similar to the 5-qt. tilt-head Artisan Stand Mixer.
You need to adjust the mixer speeds. Obtain a copy of the K45SS Repair Part List from Kitchenaid.com. Remove the screw holding the End Cover and locate the three screws from the Control Plate. All three (2 top left and right, and 1 bottom) must
be adjusted. 1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280


Jul 14, 2011 | KitchenAid K45SS Classic Stand Mixer

1 Answer

When turned on gear 1 mixer lately slipped to gear 2 immediately. I took back cover off and cleaned everything out by lifting the electrical element (?) and after mounting everything back on the mixer does...


You need to adjust the mixer speeds. Obtain a copy of the KSM5 Repair Part List from Kitchenaid.com. Remove the screw holding the End Cover and locate the three screws from the Control Plate. All three (2 top left and right, and 1 bottom) must all be adjusted. 1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 2

Jul 04, 2011 | KitchenAid KSM5PS Heavy Duty Stand Mixer

1 Answer

Speeds don't increase after 6


The K45SS is very similar to the 5-qt. tilt-head Artisan Stand Mixer.
You need to adjust the mixer speeds. Obtain a copy of the K45SS Repair Part List from Kitchenaid.com. Remove the screw holding the End Cover and locate the three screws from the Control Plate. All three (2 top left and right, and 1 bottom) must all be adjusted. 1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280


Jul 03, 2011 | KitchenAid K45SS Classic Stand Mixer

1 Answer

I could not regulate the speed as usual. Hubby removed the phase control board and a new one was purchased #9706595. It arrived and was installed and now the mixer won't even turn on. HELP please.


The K5SS is very similar to the 5-QT Artisan KSM150.
You need to adjust the mixer speeds. Obtain a copy of the K5SS Repair Part List from Kitchenaid.com. Remove the screw holding the End Cover and locate the three screws from the Control Plate. All three (2 top left and right, and 1 bottom) must all be adjusted. 1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280


Jun 28, 2011 | KitchenAid K5SS Heavy Duty Commercial...

1 Answer

The KSM150PS 325W mixer does nothing until speed control is moved up to position 8 or 10. Then when repositioned back down to say 6 it may run for a moment but then stops. It might just click on position...


You need to adjust the mixer speeds. Obtain a copy of the KSM150PS Repair Part List from Kitchenaid.com. Remove the screw holding the End Cover and locate the three screws from the Control Plate. All three (2 top left and right, and 1 bottom) must all be adjusted. 1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280

Apr 22, 2011 | KitchenAid KSM150PS Artisan Series Stand...

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