Question about HP Officejet 4315 All-in-One Printer

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Printer won't power up

I installed an hp 4315 all-in-one. It tested the fax without problems. It printed the test page without error. Then it went off and never came back on. I tried switching it to another power source--no luck. I rebooted computer--no luck. I'm packing it up and going back to the store.

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Re: printer won't power up

Yup that's the thing to do eventually. Is this a model with built in power supply or does it have a 'PowerBrick' to plug into? Fool around with this area some before finally sending it back- connections firmly in place etc.

Posted on May 08, 2007

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How to print a test page on hp deskjet D1341. I just installed a new cartridge and can't get back to the page that tells me to print test page

Click on Start - printersand faxes - right click on your printer - click Properties and then click Print test page.

May 18, 2012 | HP Deskjet D1341 InkJet Printer

1 Answer

My hpf44880 printer prints out blank sheets of paper what do I need to do to get it to print with ink on the paper?

please follow these steps:
1.please print a test page from printer(hold down power and cancel(red X)buttons for 3 seconds together and release both of will print a test page
2.if it is blank :please take out the cartridges.
clean the metallic contacts with lint free cloth
clean the ink cartridge slots with a cutip
disconnect usb cable
unplug the power cable from the back keeping cartridges out
hold down power key for 30 seconds
reconnect power cable
reinstall the cartridges
3.print a test page again from printer if printer is quiet
4.if the test page is still blank..u need another set of cartridges
5.if test page isn't blank and u print blank pages from computer,do the following:
6.if printer s/w is already installed..please go to devices and printers(printers and faxes in win xp)
7.please click on add a printer driver manufacturer as HP,and driver as deskjet 990c(this is the generic driver for all HP printers)
9.follow the onscreen instructions,and finish installation
10.try printing with this driver

Jan 24, 2011 | HP F4480 All-In-One Printer

1 Answer

My Officejet 4315 All-in-One is printing very very slow How do I fix this problem? I have restarted it and unplugged then replugged it and have restarted the computer and it still prints really really...

The very first thing you need to do determine whether the issue is in the Hardware or in the Software for that on the printer .
1. Load plain paper in the tray.
2. Press the Setup button
3. Press 2 to select Print Report
4. Press 4 to select Self-Test Report . The self-test page prints.
Measure the time (in seconds) it takes for the test page to prints.If the test page prints in less than 60 seconds , this is normal print speed and you do not need to troubleshoot.If the test page prints in more than 60 seconds , go to the next step.
Important ;
Some products print faster than others. If the test page exceeds 60 seconds, and other documents you print typically take as long, the print speed is normal. Troubleshoot this issue only if your product is designed to print faster than about 60 seconds a page or if printing is slower than usual.
Check the power supply. to check the power supply you need to follow these steps.
1. Turn the product so that you can access the rear side.
2. Unplug the power cord from the back of the product.
3. Remove any devices between the product and the power outlet, such as surge suppressors or power strips.
4. Plug the power cord directly into a wall outlet.
5. Print and time a self-test again.
If the test page prints in 30 seconds or less , the problem relates to the power supply. Replace devices between the product and the power outlet, or leave the product connected directly to the wall outlet. If the test page takes significantly longer than 30 seconds to print, continue to the next solution.
Incompatible cartridges can cause the slow printing problem.
Which cartridges you use depends on your country or region. To check the cartridge compatibility you can go to this site (for hp printers) and check The number on the cartridge label must match the numbers listed on HP SureSupply.
1. Press the Power button and turn off the printer.
2. unplug the power cord. Disconnect the data cable(USB,Ethernet depending upon the the product set up). wait for 30 secs. reconnect all the cable and than try to print a test page.
if these steps resolves the issue than you dont need to continue troubleshooting or if the issue persist than Replace the Power supply for your product.

