Question about HP Officejet 6310 All-In-One InkJet Printer

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Error: Cartridge on right must be replaced

I replaced the cartridge with a new one and the error continues.......

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Proplom of printer contunu

Posted on Feb 12, 2012

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Remove all the cartridges and unplug the printer from the power...clean the copper contacts on the cartridges and the inner area of the slots..and then insert the cartridge after powering it on..

Posted on Jan 02, 2009

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altaf702
  • 28 Answers

SOURCE: Right cartridge error

Fiend your solution direct from hp. Here is your solution...
237c944.jpg

http://www.hp.com/printer/prob676ijt65/solution
795

Posted on Feb 28, 2009

Joed911
  • 4338 Answers

SOURCE: False error empty cartridge

HP C6280 reset:

Reset the All-in-One to the factory default settings by using these instructions:
1) Press Red Eye Removal & Print Photos button simultaneously
2)Enter Special Key Combo is displayed on the screen.
Press and release in sequence "Red Eye Removal", "Print Photos", "Red Eye Removal"
Display should say "Support" and display the FW rev XXXXX.
3) Press Right Arrow button until "Reset Menu" is displayed. Press OK.
4) Press Right arrow until "Semi full Reset" is displayed.
5) Press OK.
Now, check the functionality of the All-in-One.




If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on May 31, 2009

  • 566 Answers

SOURCE: "cartridge error: cartridge on right

Check this HP article:

Cartridge error: Cartridge on Left/Right is not intended for this printer' Message Displays on the All-in-One after Installing a Cartridge

Posted on Jun 17, 2011

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Cartridges error on a lexmark


Error: "Invalid Toner Cartridge"; Error: "Invalid Refill"; Message: "Change Cartridge"
Solution
One of these error messages may appear on the printer display immediately after or shortly after a new toner cartridge is installed into the printer. Note: This may not be specifically a toner cartridge problem; the error may be due to a stuck cover open switch on the printer.

To see if the cover open switch is the cause of this problem, open the top front cover and observe the message on the printer's display panel. The display should read Close Door or Insert Cartridge.


If this message is not displayed, the top cover open sensor and switch will need to be replaced. In addition, the printer may have damaged the new toner cartridge. If the cover open sensor is not operating properly, a new cartridge can be incorrectly flagged as a refilled cartridge by the printer. If this happens, the new cartridge will continue to cause an Invalid Refill or Invalid Cartridge error even if you try reinstalling it or installing it into another printer. If this should occur, please contact the point of purchase of the cartridge to find out how to get the cartridge replaced.

Caution: If the cover open sensor is not operating, do not install another new toner cartridge until you have completed the directions below. Inserting another new cartridge can cause that cartridge to stop working as well. Should this situation arise, please take the following actions:


Place the original working cartridge (the empty or near-empty one) back into the printer. This should clear the error message.

Turn the printer off. Doing this will disengage the cover open sensor.

With the printer switched off, open the top lid and remove the old toner cartridge.

Now replace the old cartridge with another new Lexmark toner cartridge.

Power the printer back on. The printer should now read this cartridge as a newly installed toner cartridge and the error should be cleared. The printer and toner cartridge should function properly now, but the top cover sensor on the printer will still need to be replaced.

If your printer is still under warranty or covered under a service contract, please contact Lexmark Technical Support or your service provider for further recommendations and instructions. Until you can get the cover open switch replaced, remember to have the printer powered off whenever you replace the toner cartridge.

If the top cover switch appears to be working fine, or if you have followed the above steps and your printer continues to post an Invalid Toner Cartridge or Invalid Refill error, make sure you are using a new original Lexmark toner cartridge. A toner cartridge remanufactured or refilled by a third party can cause this error.

To help identify a refilled cartridge, look for the yellow label attached to the toner drum and the body of the toner cartridge. If this is damaged or removed, the cartridge may have been refilled.

If you are using a third-party refilled or remanufactured toner cartridge, it is recommended that you install a new Lexmark brand toner cartridge. Lexmark cannot guarantee the compatibility of any third-party toner cartridges with our printers.

OR

1 Switch on the Lexmark X83 printer.

2 Lift open the cartridge door at the front of the device, below the scanner unit. The printer automatically moves the cartridge carrier to the correct position.

3 Pull each ink cartridge toward you to unclasp it from the carrier. Lift the cartridge out of the cartridge carrier.

4 Clean the copper contacts on the bottom of each cartridge with a clean, dry lint-free cloth. Use a gentle, circular motion to clean the contacts.

