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Matt Martin Posted on Oct 19, 2012

Vizio E370VL Gray Screen no buttons work

Screen is gray and Vizio sign on front of tv comes on white but when trying to press any of the buttons on the remote or on the TV I cannot get a picture. Ive tried resetting the TV and everything and nothing happens. Can anyone help?!!!!!

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  • Contributor 6 Answers
  • Posted on Oct 19, 2012
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This sounds like a problem with the main board in the TV. The main board is similar to the motherboard in a computer. You will need a professional to repair/order the parts. I would strongly recommend looking into purchasing a new TV rather than have this one repaired. In most cases the repair for a main board would be within a couple hundred dollars of a new set and often will not last very long.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Feb 23, 2008

SOURCE: Vizio TV won't come on

I ran into the same problem within 14 months of ownership. Seems the expiration of my warranty conveniently coincided with the expiration of the Visio television...I am now the proud owner of a $1000 brick. A call to support ended with a repair quote of over $500! A painful lesson, but Vizio will not be seeing any more of my money...I'll spend that $500 on a QUALITY television.

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Steve Allison

  • 5569 Answers
  • Posted on Oct 25, 2008

SOURCE: Vizio VX32L No Display and Can't Power Off

Old messages and bcipollina is gonna get to read this resonse twice; sorry-
If it just fails to turn on or ignores the remote, the main power supply is probably at fault and without some technical background and a couple of test instruments, you will not be able to do the repair yourself. 
What you can do though is; unplug the set, let it stand overnight or at least several hours, remove the back panel and look for a separate board with mostly larger components on it; it will have a ferrite core transformer on it and several larger capacitors which are cylindrical and mounted vertically to the board.

 
Before touching anything inside, especially on that board, allow several hours to be safe since the larger capacitors can hold a painful voltage charge for some hours.  
 
If you see signs of overheating such as discoloration of the board material, it may not be repairable but if you can find a part number on the board, you might be able to buy the power supply and install it yourself.
If there are no signs of heat damage to the board, there may be companies offering to repair it as a subassembly instead of repairing the whole set which could be much more expensive.
If you choose to replace or have it done, the power supply still may not be at fault since most are capable of switching on and off if a downstream problem is causing an overload.

BTW, from what I have read about Vizio, I think they are close relatives to iLo which was also sold by Wal-Mart.
Quality control anyone?

Anonymous

  • 4 Answers
  • Posted on Jan 03, 2009

SOURCE: only vizio light come on then nothing. have to unplug to turn off

there a problem on power side.. chage the ic and the resistor going to ic and check also the signal diode.

Anonymous

  • 1 Answer
  • Posted on Aug 23, 2009

SOURCE: Panasonic remote and volume/channel buttons do not work

My son put a penny in the SD card slot of my Pansonic flat screen tv. I finally got the penny out but now the volume and tv controls do not work. I can change the channels through my cable box but that is it. The volume does not work on my cable remote or the flatscreen. What do you suggest I do to fix this problem?? Thanks, Josh

John W

  • 11 Answers
  • Posted on Nov 03, 2009

SOURCE: lg 42lb1dr tv cuts off no picture or sound. gray screen.

There are 4 capacitors on the power supply board that need to be replace. They are in the same area, same color, look for bulged caps.

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Vizio TV quit working, need help with repair!

If you wish to get some details; check the site linked here. Pull up older posts. Surf the site with patience.
http://electro-medical.blogspot.com/
http://electronicshelponline.blogspot.com/
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Screen went gray during program. can't turn on or off by remote but can by tv button. cable checked out fine. is there a reboot button other than disconnecting power (which I did) the vizio name lights...

Hi
It sounds to me like you have a bad main board.

But it you may be better of by buying new TV
those boards run over $300.00.
You know the prices of a new TV's !!
Good Luck
Vizio have a parts distributor- Vance Baldwin you may give them a call, or call Vizio to find out if they have anybody else.
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Could you please tell me how to reset my tv? I have a blue screen

What should I do if my TV screen turned black, blue, or gray? print.png Print try this.