Jul 06, 2010 | HP Officejet 4315 All-in-One Printer

2 Answers

I changed the printer cartridges in a hp officejet 4315 and now it won't print-flashing error meesage "Cartridge Error:refer to device documentation to trouble shoot" What do I do? i

Good Day Sir, hope this will help you.
print cartridge troubleshooting for hp officejet 4315 :

1. Remove the black print cartridge from the slot on the right. Do not touch the ink nozzles or the copper-colored contacts. check for possible damage to the copper-colored contacts or ink nozzles.
2. Reinsert the print cartridge by sliding it forward into the slot. Then push the print cartridge forward until it clicks into the socket.
3. Repeat steps 1 and 2 for the tri-color print cartridge on the left side.
4. If the problem persists, print a self-test report to determine if there is a problem with the print cartridges.
5. If the self test report shows a problem, clean the print cartridges.
6. If the problem persists, clean the copper-colored contacts of the print cartridges.
7. If you are still experiencing problems with printing, determine which print cartridge is experiencing the problem and replace it.

have a nice day.


Jun 22, 2010 | HP Officejet 4315 All-in-One Printer

1 Answer

My hp color laserjet cp2025 has the pcl xl error subsystem: Kernel error: Illelgaloperatorsequence operator beginpage position: 14 What can I do to fix this?

A Hewlett-Packard LaserJet printing language, PCL 6 is optimized for printing from graphical user interfaces (GUIs) like Microsoft Windows.

The Enhanced PCL XL, or PCL 6, driver that is included with the HP LaserJet printers provides enhanced WYSIWYG and enhanced performance with application support over the Standard (PCL5e) driver. PCL XL is a new page description language by HP, that is part of PCL 6 and is closer to GDI, which many applications use. Less translation takes place by the driver, which means increased WYSIWYG capabilities, and better performance with applications that support escapes implemented by the Enhanced driver.

While printing using the PCL 6 driver it is possible to encounter a PCL XL error. This error will print out at the LaserJet device, and will look like something similar to the following:
PCL XL error

Subsystem: KERNEL
Error: IllegalOperatorSequence
Operator: EndSession
Position: 15

These type of errors can be PCL interpreter errors, firmware related, tied to communication, driver, driver dependency, and application specific. Additional troubleshooting will be required to further isolate to root cause.


I. Verify printer functionality

To verify printer functionality, perform the following:
1.Power the printer Off.
2.Disconnect the parallel, USB, or network cable.
3.Power the printer On.
4.Once the printer display reports Ready, verify device functionality by printing a Configuration Page from the device.
Note: should the internal printer test not print as expected, and/or a PCL XL error occur, you have then isolated the issue to the printer device, and any network connectivity or driver / application troubleshooting can be ruled out.

II. Verify communication w/ the device

To verify communication with the device, perform the following:
1.Power the printer Off
2.Reconnect any communication device cable previously removed
3.Power the printer On
4.Once the printer display reports Ready, perform the following:
a.From the client machine or print server that had previously encountered the PCL XL error open the Printers and Faxes folder.
b.Right click the PCL 6 driver in question and select Properties.
c.From the General Tab select Print Test Page
d.Verify the driver test page successfully printed
Should the test page successfully print, continue with the next troubleshooting section entitled Isolate user, application and/or file.
Should the PCL XL error manifest itself as a result of the driver test page, perform the following:

1.At the print server, or client machine, open the Printers and Faxes folder

2.Click on Add Printer

3.Go through the Window’s driver install process installing the appropriate PCL 6 driver for the device in question, with the following characteristics: printing directly to the device (IP_Address, USB, Parallel, etc), creating a new print queue, selecting to Replace Existing Driver.
4.If the issue persists see section entitled: Microsoft Unidrv driver dependencies.
Note: If using an HP LaserJet PCL 6 device specific driver (discrete), try installing the latest HP Universal Print Driver PCL 6. Available at the website under support & drivers. Select product cb534a and also select your operating system, download a universal print driver Post Script would be the best selection.

You can also adjust a few settings under printing preferences:
under the advanced tab:
Raster compression:
Set it to max

III. Isolate user, application and/or file

If in fact the printers internal test pages and driver test page have printed successfully, further fault isolation must be performed to correlate the PCL XL error with a specific user, application, and or file. This information is most often easily gathered by speaking with the customer, investigating which user is printing when the PCL XL error manifests itself. Once the user is identified, the application the client was printing from can be isolated, and quite possibly the application file itself.

