Question about Timex Expedition® Outdoor Casual Crown Set Combo 48271 Wrist Watch

1 Answer

Hour hand incorrectly positioned

I have owned the timex Expedition outdoor casual watch for about 2 years. I have not had to change the battery. For no good reason, the hour hand is in the wrong position. For example, When it is 1:00 the big hand is on the 12 and the little hand is midway between the 1 and 2. My watch has not incurred any significant trauma. I was wondering why this occurred, what it would take to fix it, and if the fix would affect the 100m water resistance. Also, by the way, if I do need to change the battery, will my 100m water resistance no longer be good. Is there a phone number where I can talk to a Timex customer service person? Thanks for any help you can give me with this peculiar problem. Jim

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  • Jim Vahey May 08, 2007

    Thanks for the rapid reply. Are you sure that I can't take it apart by myself? I've taken a lot of watches out of their cases before. Of course I would have the problem of needing to get a new gasket.



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Hi Jim the hour hand is easy to be fixed but by pro qualified , it is a matter of little drift to back words so don't worry for the 100 Mwater resist if the person opened the back cover of the watch then he have to replace the rubber belt at the border of the cover case and then evry thing for the water resist will be good regards , and plz don't forget to rate , remember i am here for help thx

Posted on May 08, 2007


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This happens in all watches over time, as even quartz watches must technically be serviced every 3-5 years. 90% of manufacturers quote this as the standard service rate for quartz and mechanical watches.

If this watch has sentimental value, and you will want to contact a local Certified Master Horologist or Certified Quartz Technician about replacing the movement. Replacing Timex movements is generally more expensive than purchasing a new watch.

If the watch is still in warranty, you may consider contacting Timex about replacing the watch free of charge at:

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