Question about Naxa Electronics MP3 & Digital Media Players

1 Answer

I NEED HELP downloading songs

When I try to download songs from a CD it says "NO LICENSE" or "FORMAT ERROR". Please help me in this matter. Thank YouAngie

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 8,596 Answers

Open Windows Media Player, click the arrow underneath the Rip tab, and select Rip Options --> Format --> Change the format to mp3. Now re-rip the songs and resync them to the mp3 player. Voila!

-Tha Mp3 Doctor

Posted on Jan 01, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cannot play says please connect to compliant software and update license information


Hi,

This issue may occur if the license for the track you are trying to play has expired on the device. If you currently subscribe to a music subscription service, connect the device and sign into the account to refresh your license to allow for playback. You may need to do this once during each billing period to listen to the subscription music you have transferred. If you are no longer a subscriber to the service where you downloaded the file from, you can delete the song from your portable player to prevent this error from occurring each time you try to play the song back.
If the issue happens with all the songs in the Player, format the Player and transfer the songs again using the Software or by dragging using the Windows Explorer.

Thanks for using FixYa.

Apr 07, 2011 | Sony Walkman NWZ-E344 Digital Media Player

1 Answer

Songs won't go on mp3 player.


Song Formats for Mp3 Players Explained, Part I
By Tha Mp3 Doctor
I have seen quite a few threads around Fixya in which the stated problem is that the Mp3 or Digital Audio Player will not load the songs; will appear to load the songs but will not actually play them in the Mp3 player once disconnected from computer; will skip the songs on the player, or show only “0:00” for file length; songs “disappear” all of a sudden (although this particular problem can be caused for many reasons not covered in this article); your store-bought/burned/ripped CD’s will not load into your Mp3 player; or get the error message “File Format Not Supported.” All of these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC, WAV, RA, etc. Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.
First things first. If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu. If you do not know how to do this, you will need to contact the manufacturer of your computer or go to www.microsoft.com. For all types of file except RA, RAX, and WMA, the “General” Tab under Properties will auto-populate. If your computer recognizes the file format, it will say something like “MPEG-3,” “Windows Media Audio” (Windows Media Player), “Real Audio” (Real Player or Real Network’s Audio), or “Advanced Audio Coding” (iTunes) or some other such designator. If your computer does not recognize the format, then you will just see a generic “Audio File,” and will have to download additional software. With WMA and some RAX files, there will also be a “License,” “Digital Rights Management,” or “Media Usage Rights” tab. I will explain these licensing tabs later, in the discussion on WMA files.
For every type of file other than WMA, the format error is pretty straightforward. You are trying to load a completely incompatible file format that is not recognized by the Mp3 player. To give you an example, there are currently no Philips GoGear Mp3 players that will load songs from the iTunes music service. The reason they will not transfer or play correctly is that the GoGear is that iTunes gives the users their songs in .AAC format. The GoGear cannot recognize .AAC format. To resolve this problem, you will have to convert the AAC song file into Mp3 format, or some other format that the GoGear recognizes (Note to the law-abiding: converting a copyright protected file into another format might be illegal. If you are concerned, I would just re-download the same song in Mp3 or another recognized file format – this will require a separate music service other than iTunes, in this example).
Please Read Part II for Critical Information...

Sep 20, 2008 | MP3 & Digital Media Players

1 Answer

MY SANSA WONT SYNC SONGS..


The songs are in the wrong format - they need to be stripped of their DRM license (illegal) or converted to mp3 format.  The best, most legal way to do this is to redownload the songs as an Mp3 file, or re-rip your CD's in Windows Media Player in Mp3 format.
these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC (iTunes), WAV, RA, etc.  In addition, every file format type is in a certain bitrate, size, etc.  By far the most common issue is that the music file contains a license or copyright (especially with WMA or AAC file formats).  Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.   If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu.
Mp3 player product documentation is not straightforward.  If a player supports only non-protected WMA files, it will merely say that it supports WMA – it will not tell which type of WMA it supports.  A player that supports DRM-protected WMA’s will usually indicate such on the box (usually with a Windows Plays For Sure logo – which is actually an ironic misnomer).  DRM stands for Digital Rights Management, and it is a type of licensing system for WMA files.  It is used extensively by mp3 player music services such as Bearshare, LeapFrog, Napster, and others.  Not all DRM licenses are created equal – there are licenses with “play rights,” burn rights,” and “transfer rights.”  Play rights mean that you can only play the song on your PC – it will play fine on your computer, but it will not play in your mp3 player even though it appears to transfer.  Burn rights mean that the song can be burned to CD.  Transfer rights mean that the song can be transferred onto an mp3 player that supports DRM-protected files.  Then, there are unlimited licenses and limited licenses.  Limited licenses only allow you to play a song for a certain length of time. You would have to pay extra to continue using the song after that trial period is over – the time length ranges from a few days to several months or longer.

