Question about Acer Aspire 3610 Notebook

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Ram Upgrade Problem

In my Acer Aspire 3640, I just installed 1 gb Kingston DDR2 PC-4200 on top of the 512 mb that came with the system. It should be compatible ram, but it only identifies as 895 mb both in the Bios and in Windows. I tried taking the 512 out, and tried swapping the slots, Nothing has worked yet.
I've been looking to see if there's someone else with this problem, a Bios update... Anything
So far no luck.
Anyone know why this thing isn't recognizing the upgrade?

Posted by on

  • electromagnt
    electromagnt Jan 02, 2009

    But the number hasn't gone up when I had both sticks installed. It's the same even though it has 1.5 gb...

    With just the 512 installed - 447 mb
    With just the 1 gb installed - 895 mb
    With both sticks installed 1 gb in first slot - 895 mb
    With both sticks installed 512 in first slot - 895 mb


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  • Acer Master
  • 32,281 Answers

There is nothing wrong and your install is OK.
The laptop has used some of the RAM as video RAM for the video card that is part of the motherboard.
You should have noticed that with a single 512Mb RAM you would not have the full 512Mb RAM available to you, the video has grabbed 128Mb of RAM.

Posted on Jan 02, 2009

  • Chris Hingee
    Chris Hingee Jan 02, 2009

    Check the manual or specs to see if the BIOS can support more than IGb RAM, if the specs state that it can support more than 1Gb, then it appears that the 512Mb RAM module is not compatible with the 1Gb RAM module even though it runs OK on its own, (I have come across this problem before).
    Try using RAM from the same manufacturer.

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