Question about Sharp BDHP20U Blu-Ray Player

2 Answers

Incompatible disc error for the 1998 movie "X-Files" recently released on Blueray.

Posted by on

  • 1 more comment 
  • hanta yo Jan 03, 2009

    X-Files will not play. Disc loads and then message comes up that says the player needs to be upgraded to play the disc.

  • Anonymous Jan 09, 2009

    J'ai x-files 1 et 2, seulement, les deux disquent ne lisent pas. Je les laisse et il a un rond qui indique le lodage, mais après, plus rien. J'ai essayer avec d'autres films blu'ray et il marche très bien. Il y a seulement les films x-files qui ne marche pas. Je suis aussi aller le changer au magasin, mais le nouveau ne marche pas.

  • mitpvo Jan 11, 2009

    I am unable to play the new X-Files movie as well as the first of the Narnia series. The message the player returns is "Incompatible Disc"



    I WAS able to update the player's firmware using a USB stick, but unforttunately this has not solved the problem.

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 13 Answers

A possible solution: after a firmware update power on the unit with no disc in and then hold the power button in for 5 seconds until you see "reset" on the unit's display. This will reset back to factory defaults maybe clearing out any quirks the update might have caused.

Posted on Apr 14, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 146 Answers

Try a different disc. It may just be defective. Try the disc in a different player and see if it reads. If it does and other discs play ok in your player it may just be a weird quirk with that one disc.

Posted on Jan 01, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My rca blueray dvd player will only play dvd not blue ray


What model player do you have? What movies are you trying to watch?

Check if there is a firmware update for your player. If your player is older and your movie is a recent release, you may not be able to watch it unless there is a firmware update. (If no updates are available, the manufacturer wants you to replace the unit.) Due to changes in copy protection and codecs, new movies can't be interpreted on an older player.

I hope this helps. Please add a comment with the model number of your blue-ray player for more support.

Cindy Wells

Mar 08, 2013 | Televison & Video

1 Answer

After loading blueray movie on a blueray disc player clicking on play mode shows prohibited


Check ur movie Rating like PG,PG 13, R,NT 17 on the Blu ray player.Check might have children lock passwords require on it?

Oct 23, 2010 | LG Televison & Video

1 Answer

My panasonic dmpbd10a blueray player wont play blueray Avatar movie


With people downloading movies illegally, companies have put blocks on DVD's, unfortunately making the DVD unplayable for some blue-ray players

http://www.njnnetwork.com/2010/04/avatar-blu-ray-wont-play-on-all-players/

May 13, 2010 | Panasonic DMP-BD10 Blu-Ray Disc Player

1 Answer

Unable to play Blueray dvd James Bond


try pressing the topmenu/title list button prior to the disc loading - my copy of quantum of solace would not load on my sharp blu ray player and this worked.

Feb 06, 2010 | Sharp AQUOS Blu-ray Disc Player

1 Answer

It freezes when playing a blueray movie. it seems


The most likely cause of your frustration with the BDP-S350 is that your player's firmware is not the most current. Most often, the firmware problem is JAVA related and will not let the menus load at all, but freezing during playback has also been reportedly fixed with the firmware upgrade.

The solution is to go to sony's website, download the firmware upgrade, burn it to a disc and then load the disc into the player to fix it.

I hope that helps.

Dec 19, 2009 | Sony BDP-S350 Blu-Ray Player

1 Answer

We have a sony bdp 300 DVD. We updated the firmware several months ago and all the movies worked fine. However, now it will play just fine during the previews but when we play the movie, there is no audio....


Hi

This certainly looks like a potential firmware issue especially if the Audio is there on the previews. There are reports also of recent firmware updates causing problems on some other Sony BDP units.

You might want to try a Blueray cleaning disk which you can purchase from any good Audio store first to ensure there is not a problem with dirt on the lens that may be causing this. Simply insert and play like a normal disk and it provides a cleansing action to the lens.

Otherwise my advice is to contact Sony directly to discuss the matter and find out if there have been any recent firmware issues.

The most recent update for your unit is firmware version 4.9 and this was released on 12th June 2009

The support phone number for Sony Blueray Players is 239-768-7547

Hope this helps. Please do rate this answer. Many Thanks.

Sep 05, 2009 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

Sharp BD-HP20U Had been working fine, until today tried number of disk both blu-ray and dvd in and during disk reading process an error msg comes up incompatible disk


I have the same problem. I started several months ago with brand new blueray disks. Now even disks that worked before, now come up as incompatible disks. I have tried contacting support thru their website and never getting a response. Not even the automated response about how blueray is always changing. No firmware upgrades since 10-29-08. I will never purchase any sharp products again. And I would advise anyone considering it, dont. What a waste of money.

Oct 06, 2008 | Televison & Video

2 Answers

Zenith DVD Player--DVB410/ZND400


I got two new disks to-day with pictures taken from 35mm slides. They will not play on my zenith znd400 dvd player. I wonder why??????

May 10, 2008 | Zenith DVB412 DVD Player

2 Answers

Error message - incompatible disc


I BUT A JVC EVERIO BURNER AND I CANT BURN MY VIDEOS FILES I insert the Disc in the Burner, it tries to recognize the disc and then comes up with , DISC ERROR CHANGE DISK

Jan 29, 2008 | JVC CU-VD10

Not finding what you are looking for?
Sharp BDHP20U Blu-Ray Player Logo

345 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sharp Televison & Video Experts

The Knight
The Knight

Level 3 Expert

69570 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Dave Naylor
Dave Naylor

Level 3 Expert

834 Answers

Are you a Sharp Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...