If an application file consistently causes a PCL XL error when sent to the device, it could be a problem only with the file.

IV. Microsoft Unidrv driver dependencies

The issue was identified to be related to Microsoft unicore files: unidrv.dll, unires.dll, and unidrvui.dll, that were not compatible with the available PCL 6 drivers at that time. Microsoft has developed a hotfix to address the symptomatic PCL XL errors – the Microsoft Hotfix can be reviewed here:
Microsoft Windows 2003 and XP:
Microsoft Windows 2008 and Vista:
Microsoft Windows 2000: NA
HP LaserJet – PCL XL Error

If anything else let me know,


May 27, 2010 | HP Laserjet Cp2025n Printer

1 Answer

I have a HP 4315 officejet all in one and it prints fine...but when i try to fax a page it fails every time...why?

Good Day Sir, I have a solution to your problem, hope this will help you.

"HP 4315 officejet fax failed"
  • Turn off the machine by using the ON button and then unplug the power cord from the back of the machine. After a few seconds, plug the power cord back in and turn the power on.
  • Try to send or receive a test fax.
  • If you are running the test from the Fax Setup Wizard (windows) or Fax Setup Utility(Mac), Make sure the Machine is not busy completing another task, such as receiving a fax or making a copy. Check the display for a message indicating that the machine is busy.If it is busy, wait until it is finished and in the idle state.
  • Make sure you use the phone cord that came with the machine. If you do not use the supplied phone cord to connect from the telephone wall jack to the HP All-in-One, YOU MIGHT NOT BE ABLE TO SEND OR RECEIVE faxes. then after you plug run the test again.
  • If you are using a PHONE SPLITTER, this can cause faxing problems. connect the machine directly to the telephone wall jack.
run the test again to make sure it passes and the machine is ready for faxing.

Goodluck and God bless.

May 22, 2010 | HP Officejet 4315 All-in-One Printer

2 Answers

HP Officejet 4315 All-in-One went offline

Hi there,
  • Unplug the printer cable from the computer.
  • Unistall the printer drivers from Device manager and also unistall the all the printer appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the printer.
  • then you can connect the printer and and try to Print the test page.
Hope this help. Please Rate My Response! Thanks! 

Mar 31, 2009 | HP Officejet 4315 All-in-One Printer

1 Answer


After sitting in power save mode for a long period of time the printer might not function properly. This happens when the printer is plugged into a surge protector. Unplug from the surge protector and plug directly into the wall power socket.

Step 1:

Please try to print Self test Print from the Printer (without PC ie. remove the USB cable from the PC)

Step 2:
If the Self test Print is Ok, try to connect your printer to PC
and Print Test Page
Go to Start >> Printers and Faxes >> Select your Printer F380
then Right click Properties and Click on "Print Test Page"
If this prints Ok then all the connections you have made are correct
In case, it does not print then please check your USB cable try to change it

Step 3:
You can uninstall your Driver
and install the new driver, to download the driver for F380 All in One Printer Please click the below link
Choose appropriate Operating System
HP F380 All in One Printer Driver

I hope this will resolve your problem
all the best

Jan 05, 2009 | HP DeskJet F380 All-In-One Printer

10 Answers

My printer keeps printing the test page every time it's switched on

0.gif Re: HP PSC 1513 all in one by Bert t.gif (9/25/07 1:07 PM) reply + / -

0.gif Re: Re: HP PSC 1513 all in one test page always pr by Anonymous (12/12/07 6:14 AM) reply + / - Subject : How to disable the test page that always prints when you switch on the HP PSC 1513 all-in-one printer.

Take the test page ( also called : alighnment page ) that always prints when you switch on the printer and place it face down in the scanner.

Then press the scan button on the printer itself.
(this is the button at the bottom of all the buttons on the printer/scanner.)

Make sure that the printer scans the test page.
( sometimes you press the butoon and it doesn't scan )
( it makes a scanning noise when scanning succesfully )

Then it will stop printing the test page ( alignment page ) ever again.

This is a really stupid product feature on HP's part to waste ink and force people to buy more cartriges.

Nov 29, 2007 | Printers & Copiers

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