MyBook 250 GB stopped showing on my MAc G4 which I use for recording music. I took it upstairs and it failed to appear on the desktop of the family iMac. It had been working recently. It powers up, you can feel the drive whirring away and I have restarted the computers and turned the HD on and off.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If you've tried removing the disk-drive from the casing, and attaching it as a "slave" drive in some desktop computer, and you still have the problem, then you have a _BIG_ problem. Search online for a professional (and not inexpensive!) "Data Recovery Service". They should be able to disassemble and repair your disk-drive, just long-enough to extract all your precious files, and copy the files to DVD-recordable media or to a brand-new disk-drive.
try restarting your computer with the mybook plugged into it. also, leave it plugged in for a while and check back to see if it shows up on the desktop. I had a similar problem with my hard drive too, and this seemed to work.
If it is possible could you try it on another machine either another mac or a windows based pc.
If it is recognised on a windows pc (you wont be able to access any data though), you can, within reason assume that the mac is at fault somewhere.
Unfortunatley I dont know much about Mac's, but is there some kind of device manager that shows what hardware is installed? It could be worth checking to see if there are any errors on the HDD side of it, try deleting any references to the MyBook if there is any, then plugging it back in.
I hate to say it, but I can't help you much more than that.
You could always return it to WD under the warranty system if you cannot access it on a Mac or PC.
check hdd out on another mac ibook g4 or any mac then if it does same then you know I's the hdd not your mac but if hdd is accepted then you have big conflicts on your mac it will need reinstalling
then retest hdd if loads ok then all is fine