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CD drive doesnt recognize a dvd

I have recently purchased a program (Corel Paint shop pro ultimate photo x2) that says it works with windows xp however when I put the DVD in the CD drive it give me an error that says no disc in drive D drive. I have also tried to run this through run using the D:\setup Do I have something connected incorrectly?

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Sorry to say, but a CD drive cannot read DVD's. You need a DVD reader. Thus, the CD drive will not recognize DVD media and tell you no valid disc is in the drive. I recommend buying a DVD RW (reader/writer), as they are inexpensive and enable you to burn DVDs as well as read them.

Posted on Jan 01, 2009

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Posted on Jan 02, 2017

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Hi, I got a fabulous response from Corel and it fixed my same problem! Here is what they sent me. The first step did not work alone, but may have been necessary for the second step to work properly. Good luck!
=================================================

We are working on a permanent fix for this issue. Use the following workaround to allow launching of Paint Shop Pro Photo versions X1 or X2:
Delete or rename the Paint Shop Pro Photo XI database file: ImageDB.db.
Database file locations
On Windows XP: C:\Documents and Settings\<username>\Application Data\Corel On Windows Vista: C:\Users\<username>/AppData/Roaming/Corel Here are instructions to easily delete the ImageDB.db file.
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You should now be able to successfully run Paint Shop Pro Photo. *NOTE: if you receive a message that the file cannot be deleted or is in use, Restart the computer, then immediately try deleting the file. It should delete fine after a restart.
If Paint Shop Pro Photo X2 still hangs or is slow responding, try the following: Do the following to delete the Paint Shop Pro Photo X2 Database files. The program will recreate the files upon next launch. First Close Paint Shop Pro Photo X2 if is it running.
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  2. On the Windows® Explorer Tool bar, Click the Up Folder button. The Up Folder button looks like a folder with a green arrow pointing up. If you don’t see it, Click View | Go to | Up one level. (On Vista, click Organize | Layout | Menu bar. Once displayed, go to View | Go to | Up one level).
  3. Double click on the Application data folder. NOTE: The Application Data folder is a hidden folder. Make sure you have enabled viewing of Hidden files and folders to see this folder. We have included instructions* below for enabling this view.
  4. Double-click on the Corel folder.
  5. Delete all content in the Corel Folder and then close this window
  6. Try running Paint Shop Pro Photo X2 again and note how it functions.

* To enable viewing hidden files and folders do the following:
  1. Go to Tools | Folder Options.
  2. Click on View tab.
  3. In the large white area marked Advanced settings, check the "Show Hidden Files and folders" radio button.
  4. Click OK to accept this setting. You should now see the Application data folder as described above.


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