5 Insert the ink cartridges back into the cartridge carrier. Push back firmly on each cartridge until it snaps into place.

6 Repeat each step in this procedure again. Close the cartridge door.

Oct 04, 2012 | Printers & Copiers

1 Answer

Replaced black cartridge...error light continues to come on. I have replaced the cartridge several times and never had any issues until now. Is it possible the cartridge is faulty? HP 5610 All-In-One


Verify any rat bite *check with new cartridge *check with out cartridge see the error message if its detecting the cartridge not installed, install & see the msg,* Check trailing cable *carriage assm * formatter..

Sep 06, 2011 | HP Officejet 5610 All-In-One InkJet...

1 Answer

The Lexmark X6650 gives an error: Right cartridge incorrect. This is a new original cartridge I've just installed. The electronic part on the printer is clean and the electronic part on the cartridge...


  1. Remove the print cartridges, and close the cartridge carrier lids.
  2. Disconnect the power cord from the electrical outlet.
  3. Reconnect the power cord to the electrical outlet.
  4. If the button_power_0.jpg button is not lit, press button_power_0.jpg.
  5. Reinsert the print cartridges.
If the error does not reappear, the problem has been corrected.
If the problem reappears, one of the cartridges is not working properly. Continue with the following procedure to determine which cartridge is not working properly.
  1. Remove the print cartridges, and close the cartridge carrier lids.
  2. Disconnect the power cord from the electrical outlet.
  3. Reconnect the power cord to the electrical outlet.
  4. If the button_power_0.jpg button is not lit, press button_power_0.jpg.
  5. Reinsert the black (or photo) print cartridge.
  6. If the error:
    • Reappears, replace the black (or photo) print cartridge with a new one.
    • Does not reappear, reinsert the color print cartridge.
  7. If the error reappears, replace the color print cartridge with a new one.

Jul 22, 2011 | Lexmark X6650 4-In-One Wireless InkJet...

1 Answer

Cartridge error 1102


Cartridge Error (1102, 1203, 1204, or 120F)
  1. Remove the print cartridges, and close the cartridge carrier lids.

  2. Disconnect the power cord from the electrical outlet.

  3. Reconnect the power cord to the electrical outlet.

  4. If the button_power_0.jpg button is not lit, press button_power_0.jpg.

  5. Reinsert the print cartridges.

If the error does not reappear, the problem has been corrected.

If the problem reappears, one of the cartridges is not working properly. Continue with the following procedure to determine which cartridge is not working properly.

  1. Remove the print cartridges, and close the cartridge carrier lids.

  2. Disconnect the power cord from the electrical outlet.

  3. Reconnect the power cord to the electrical outlet.

  4. If the button_power_0.jpg button is not lit, press button_power_0.jpg.

  5. Reinsert the black (or photo) print cartridge.

  6. If the error:

    • Reappears, replace the black (or photo) print cartridge with a new one.

    • Does not reappear, reinsert the color print cartridge.

  7. If the error reappears, replace the color print cartridge with a new one.

Jun 16, 2011 | Printers & Copiers

1 Answer

There was a burning smell when printing and the black cartridge seem to be burnt at the bottom and then the error 1203 showed up. What can I do?


1203 error indicates a defective cartridge is detected. It would be best not to use your burnt black cartridge anymore to prevent further damage to the printer. Try to replace it with a new genuine cartridge. However, if error continues even with a new cartridge, please contact Lexmark technical support for additional assistance. Thanks.

Feb 18, 2011 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Error1102


Cartridge Error (1102, 1203, 1204, or 120F)
  1. Remove the print cartridges, and close the cartridge carrier lids.
  2. Disconnect the power cord from the electrical outlet.
  3. Reconnect the power cord to the electrical outlet.
  4. If the button_power_0.jpg button is not lit, press button_power_0.jpg.
  5. Reinsert the print cartridges.
If the error does not reappear, the problem has been corrected.
If the problem reappears, one of the cartridges is not working properly. Continue with the following procedure to determine which cartridge is not working properly.
  1. Remove the print cartridges, and close the cartridge carrier lids.
  2. Disconnect the power cord from the electrical outlet.
  3. Reconnect the power cord to the electrical outlet.
  4. If the button_power_0.jpg button is not lit, press button_power_0.jpg.
  5. Reinsert the black (or photo) print cartridge.
  6. If the error:
    • Reappears, replace the black (or photo) print cartridge with a new one.
    • Does not reappear, reinsert the color print cartridge.
  7. If the error reappears, replace the color print cartridge with a new one.

