Question about Gateway GT5468 Desktop PC

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Dvd / cd rom not recognized on my computer list

Gateway gt5468 won t recognize the cd rom drive

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  • ntyankaitis Feb 28, 2009

    My dvdrw drive does shows up on the device manager list, and there is a yellow (!) triangle on it. I click (check for solutions) and it says it is loading for a second or two and then the message goes away and nothing happens. I have tried switching DVDrw drives out as well as cables, but the same thing happens. Help!

  • Anonymous Mar 26, 2014

    Windows 7

  • Anonymous Mar 29, 2014

    I just bought a new gateway dx series but I can not get the door to open to put DVD or CD in?

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  • 120 Answers

1) Go to Control Panel. Open the System Icon.
2( Click on Hardware Tab, then click on Device Manager.
3) The device manager will list all of your hardware that is on your computer.If you see a yellow? mark oryellow ! mark next to your DVD/CD rom drive,simply click on it then click Repair. It also may tell you that it is not recognozied. Follow the directions.
4) If you do not see this in your Device Manager go to Add Hardware in your Control Panel which is next to your Add/Remove Programs icon. Click on Add Hardware and it will scan for all hardware.
** This should take care of your problem.If not then somehow the actual connection in your tower has come loose. If so you must open your tower and look for a loose wire going to your DVD/CD rom drive.
*** Please let me know if this corrects your problem.Simply email me(Phil) at: philw19642002@yahoo.com

Posted on Jan 01, 2009

  • Phillip Whisenant
    Phillip Whisenant Jan 03, 2009

    Glad to hear you resolved your problem. However you really didn't have to go to Best Buy (Geek Squad) the download is optainable on the web. Thanks anyway for your thoughts of sending it to me.

    Thanks Again & God Bless,

    Phil

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