I have owned the timex Expedition outdoor casual watch for about 2 years. I have not had to change the battery. For no good reason, the hour hand is in the wrong position. For example, When it is 1:00 the big hand is on the 12 and the little hand is midway between the 1 and 2. My watch has not incurred any significant trauma. I was wondering why this occurred, what it would take to fix it, and if the fix would affect the 100m water resistance. Also, by the way, if I do need to change the battery, will my 100m water resistance no longer be good. Is there a phone number where I can talk to a Timex customer service person?
Thanks for any help you can give me with this peculiar problem.
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Re: hour hand incorrectly positioned
the hour hand is easy to be fixed but by pro qualified , it is a matter of little drift to back words so don't worry
for the 100 Mwater resist if the person opened the back cover of the watch then he have to replace the rubber belt at the border of the cover case
and then evry thing for the water resist will be good
regards , and plz don't forget to rate ,
remember i am here for help
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from the time mode of the digital, just press the mode button until it reaches the alarm mode or sometimes it shows "12:00" then press and hold the lower left button to set, the digits blinks then the upper right button is to adjust, the lowerleft button is to choose what are you going to change. press the set button when your done. i hope i had been helped you.
from the time mode, press the mode button/lower left button until it reaches the alarm, then press and hold the lower right button which is the "set" button, until the seconds blinks, use again the mode button to choose what are you going to change, (note: the digits that are blinking is changeable using the upper right button) if your done, just press the "set" button/lower right button once.
i hope i had been helped you.
If you have the crown in the first click position (date set position) the date set wheel is most likely damaged. Otherwise, if it does not change in 24 hours, it is the date wheel itself that is damaged.
This happens in all watches over time, as even quartz watches must technically be serviced every 3-5 years. 90% of manufacturers quote this as the standard service rate for quartz and mechanical watches.
If this watch has sentimental value, and you will want to contact a local Certified Master Horologist or Certified Quartz Technician about replacing the movement. Replacing Timex movements is generally more expensive than purchasing a new watch.
If the watch is still in warranty, you may consider contacting Timex about replacing the watch free of charge at: email@example.com
HERE IS STEPS FOR SETTING OF YOUR WATCH... STEP3 EXPLAINS THE SETTING OF DAY,DATE.....
Push in the lower right button until you see the seconds flash. Press the upper right button to run the seconds display down to zero. Push the bottom left button to get into the mode to set the hours. Press the top right button to scroll through the numbers. Watch that you choose a.m. or p.m. correctly.
Press the bottom left button to get into the mode to set the minutes. Again, push the top right button to scroll through the numbers until you reach the correct time.
Repeat the process from Step 2 four times to set the month, date and day of the week and to change to military time if you wish. Push the bottom right button to save your settings. You'll notice the colon between the numbers will start to flash.
Your watch's hour hand is a bit loose or hour wheel skipped a few teeth and now is not in correct engagement. To solve this you need to visit your nearest watch repair shop and ask for help as you don't have knowledge and specific tools to carry out repairs. Any attempts to solve this without special tools and knowledge will definetely damage your watch.
Pushing all the buttons at the same time you resets the digital functions. You'll have to reset the time and date, but it will all work again. I don't know why the watch freezes up, but pushing all the buttons at least resets it.
I like my watch and this quirk is an annoyance, but it's livable after finding this solution.