Question about HP Pavilion a420n PC Desktop

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HP Pavilion a420n

When I boot up my HP Pavilion a420n all I get is my screensaver... no icons or start menu. I have seen tips for similar problems telling people to start from safe mode with networking due to spyware, but when I have started in safe mode with networking, it only gives me a black screen with safe mode written in each corner and "microsoft (R) Windows XP (R) (Build 2600 .xpsp_gdr.080814-1233: Service Pack 2) written at the top of the center of the screen. I am trying to figure out how to get my icons and start menu back. Any suggestions?

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When you do go to the black screen with safe mode written in each corner, can you type anything?, if so, type the following: "start explorer"
See if that helps.

Posted on Jan 01, 2009

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You almost certainly have a virus. If you can't even get into safe mode the easiest way to fix it is remove the hard drive and back up any files on it with a different computer, then re-install Windows on the original drive.

You can try booting from your Windows XP installation disk and using the recovery console there to repair your installation. That's not too hard and I would say works 30% of the time.

Posted on Jan 01, 2009

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Posted on Jan 02, 2017

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