Question about British Telecom Synergy 2110 Cordless Phone

1 Answer

No Dial Tone

I have inherited a couple of synergy 2110 phone and base units and am struggling to get them working. I can dial out but get no sound out of the handset, I also dont get a dial tone from the handset, i have tried it plugged into the BT master socket in the house as well as extensions around the house, I suspect my cabling, do they require more than pins 2 & 5 being connected? As a standard phone works Ok and rings from all of my extensions, i just cant get the wireless ones to work.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 146 Answers
Re: No Dial Tone

I have found this free link on BT site for you

If the second handset works ok on the base and the first handset doesn't, then you are right...the fault lies with the first handset. There are batteries ( special type ) in the handset, it sound as if either the batteries are dead, or not charged ( try charging them for 12 hours on the good base station ) or the connection is bad.

Posted on Jan 14, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Phone not working

Hi Pam,
Try these..1...remove your telephone line from base unit and fix it into a working land phone and check whether is it having normal dial tone.If it's having engage tone(beep beep...)remove paralleled phones and re connect to cordless base unit.
2.If line is ok (normal dial tone with full volume) & still display indicates line is busy, your main base unit must be having faulty components inside.Commonly these defects happen in thundering or surges through telephone lines.You have to take full set to a repair shop.

Dec 28, 2013 | Gigaset As300 Twin Dect Cordless Phone -...

2 Answers

No dial tone and "line in use " message

the wire that is used to connect the line to the telephone is not proper...

Mar 02, 2008 | Panasonic KX-TG6071M Cordless Phone

1 Answer

My phone doesn't have dial tone. Each time I dial a number and try to call,it wont work. I call my phone but it wont ring. I need help on this. What happen to the phone? Or what should I do?

If you have another phone connect it to the wall outlet to see if you get a dial tone. This will indicate if your base unit is faulty.
Check the power adapter to the base unit, make sure it is getting mains power.
If the base unit has dual phone lines and if line 1 is only connected and the line 2 has beed selected then you cannot get a dial tone. In the chase press the line 1 to get a dial tone.
If your base unit has only one line then check the phone line at the wall socket make sure it is plugged in tight, also check the the connection at the base unit.
If this does not work then ring the phone company and get the to test your phone line, you may have a faulty line to your home.

Feb 03, 2012 | AT&T E2116 2.4 GHz Cordless Phone

1 Answer

The phone lights up when put to charge also the red light on the base,, but when the phone line is connected it wont work ..What do u think is the problem?

The battery in the handset could be bad . First I would test that the base unit is recieving dial tone by pressing speaker button on base unit. If there is dial tone then problem is in handset or in base unit communication to handset. Try resetting power to base unit. Check manual for any re-initialization procedure. If the base unit is not receiving dial tone then I would test that the phone line is delivering dial tone to the base unit by connecting a known good phone to the line cord. If the dial tone is not present , problem could be in line cord from outlet, outlet, building wiring, or service provider.

Dec 08, 2010 | Uniden Cordless Phone

1 Answer

GE portable phone model # 26928GE1-D No dial tone-installed new battery still no tone

That isn't a whole lot to work with. Get a working phone and take the cord out of the base of the GE and plug it into the working phone.
If the working phone gets a dial tone, look into the modular receptical on the GE base and see if the contact wires aren't out of place.
If you don't get a dial tone on the working phone, try changing the connection cord between the phone and the wall. Also look for the same problem in the wall receptical as discribed above for the GE base.

May 28, 2009 | Uniden Cordless Phone

1 Answer

No dial tone

my base unit did the same.... power from the wall was out ... check GFI switch.

Sep 15, 2008 | Uniden Cordless Phone

1 Answer

Cordless receivers not working

If you have tried the phone base unit in the same jack that works correctly with your answering machine and you still cannot break dial tone, then you have a defective base unit. Jer

May 09, 2007 | GE 25831GE3 Cordless Phone

1 Answer

No dial tone on handsets

Hey.. Did you check to see if the phone is registered correctly ???

Jan 09, 2007 | Olympia CDP 24201 Cordless Phone

Not finding what you are looking for?
British Telecom Synergy 2110 Cordless Phone Logo

736 people viewed this question

Ask a Question

Usually answered in minutes!

Top British Telecom Phones Experts

Bill Gilhooly
Bill Gilhooly

Level 2 Expert

94 Answers

Cindy Wells

Level 3 Expert

4722 Answers


Level 2 Expert

70 Answers

Are you a British Telecom Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides