Question about Lexmark Office Equipment & Supplies

1 Answer

Can t scan

I have a Lexmark 5400 series. Recently it won t 'DOWNLOAD APPLICATION LIST' so I can use the scanner. The message I get is 'cannot retrieve application list.Thank you for any help...

Posted by on

  • peode Jan 01, 2009

    I tried the solution and still get the same thing. Any more suggestions, thanks.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,692 Answers

Reinstall it(the software and driver) with the updated stuff.

http://www.lexmark.com/lexmark/sequentialem/home/0,6959,204816596_652569478_0_en,00.html

Posted on Jan 01, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Lexmark 5400 series won't scan. Get message "cannot retrieve application list. I use a Mac


The first thing I would do is remove the program from your computer, then download the latest drivers from lexmark: visit
http://support.lexmark.com/index?locale=en&page=product&productCode=LEXMARK_X5470&segment=SUPPORT&userlocale=EN_US&frompage=null#1
choose your version of OS ( OS 10 X, 10.3, etc) and download the file.
Before you install the software in your computer, I would disconnect the printer's USB cable, and wait for the installation program to prompt you to connect it.
I believe that will take care of your problem.

Aug 03, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Lexmark Scanner - "cannot retrieve application list" Won't Scan - HELP please!


delete the norton internet security as its blocking the scanner files of your printer software .or try reloading the printer drivers again but if reloading the printer drivers does not helps then removing the norton software is compulsary as the files of printer are getting blocked so scanner is not working.

Mar 07, 2009 | Lexmark X3350 All-In-One InkJet Printer

3 Answers

Lexmark Scanner - "cannot retrieve application list" Won't Scan - HELP please!


Microsoft Paint ----> 'File' ------> 'From scanner or camera' (when in scan mode on printer). Just tried this and it really works.

Oct 19, 2008 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Device monitor application problem


Make sure that the Lexmark Imaging Studio program is running. This was installed when you set up your printer.
If you see the multi-colored icon in your task bar for Lexmark Imaging Studio then try pressing the scan mode button twice. You should be able to scan then.

Sep 28, 2008 | Lexmark X3550 All-In-One Printer

1 Answer

Lexmark 5400 series


hmmm..what are you using for the scanner function?

http://tinyurl.com/6qcpgy

Aug 17, 2008 | Lexmark X5470 All-In-One InkJet Printer

22 Answers

Lexmark Scanner - "cannot retrieve application list" Won't Scan - HELP please!


Microsoft Paint ----> 'File' -----> 'From scanner or camera' (while the Lexmark is in scan mode). Just tried it and it really works.

Apr 24, 2008 | Lexmark X5470 All-In-One InkJet Printer

3 Answers

Lexmark 5400 series


Problem: Lexmark cannot retrieve applications list

I have the Lexmark X3550 with the WiFi option board installed (makes it same as the model X4550) and get the “cannot retrieve applications list” message on one of the five computers connected to my router (Linlsys WRT54G V8) and using wireless printing and scanning. Just like everyone else with a similar Lexmark WiFi printer/scanner, I can print wireless, but cannot get the wireless scanner to work on one of my PCs.

The fix, in my case, was to change the Lexmark network name as follows.

1. Launch Lexmark Imaging Studio.
2. Right-Click on “View or change network settings”.
3. Enter a new network name in the first box shown. (This box contained the correct network name for my PC, but another name was needed to make the scanner work. I simply added “-lex” at the end of the current network name.)
4. Right-Click OK. You should return to the Imaging Studio screen.
5. Close the Lexmark Imaging Studio window. (The tray icon should remain at the screen lower right.)
6. On the printer, press the Scan Mode button.
7. On the printer’s display screen, select the Computer Name that you entered for the new network name. Just use the arrow buttons until the exact name is shown.
8. Press the Check button. The display screen should show “Downloading Applications List”. Within about 10 seconds the message should change to “ *Scan to Computer ”. Wireless scanning should now work.
9.. Press the Start Color or Start Black button. “Requesting Scan” will be shown. After a few seconds scanning will start. The process is a bit slow.
10. After a while you may see an empty small Lexmark window onscreen. Later, the Lexmark Imaging Studio will appear onscreen, then change to show many options and features. An image of the scanned item will appear in a Lexmark window. Save and/or edit the image. Another scan can be done by pressing the printer’s Check button again. Be sure the correct computer name is shown on the printer’s display.

That’s it. A new computer name was the solution. Your PC and printer may require a restart (power off) after changing the “computer name”.

Regards, Fbyrd

Mar 12, 2008 | HP PSC 2210 All-In-One InkJet Printer

4 Answers

Lexmark X5470 scanner problem


i had the same problem but if you open the Lexmark All-In-One center (can be found in start --> all programs --> lexmark 5400 series --> all-in-one center) and select scan (it will work)

if you dont have the program installed find your installation disk and when u re-install it, it should come up again

SH33P

Feb 10, 2008 | Lexmark X5470 All-In-One InkJet Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

647 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Roopesh S
Roopesh S

Level 2 Expert

228 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18333 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...