Question about NetGear RangeMax WPN824 Wireless Router (WPN824NAR)

1 Answer

I have new Sony Vaio Laptop and Sony Vaio All in One computers with internal Intel (R) Wireless WiFi Link 5100 network adapters and I am trying to connect to a Rangemax WPN824 (MIMO) router. I can see the wireless net, yet I can't connect. Tried WEP and WSA. Failed. I have a Medion laptop that easily connects to the Rangemax with a WPN511 wireless adapter. Is there any way to connect using the wireless Intel network adapter or do I need a Netgear wireless adapter for the Sony computers?

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  • Anonymous Feb 07, 2009

    I have a same problem with Netgear WPN624 router

    Internet connection is not reliable . I need to power down router to connect for some time

  • Fanky___Boy Mar 12, 2009

    I have exactliy the same problem.

    Connection to the network seems possible, but no internet connection.

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1 Answer

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Possible reason why your computer is not getting online wirelessly is because the wireless settings on the router and the wireless settings on your computer do not match. Here are some troubleshooting steps that I suggest you try:

A. Checking the Wireless Settings of the Router

Note: You need to use a computer hardwired to the router to check the wireless settings.

1. Open any web browser like Internet Explorer or Netscape Navigator.
2. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
3. A window will prompt for a user name and password. The default username is "admin" and the default password is "password".

Note: If it doesn't take password as the password, you might have changed it when you have run the NETGEAR Setup CD so please try other passwords. If you can't remember the password, you need to reset the router and run the Setup CD to reconfigure it.

4. When the setup page opens, click on the Wireless Settings under Setup and take note of the SSID.
5. You may also change the wireless channel here. We suggest channels 1, 6 and 11.
6. At the bottom of the page, look for the Security Options. If in case that the security is set to WEP or WPA-PSK, we have to enter the same wireless security on all wireless PCs. To make sure of the key, we can try modifying the security. Please refer to the following:

For WEP: Select Key 1 and enter 10 hexadecimal digits (0-9 and A-F) on the empty box beside it. Then, click on Apply.

For WPA-PSK: Enter an alphanumeric key (minimum of 8 characters) on the Passphrase box and click on Apply.

Note: The Key and Passphrase are case-sensitive.

7. On the left pane, please scroll down and click on Wireless Settings under Advanced. Please make sure that the boxes for Enable Wireless Router Radio and Enable SSID Broadcast are checked.
8. Click on the Setup Access List button and uncheck the box Turn Access Control On.
9. Click the Apply button.

B. Connecting to the Wireless Network

For Windows XP Service Pack 1:

1. Please right click on the Wireless icon on the right lower end portion of your computer. Then click on View Available Wireless Networks.
2. Click on the Advanced tab.
3. Please delete all the preferred networks then click on OK.
4. Right click on the Wireless icon again and click on View Available Wireless Networks.
5. Please select your network and click on Connect. If you have Wired Equivalent Privacy (WEP) or Wi-fi Protected Access (WPA) enabled on the router, it will ask you for the network key. Please type in the Network Key and then confirm it.
6. Make sure not to enable IEEE and then click on Connect.

For Windows XP Service Pack 2:

1. Please right click on the Wireless icon on the right lower end portion of your computer. Then click on View Available Wireless Networks.
2. Click on the Change Advanced Settings.
3. Click on the Wireless Networks tab remove all the preferred networks then click on OK.
4. Right click on the Wireless icon then click on View Available Wireless Networks.
5. Select your network and click on Connect.
6. If you have Wired Equivalent Privacy (WEP) or Wi-Fi Protected Access (WPA) enabled on the router, it will ask you for the network key. Type in the network key and confirm it. Then click on Connect.

For Windows Vista:

1. Click Start then select Connect To.
2. Connect to a network window will show up.
3. Select your wireless network and click Connect.
4. It will ask you for a network key. Type in the network key and confirm it. Then click on Connect.

Note: You may use the wireless utility of your wireless adapter in connecting to the wireless network but you need to clear "Use Windows to configure my wireless networks" on the Wireless Networks tab.

We hope that the above steps provided would help resolve the problem. If the steps above did not work, we will need to get some additional details from you to be able to assist you further. I have summarized my questions below:

1. Can your computer go online when it is hardwired to the router?
2. What wireless adapter are you using?
3. What is the operating system of your computer?

Posted on Jul 08, 2009

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