Question about Microsoft Windows Vista Home Premium with Service Pack 1: Windows

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Getting Vista to use my wireless internet connection correctly

Hi,

I have recently bought a new computer which came with Microsoft Windows Vista installed. I am having so many problems with Vista, don't get me started on it!

However, I was hoping you could help with one problem, being I cannot get the wireless connection to work - Vista will automatically find the network and connect to it, but it will only connect "local" and I cannot get it to connect to the internet, unless I use a wired connection. When I try the troubleshooter it tries to tell me the problem is with the router, but the router and wireless adaptor works fine with our other computer, and my old computer.

I have a program from the ISP which I could install to connect, however when I try to do this it won't install as "a third party application is controlling the wireless adaptor" - I'm assuming it means Vista....

Please could you help me either get Windows to connect to the network properly, or how I can stop Windows from controlling the adaptor so I can install the software from the ISP?

Any help would be much appreciated, thank you!

Posted by on

  • fpenguin Jan 02, 2009

    You need to enter a KEY but I have entered this - like I say, it connects locally, so it does find the network. The wireless is definitely turned on as we use it with another computer, and when I use a wired connection it works fine, it just won't work with a wireless one. It isn't a problem with signal either, as I tried moving it right next to the router and still no joy...

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  • 11 Answers

One question, is... do you need to enter a KEY or is this an open network?
I have found that with a new computer, you need to do the following to connect.
If this is an open network, then leave your router running, and just do a cold boot with your computer.
IE: Shut down, count to 10, and then re-start.
You may also need to connect (by network cable) to your router and make sure the wireless is turned on.
Most new rountes start with the wireless disabled.

Posted on Jan 01, 2009

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