Proceed with the troubleshooting steps below only if you're seeing:
  • Black, blue, or gray screen
  • "No Signal" message without the DIRECTV logo
Note: If your TV screen appears "frozen" or you're seeing wavy lines or overlapping images, try this.
Solution 1: Check that your TV is set on the right input
[img border="0" alt="Image" src="https://cdns.directv.com/cms2/global/icons/sm_cl_blu__number1_icon.png">Turn your TV and receiver off and back on.
[img border="0" alt="Image" src="https://cdns.directv.com/cms2/global/icons/sm_cl_blu__number2_icon.png">Using your DIRECTV remote control, press the TV Input button to cycle through TV inputs (Component, HDMI, etc) until you see a picture. If nothing happens when you press the button, try programming your DIRECTV remote to control your TV Input and try again.

Note: You can also try changing the TV Input using your TV remote.
[img border="0" alt="Image" src="http://www.directv.com/cms2/global/icons/sm_cl_blu__number3_icon.png">If you're still having issues, check the cable used to connect your receiver to your TV.
Still not seeing a clear picture?
Continue to Solution 2.

[img border="0" alt="Image" src="https://cdns.directv.com/cms2/support/answer_center/tech_faq_images/img_screen_off_4.jpg">
Solution 2: Reset Your Receiver
[img border="0" alt="Image" src="https://cdns.directv.com/cms2/global/icons/sm_cl_blu__number1_icon.png">On some DIRECTV receivers there is a red reset button located inside the access card door on the front panel. Press it, then wait for your receiver to reboot.

Note: If you cannot locate the red reset button or your receiver does not have one, unplug the receiver's power cord from the electrical outlet, wait 15 seconds, and plug it back in. Then press the Power button on the front panel of your receiver and wait for your receiver to reboot.
could-please-tell-me-reset-tv-blue-i0x50p0fk40mg1d0uyxi2cma-5-0.jpg could-please-tell-me-reset-tv-blue-i0x50p0fk40mg1d0uyxi2cma-5-1.gif
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Vizio e420vl screen whitish gray with black line, please help :(

mine did this I was told to pull out he plug and let it sit for about 20 minutes then plug it in. Hold the power button in for about 12 seconds to reset the television. worked good. oh keep your television away from AC s open windows. moisture can kill any electronics with just a few minutes of damp air.
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Vizio e370vl 37" LCD TV powers off by itself. It comes on, displays Vizio logo white, then turns off and goes to yellow. We tried unplugging everything for 5mins. Tried changing inputs, no RGB cable c

Fault at its main digital board. Short circuited component/s at it. Contact any service technician; or the authorized service center. If you wish to get some details; check the site linked here. Pull up older posts.
http://electronicshelponline.blogspot.com/
In most cases, the main board might have to be replaced. If so, a software [firmware] update too might be necessary.
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Vizio E370VL. When I turn on the tv the Vizio light turns white and the Vizio symbol comes on the screen for a few seconds then it turns off and the light goes back to orange. It seems like a power supply...

Generally if its not capacitors that have failed there are no visual signs of bad components, try replacing the board if your not able to troubleshoot it
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Hello, I would like my pictures to have a white background. When I take the picture on a white background the background ends up looking gray. I am taking pictures of baby clothing and I want the clothing...

Exposure meters are designed on the premise that the scene is an average, middle gray, in brightness. If you take a picture of a white dog playing in the snow, the camera will try to make the picture come out middle gray (a gray dog playing in gray snow). If you take a picture of a black cat sitting on black asphalt, the camera will try to make the picture come out middle gray (a gray cat sitting on gray ground).

If the white background is dominating the scene, the camera will reduce exposure to try to make the entire scene come out middle gray. The solution is to meter on something else. Move in close and fill the frame with the subject, press the AE-LOCK button, then move back, compose the picture, and take the shot. For full details, refer to the "Shooting with the exposure locked --- AE-LOCK" section in the manual (page 52 in my copy).

If you're taking a lot of pictures, you might want to switch to Manual mode and set the exposure accordingly.
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Have a Vizio VX37L that when it is turned the

HERE'S THE FIX: I just went through this with my Vizio VX37L. TV is stuck in RGB input. This is the fix.... TV is stuck in RGB input.
(option 1) Power on TV, and press the INPUT button repeatedly and rapidly until you can change to a different input, such as AV.
If that doesn't work, try:
(option 2) With the TV off, press and hold the INPUT button on the side of the TV for about 5 seconds. The TV should power on and the input list will appear. The TV will no longer be locked, and the INPUT button should function properly after that.

Option 2 worked for me!
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