Question about GE GSS25SGPSS Side by Side Refrigerator

1 Answer

Help!!!! My freezer has frost all over things. My refridgerator is not getting cold and my ice dispenser doesn't dispense ice... James

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,036 Answers

Hi,
There is obviously a problem with the defrost cycle.

Are you able to defrost it manualy ?

After cleaning it out and turning on again, set to -18 degrees in the freezer, and +2 in the fridge, and see if the fault continues.
Check the door seals are sealing properly by trying to grip a piece of paper with them. Any loose spots will indicate you need new door seals.
After this, the electric heater element needs testing with a meter set to ohms or continuity. Open circuit is bad - and a new heater is needed.
The other thing to check is the safety-cut out on the heater. This also needs to show continuity. If moisture gets in, it can corrode and fail, check also for a bad connection.
If both these are fine, then it may be a fault on the control board, which can be replaced,but check the cheaper options first.

Thank you for using Fixya.

Posted on Jan 01, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Frost builds up on outside of ice maker


The little door that opens and lets the ice fall into Your cup is not closing all the way, allowing cold air to escape from Your Freezer and causing frost to build up. Simply look up at it or open the Freezer door and place a lit flashlight in the ice chute so You can see where the light is shining through the ice dispenser at. There should be a build-up of ice there that is keeping the "trap door" from closing all the way. Clean that off and You should be as good as new.

Aug 19, 2014 | Kenmore Side by Side Refrigerator

1 Answer

Why are only drawers in fridge cold & not making ice?


Contact a professional. Sounds like either your damper door is not operating correctly and not letting enough cool air from the freezer enter, or there is an air leak that is making ice form .

Aug 12, 2012 | Frigidaire FRS3R5EMB Side by Side...

1 Answer

We have a refridgerator, about 2-3 years old, Model #ED5JHEXTB00. Side by side freezer, refridgerator that is not cooling as much as it should in the refer part. I'm not sure of the temp, but milk goes...


if your noticing frost on the back wall you have a defrost problem and need to address it immediatley before u get warm in freezer and refrigerator sides remeber that a refrigerator is just a cold air duct from the freezer.... defrost heater bimetal defrost thermostat ot timer defrost control is bad ...

Feb 01, 2011 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Frost and ice is forming in the freezer of my ED5FHEXNQ00 whirlpool side by side.Refridgerator is not very cold.I have defrosted 3 times now.Refridgerator is still too warm,and ice forms again in about 3...


You have 1 of 3 things going on. Either the defrost timer has gone bad, the defrost terminator is bad or the defrost heater is bad. The problem is one of these 3 things and even if you replace all 3 items the repair is still inexpensive to do.

Jun 02, 2010 | Whirlpool 25.6 cu. ft. Side-by-Side...

2 Answers

GE regrigerator not cooling or freezing


first defrost it by turning it off for 1\2 to 1 full day,put towels on the floor to catch the water,when a refridgerator gets frosted up it cant circulate the cold air,and if its one with the freezer on top then the cold air cant blow down into the refridgerator,check inside the refridgerator at the top where the thermostat cover is there will be a vent hole,it could have ice built up so much that its totally blocking the air flow.This usually happens when hot food is put in the refridgerator and causes steam,or the refridgerator runs too much caused by bad door seals,or the cooling fins on the back or bottom underneath plugged with dust and the freon gets too hot causing condensation inside the freezer which causes it to frost up,a plugged drain hole will back up water and freeze,the fan in the freezer may have stopped working,which is about a $60.00 part,and finally a bad defrost element (about a $40.00 part)which is a glass tube inside the freezer with a coiled up wire inside it that heats up at certain times to defrost any ice build up,(which is the last thing to check)

May 09, 2009 | GE Profile 26.6 cu. ft. Side-by-Side...

1 Answer

Refridgerator not cooling


I always look underneith the ice box to see if cobwebs and dust buildup is clogging the fins and condenser motor. Clean that up all nice and she might work a little better. Look for frost on the back of the freezer, that indicates a bad heater. Listen for the fan motor in the freezer section. If it quits the cold air cannot get into the fresh food section. Check the damper (if applicable) to see if it is opening and allowing cold air from the freezer to get to the fresh food compartment. Look for to many food items in the freezer section blocking the cold air. If she needed freon you would fell absolutely no heat on the conderser coils below the ice box. MORE

Mar 01, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Frost gathering in freezer, icemaker dispenser freezes over


well check to see if door seal is split if it is get new one!! need to see photo of the frozon over dispenser- found before that when ice not bein used alot the odd time you will have to take out the ice in the bucket crack it up and put back in try this???

Feb 03, 2009 | GE Profile 26.6 cu. ft. Side-by-Side...

2 Answers

Fridge does not get cold


If your getting frost build up in the freezer..u said u tried defrosting... is frost building up it freezer?

IF so you have a defrost problem...bad  heaters, defrost themostat or defrost timmer, if ya need more help post more info

Things to check
Check freezer...
for Frost build up and if Fan is blowing,
Check condenser...  
To make sure clean, and the fan is blowing by compressor & IF it is running
Check Recirclating Vents in refrigerator... to make sure theres no blockage,

CONTROLS ...should be in the middle setting,
YOU CAN TRY turning FREEZER CONTROL
To A WARMER FREEZER SETTING
Allowing.. MORE AIR.. to refrigertor side

Oct 23, 2007 | KitchenAid Superba KSCS23IN Side by Side...

2 Answers

Frost buildup in ice-dispenser tube


Open the freezer door and look down the ice chute while you shine a flashlite up the dispenser cute from the outside. If you see light around the chute door, it needs to be replaced. The problem you describe is almost always air laekage around that flap. Post back if you need more help.

Oct 18, 2007 | Refrigerators

Not finding what you are looking for?
GE GSS25SGPSS Side by Side Refrigerator Logo

Related Topics:

88 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Vish Iyer
Vish Iyer

Level 2 Expert

74 Answers

Todd Marr
Todd Marr

Level 2 Expert

77 Answers

John Tripp
John Tripp

Level 3 Expert

4636 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...