Question about Gateway GT5468 Desktop PC

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Dvd / cd rom not recognized on my computer list

Gateway gt5468 won t recognize the cd rom drive

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  • ntyankaitis Feb 28, 2009

    My dvdrw drive does shows up on the device manager list, and there is a yellow (!) triangle on it. I click (check for solutions) and it says it is loading for a second or two and then the message goes away and nothing happens. I have tried switching DVDrw drives out as well as cables, but the same thing happens. Help!

  • Anonymous Mar 26, 2014

    Windows 7

  • Anonymous Mar 29, 2014

    I just bought a new gateway dx series but I can not get the door to open to put DVD or CD in?

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1) Go to Control Panel. Open the System Icon.
2( Click on Hardware Tab, then click on Device Manager.
3) The device manager will list all of your hardware that is on your computer.If you see a yellow? mark oryellow ! mark next to your DVD/CD rom drive,simply click on it then click Repair. It also may tell you that it is not recognozied. Follow the directions.
4) If you do not see this in your Device Manager go to Add Hardware in your Control Panel which is next to your Add/Remove Programs icon. Click on Add Hardware and it will scan for all hardware.
** This should take care of your problem.If not then somehow the actual connection in your tower has come loose. If so you must open your tower and look for a loose wire going to your DVD/CD rom drive.
*** Please let me know if this corrects your problem.Simply email me(Phil) at: philw19642002@yahoo.com

Posted on Jan 01, 2009

  • Phillip Whisenant
    Phillip Whisenant Jan 03, 2009

    Glad to hear you resolved your problem. However you really didn't have to go to Best Buy (Geek Squad) the download is optainable on the web. Thanks anyway for your thoughts of sending it to me.

    Thanks Again & God Bless,

    Phil

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Posted on Jan 02, 2017

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CD ROM won't recognize CD's/DVD's


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver You might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard If this does not fix the problem it might be a registry problem "you only need to do the following" if you cant see your disk drive in windows explorer Close all open programs Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column. Upper Filters Lower Filters Upper Filters.bak Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. Hope this helps. if this fails to fix the problem

It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it

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hello
at end of this instruction set, see link to review more questions/answers,as your issue with CD/DVD ROM will vary .


This document applies to HP and Compaq desktop computers with Windows XP, Me, and 98. Use this document to make Windows and the CD writing software recognize the CD or DVD writer drive. Start at Step 1; do not skip to other sections until Step 1 has been completed. Step 1: Does Windows detect the CD or DVD drive? Use Device Manager to determine if Windows is recognizing the drive:
  1. In Windows XP, click Start , and right-click My Computer . In Windows 98 and Me, right-click the My Computer icon on the desktop.
  2. In Windows XP, select Properties , click the Hardware tab, and then click the Device Manager button. In Windows 98 and Me, select Properties , and click the Device Manager tab.
  3. Click the plus sign (+ ) next to DVD/CD-ROM Drives (or similar) category.
  4. Do the following depending on what is listed in the DVD/CD-ROM drives category:
    • If the CD or DVD drive name is missing , the drive is not being detected by Windows. Close Device Manager and skip to the section CD or DVD drive is not recognized by Windows .
    • If a drive name is shown but is disabled (icon is marked with a red X, c00877300.gif ), the drive has been disabled. Right-click the drive name and select Enable . You may have to restart the computer to complete the enabling process. The drive should work correctly once it has been enabled. NOTE: If the drive cannot be enabled, a required service or driver that the drive needs is not functioning or has been disabled. Click the plus sign next to IDE ATA/ATAPI controllers and troubleshoot any problems found according to any error codes in Device Manager. Resetting the BIOS may also resolve this problem.
    • If a drive name is shown but contains an alert icon (an icon marked with an alert symbol, c00877301.gif ), then use the section Using Device Manager error codes to troubleshoot the problem. You may also use the next section Disc burning software does not recognize the original drive to reset the drive configuration.
    • If the CD or DVD drive is listed as normal but your disc burning software does not recognize the drive, Device Manager shows no special icons c00877302.gif . Windows is detecting the drive but the writing software does not. Leave Device Manager open and continue with the next section Disc burning software does not recognize the original drive .


here is a link that will give you several other questions and answers to CD/DVD ROM issues.

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=11843&tmp_task=solveCategory&lc=en&dlc=en&cc=ca&lang=en&product=443069

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Your problem seems the device it not detected properly or is not being assigned a drive letter. First try this, Right-click "My Computer" > "Manage" and then click on "Disk Management", you'll be able to see Cd/Dvd-Rom drive on the lists of available Disk Management snap-ins, right click on the Cd/Dvd-Rom and click "Change Drive Letter and Paths" or it could be "Assign Drive Letter and Paths", once you click it, another dialog box will open up, click "Change" and assign a drive letter from the lists (you'll see an option as a drop-down-list), click "Ok" and restart your computer. You will be able to see the Cd-Rom drive in the My Computer directory.

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Use the following link, scroll a little and click on Fix It

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Here's a link: Hope it helps
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