-Tha Mp3 Doctor

Sep 12, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

My new mp3 pearl


The license on the songs that you are trying to download either does not permit transfer to mp3 players - or the license has expired. Use mp3 format songs only, and you will never have this problem. You can read my "Tips & Tricks" article on song formats if you really want more detailed information.

-Tha Mp3 Doctor

Aug 04, 2008 | RCA TH1101 MP3 Player

1 Answer

Transferring music to device


That error code means that the mp3 player is having a problem retrieving digital rights to the songs you have attempted to load.
The license on the songs that you are trying to download either does not permit transfer to mp3 players - or the license has expired. Use mp3 format songs only, and you will never have this problem. You can read my "Tips & Tricks" article on song formats if you really want more detailed information.
-Tha Mp3 Doctor

Jul 29, 2008 | RCA TH1101 MP3 Player

1 Answer

HOW TO DOWNLOAD SONG FROM THE COMPUTER?


Use Windows Media Player to transfer music and delete songs.
As far as downloading songs, you can sign up for a wide number of music services - each one has a different download method, and the company website will explain how to use it.

Make sure the songs are in the correct format. Make sure the songs are not AAC, WAV, streaming, or some other non-supported format
Mp3 players are more complicated than ever. This player may only accept DRM-encrypted WMA files. I would first check the songs that you have downloaded to make sure they did not have "temporary" licenses with a fixed end date. You can do this by right clicking on an individual song, clicking on properties, and selecting the "license," "digital rights mgmt" or "media usage rights" tab - the wording varies by configuration. It will give you info on the license. If the song says that it has no license, it will not work with this player. One remedy is to use mp3 converter software to convert all of those wma files to Mp3's - I don't know of any free ones, but you can certainly look for free Mp3 Converters. Another remedy on unlicensed songs is to hit the "acquire license" link in the license tab, if one exists.
-Tha Mp3 Doctor

May 24, 2008 | iLO (2 GB) MP3 Player

1 Answer

Syncing Zune


If you are getting an error, then the songs are either A) in a format the player doesn't recognize, or B) the license on the songs is not up-to-date or non-existent. Use an Mp3 converter to get the songs into a format that the zune will accept.

May 12, 2008 | Microsoft Zune JS8-00001 Digital Media...

3 Answers

Error message: "Cannot play; the license is expired"


I went to www.sony.com and was able to find the solution. If your songs were downloaded from services similar to Napster then you will have to log back into the service to refresh the licenses on the songs. If you no longer are subscribing to the service then you will need to delete the songs from your player. If you need further information you can find it on the Sony website.

Jan 18, 2008 | Sony Network Walkman NW-A3000 MP3 Player

2 Answers

Philips Gogear 1GB - File format not supported


There are a few different possibilities.

1)Your subscription to your digital music service such as Napster, etc has expired. Sorry - unless you renew your subscription, you will not be able to play these songs again.
2) Your songs have DRM-encryption on them. To check and see, right click on an individual song name in Windows Media Player, and click on "License" or "Digital Rights"; if the affected songs have DRM encryption, then get DRM-removal software.
3) Your songs do NOT have DRM-encryption on them. In this instance, follow the procedure for item#2, except click on the link in the License or digital Rights tab that says "acquire license" (make sure you are connected to the internet first).

Oct 29, 2007 | Philips GOGEAR SA6045 MP3 Player

2 Answers

My Samsung YP-T9J MP3 will not play downloaded songs


if you have a error message license error, it means song is not properly authorized to be shared. is this "downloaded song", are they on mp3 format? if they are, try using windows media player, then synch it with the mp3 player. hope this helps!

Aug 17, 2007 | Samsung Yepp YP-T9 Digital Media Player

Not finding what you are looking for?
MP3 & Digital Media Players Logo

Related Topics:

167 people viewed this question

Ask a Question

Usually answered in minutes!

Top Naxa Electronics MP3 & Digital Media Players Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Vorked Entertainment...
Vorked Entertainment...

Level 2 Expert

84 Answers

Will Mishler
Will Mishler

Level 2 Expert

302 Answers

Are you a Naxa Electronics MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...