Dec 18, 2009 | Lexmark C533DN InkJet Printer

2 Answers

Printer Error


The 1203 error message is caused by either a communication failure between one of the printheads (cartridges) and the All-In-One (AIO), or by a short in one of the printheads. The procedures below will help you to resolve this issue.

Troubleshooting a Communication Error between the Cartridge and the Printer

NOTE: The embedded links in the table lead to specific troubleshooting documents.
Step Action
1
Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on.

Did the error message return?

Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.
2 Open the top cover of the AIO and remove both cartridges from the AIO.

3
Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on.

Did the error message return?

Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.
No: Continue to Step 4
4
Power off the AIO and remove the power supply from the back of the unit. Reinsert the power supply, and power the AIO on. Open the top cover of the AIO and insert the color cartridge. Close the top cover.

Did the error message return?

Yes: Continue to Cleaning the Cartridge Contacts, then repeat step 4. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.
No: Continue to step 5.

5
Power off the AIO and remove the power supply from the back of the unit. Reinsert the power supply, and power the AIO on. Open the top cover of the AIO and insert the black/photo cartridge. Close the top cover.

Did the error message return?

Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 5. If you have already tried cleaning the contacts, skip to Defective Cartridge Test.
No: Print a test page. If the test page prints, the error is resolved.


Cleaning the Cartridge Contacts

NOTE: The embedded links in the table lead to specific troubleshooting documents.Step Action
1 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
2 Remove the cartridges. Clean the cartridge contacts (click here for instructions) and the AIO carrier contacts
(click here for instructions).


Defective Cartridge Check

To test the cartridge, replace it with either a new cartridge or a known good cartridge from another printer of this type. If the error message persists, proceed to Contacting Lexmark.

Mar 04, 2008 | Lexmark P4350 All-In-One InkJet Printer

3 Answers

Lexmark x5470


A Right Cartridge Incorrect message generally indicates a communication error between the All-In-One and the cartridge. This can be caused by a faulty cartridge; however, it may be due to a simple interruption in the communication between the cartridge and the All-In-One.
The procedures below will help you to identify the cause of the error and resolve the issue.
Rebricking the All-In-One and Resetting the NVRAM
NOTE: The embedded links in the table lead to specific troubleshooting documents.

Step Action 1 Power off the All-In-One and remove the power brick from the back of the unit. Wait 20 seconds. Then reinsert the brick and power the unit back on.
Did the error message return?
Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.
2 Reset the NVRAM of the All-In-One
Did the error message return?
Yes: Continue to Checking the Cartridges.
No: Print a test page. If the test page prints, the error is resolved.


Checking the Cartridges
NOTE: The embedded links in the table lead to specific troubleshooting documents.

Step Action 1 Open the top cover of the All-In-One. Remove both cartridges. Close the top cover. 2 Power off the All-In-One and remove the power supply brick from the back of the unit. 3 Reinsert the power supply brick into the back of the All-In-One and power the unit back on.
Does the error message reappear?
Yes: Skip to Contacting Lexmark. There is a hardware issue with your printer and you need to contact our technical support center.
No: Continue to step 4.
4 Clean the cartridge contacts (click here for instructions) and the AIO carrier contacts (click here for instructions). Continue to step 5.
5 Power the AIO on, reinsert the black/photo cartridge, and close the top cover. Power the All-In-One off and then back on.
Does the error message reappear?
Yes: Power the unit off and try step 5 with another black/photo cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
No: Continue to step 6.
6 Power the AIO on, reinsert the color cartridge, and close the top cover. Power the All-In-One off and then back on.

Does the error message reappear?
Yes: Power the unit off and try step 6 with another color cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
No: Try printing a test page. If the test page prints, the error is resolved

Nov 11, 2007 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

Inputting new ink cartridges


Error 1102 means cart error. Try cleaning the copper contacts on the cart and the contacts in the printer also. If still fails, then put old carts and check if u still get same error. If u dont get the error then there is a problem with the cart itself. But if you have bought a refilled cart then the print heads on the carts are bad. Needs replacement.

Sep 19, 2007 | Lexmark P4350 All-In-One InkJet Printer

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