Question about Apple iPod touch

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The ipod touch has went white!

Hello my ipod touch has recently turned white and this did happen before but i could restore it but now i cant do anything. my ipod touch is completely disabled! it does not evan have cxolors on it!!!! i need help i payed 400$ out of my life savings!

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Hi there,
First try going through this, the 5Rs (well, 6 now!):
http://www.apple.com/uk/support/ipodtouch/troubleshooting/ipodtouch/#

But often the White Screen of Death means there is a problem in the communication between the main board and the LCD.

If your ipod is still under warranty take it to an Apple Store immediately and get it replaced. Tell them that under the Sale of Goods Act you would like a refund or replacement for the iPod as it is clearly not of merchantable quality. If they insist that you make an appointment, refuse and state that you would like a full refund now under the sale of goods act and a refusal by them to give you a refund is in breach of the act. If they still refuse tell them that you will be reporting the matter to trading standards.

If the item is out of warranty then find a cheap ipod repair specialist who may find it to be something very simple. If it's the main board on a 1st gen itouch, thats gonna be expensive. The main board on a 2nd gen or LCD on either are not so expensive.

That's about as much assstance as you will be able to get online I'm afraid.

All the best though,
Sean
PiDigital.co.uk

Posted on Jan 01, 2009

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Ipod froze


A white screen on an iPod Touch is the sign of a generic error, meaning you won't get a specific error message. Usually when this happens the white screen won't change and the iPod is frozen on that screen. Apple Support outlines a specific series of steps to take to deal with this problem, from turning the iPod Touch off to completely reinstalling the operating system if necessary.

What the White Screen Means The white screen is a sign that a software error has occurred in the iPod Touch. Unless you received an error message first, it's usually something near the root level of the iPod's operating system that caused the iPod to cease functioning normally. Rather than shut off completely, it goes to this white screen to let you know there's been an error. Unfortunately you usually lose unsaved information when this occurs. b> Resetting b> Try turning the iPod Touch off, then on again. This is the simplest way to reset your iPod Touch. If it remains stuck on the white screen, force a reset by holding down the Sleep button (top right corner) for about 10 seconds. The screen will go dark, then the Apple logo will appear. If it turns off and doesn't turn on again, the battery may be too low. b> Restore b> If a manual reset doesn't work and the screen remains stuck on a white screen, you'll need to restore the iPod to reinstall its operating system. Plug your iPod, via its charger cable, into your computer. Open iTunes and click on your iPod, then the "Restore" button on the main screen. b> Problematic Apps b> If you consistently receive a white screen while using a particular app, the app may be faulty or installed incorrectly. Try re-syncing the app to your iPod Touch and see if that solves the problem. Otherwise, you may need to delete the app to avoid the white screen problem.
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I was just using my ipod, and the screen went white... I tried the menu/center button but nothing happened.


Turn the touch off and turn it on again.

If the iPod will not turn off, try to reset it. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until either the Apple logo or battery symbol appears. If the battery symbol appears, continue to charge iPod touch until it is fully charged.

If this doesn't work, try restoring the iPod

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Went to apple store recently & had tech restore my 8GB i-pod touch restore (completely froze up and I couldnt get it to restore?). Now when I plug it into my computer (my computer and I-tunes) doesnt...


Try to restore the general settings of the ipod by going to General Settings>Reset>Reset All Settings. On The iPod. If This Doesnt Work I Would Take It Back To The Apple Store And Consult One Of The Technicians

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  1. Back up your iPod Touch's data to your computer before the restore to prevent losing data. You'll need to reinstall it after the restore process.
  2. Connect to the internet and install the latest version of iTunes from the Apple website.
  3. Make sure your iPod Touch is connected to your computer.
  4. Pick "iPod Touch" in the Source pane of the iTunes program.
  5. Click on the Summary tab.
  6. Choose "Check for Update."
  7. Select "Restore" and follow the instructions to finish restoring your iPod Touch.
  8. Complete an Advanced Restore
  9. If following the steps in the previous section did not work, follow these steps to perform an advanced restore. Turn off the power on the iPod Touch.
  10. Plug the iPod Touch into your computer.
  11. Power on the iPod Touch.
  12. Press the "Home" and "Sleep/Wake" buttons together for 5 seconds until the Apple logo appears.
  13. Release the "Sleep/Wake" button but continue holding down the "Home" button. The iPod Touch should reboot, and iTunes will notice the iPod Touch in recovery mode.
  14. Return to the above section and follow those steps to restore your iPod Touch.

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Using the Restore function for your iPod touch is part of standard troubleshooting procedure. Restoring your device will erase all data from your iPod touch, including songs, videos, contacts, photos, calendar information, and any other data. All iPod touch settings are restored to their factory condition.
Whenever you restore your iPod touch, Apple highly recommends that you perform a sync prior to restoring in order to back up any changes since your last sync. If you have movie rentals on the device, see this document before restoring.
Use the following steps to restore your iPod touch:
Make sure you have the latest version of iTunes installed and running before attempting to update. Connect your iPod touch to your computer. Select your iPod touch when it appears in iTunes under Devices. Select the Summary tab. Select the Restore option. When prompted to back up your iPod touch's settings before restoring, select the Back Up option. If have just backed up the device, it is not necessary to create another.
Select the Restore option when iTunes prompts you (As long as you've backed up your device, you should not have to worry about restoring your iPod touch).
Once the restore process has completed the iPod touch restarts and displays the Apple logo while starting up

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http://www.ziphone.org/

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