Question about Digital Cameras

8 Answers

I have a Lumix DMC-TZ3 and when I try to use zoom it shuts the camera down. Help!

Posted by on

  • linda_schaef Jan 05, 2009

    I have a Lumix DMC-TZ3 and when I try to use zoom it shuts the camera down. Help! Resetting does not work and cannot find firmware to download.

  • linda_schaef Jan 15, 2009

    Why would a battery problem cause it to shut down only when using the zoom?

×

8 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 120 Answers

Maybe there's a small problem with the battery (it can't accept overload - or what it feels like) and it can be fixed by replacing it with a new separately sold battery. Also, all the batteries (in phones, to cameras, music players and also in laptop computers) go dead after some use and it has to be replaced.

Also, it can be a problem with the buttons. There is a problem with the inside of the camera. See if the zoom button is near to the power button and it can be fixed by a locally available authorised doctor.

It can even be a software problem. Try going to the camera's website and download the latest firmware available. If it is a new model, the company may have detected a problem with the software installed in it and may have called for a firmware return. You can download the correct software and install it in the camera.

Also, lastly, if nothing works, you can see if you still have the camera covered by a warranty. You can get it replaced free of cost if it is a manufacturing defect and you haven't done anything to it.

Also remember to never shake, drop or harshly handle the camera. Never check it in with your luggage in a plane.

Posted on Jan 05, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 6,966 Answers

Hi and welcome to FixYa,

Offhand, lets try the basic, battery. Not only ensure fresh, fully charge batteries but clean/scrape the battery contacts. Corrosion may have developed and thus can cause low battery input to the camera circuitry. In some instances, it may even be necessary to bend/stretch these contact pins/points to provide more pressure to the batteries themselves.

I am also inclined to suspect sand, dirt or dust has entered the lens mechanism and partially block lens movement at some point. Being an intricate mechanical problem, the correct procedure would be to seek the services of qualified professionals. However, a possible workaround would be to jar the camera lens into full action by thumping the camera base against the pal of one's hand or even an open book. This of course is not a sound technical solution and may even worsen the condition.

Good luck and Thank you for using FixYa.

Posted on Jan 05, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 679 Answers

You need to clean dust particles from the leans area. Because some time dust particles cause leans to jam and the camera does not power on.

Thanks for using FixYa.

Posted on Jan 05, 2009

  • rockfixya
    rockfixya Jan 12, 2009

    did you try after cleaning your camera.


×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 10,594 Answers

Lens mechanism has problem and camera needs lens assembly replacement. If you feel easy to apart camera then buy lens from Panasonic Parts and replace it yourself or get help of tech person nearby.

Posted on Jan 05, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Digital Cameras Master
  • 19,396 Answers

First buy new alkaline batteries and test them, if you put defective batteries on both cameras , that is a possible reason.

Regarding the firmware, this will be quite weird.

The more likely is a short or a fault inside the camera , when the camera starts up, detects the problem and shut down. this problems are often originated on circuit board, or because of a short to chassy, faulty switch shorting etc.
Also still possible a lens error , but in that case you usually get error message.

A last possibility is that cameras had been exposed to same conditions , and this had damaged both of them.

For example if both camera had been exposed to wet weather, they may have developed oxide formation roughly at the same time, this caused the short and fried both camera.

In any case this is an hardware fault, and the cameras must be taken apart to fix them, even if you do not have to replace the main board.

Call the factory service, ringing the number listed on the owner manual.

An alternative solution is finding a local repairman and ask a quote for the repair.

Posted on Jan 05, 2009

  • Level 1:

    An expert who has achieved level 1.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Contributor
  • 1,199 Answers

First check batterys! (the moter that works the lens takes up alot of power! also the lens may be stuck to the sides of the housing (and the shut-off is a kind of safety feature) Clean sides of housing of lens! make sure it has not been bent! also try resetting the camera!
Good luck!

Posted on Jan 01, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 163 Answers

There is some problem with battery power so, try a new battery

Posted on Jan 01, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Digital Cameras Master
  • 6,487 Answers

Try first to do a reset and if still have the same problem this can be a firmware problem of the camera and updating it will fix that concern...

Posted on Jan 01, 2009

  • Mark Gil
    Mark Gil Jan 06, 2009

    Try cleaning the unit because this can also be cause by some dirt that got inside it and and by the way if its still under warranty i suggest you take it to a service center and they can have it fix for free...

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Tz3 locked-up. everything seemed as if it shut


The shutter is locked (temporarily); probably because a picture was taken of absolute darkness ... the camera is trying to save the image.

Remove the batteries...

Sep 08, 2009 | Panasonic Lumix DMC-TZ3 Digital Camera

1 Answer

Panasonic DMC-TZ3 goes right to 10X zoom


There is a solution to this problem discussed here http://www.fixya.com/support/t159240-buttons_stopped_working

Aug 07, 2009 | Panasonic Lumix DMC-TZ3 Digital Camera

1 Answer

Panasonic Lumix lens does not open all the way


Lumix len goes in and out then I'm told to shut off

Jun 17, 2009 | Panasonic Lumix DMC-TZ3 Digital Camera

1 Answer

User Guide for Lumix TZ3 Digital Camers


Here is the manual for your Lumix TZ3 camera:
Panasonic Lumix DMC-TZ3 Owners Manual
(Straight from Panasonic)

Nov 17, 2008 | Panasonic Lumix DMC-TZ3 Digital Camera

2 Answers

Lumix DMC_TZ15


You try to format ur memory card....

Dec 07, 2008 | Panasonic Lumix DMC-TZ3 Digital Camera

1 Answer

Panasonic Lumix DCM-LC43


Sell it to a repairman on ebay and buy a good used, refurb or new replacement. I would ugrade to at least the wide angle 6Meg TZ3. The TZ5 is the newest TZ line.

Great cameras. I have the TZ3 and have never looked back.

May 26, 2008 | Panasonic Lumix DMC-TZ1 Digital Camera

Not finding what you are looking for?
Digital Cameras Logo

Related Topics:

18 people viewed this question

Ask a Question

Usually answered in minutes!

Top Digital Cameras Experts

kakima

Level 3 Expert

96467 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Steve

Level 3 Expert

3287 Answers

Are you a Digital Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...