- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
OK first try and disconnect from the power for at least 10 minutes. Then when she is restarted hit the escape key and see what it "boots up to. Make sure it boots "optical"(CD etc), and then Hard drive. and then again restart. This time keep hitting F9 or whatever the emergency start is and that will take you to safe mode. If it does not then you may have either a dodgy hard drive or a corrupted windows.
In either case get you master disc out (oh dear you have not got one, then scrounge one of the same genre Vista etc) from a friend and see what happens when you try to boot from the disc.
I am guessing that you have serious problems though, eg us hard drive and or corrupt hard drive that effectively means getting a new hard drive and a new copy of windows which probably is not worth it.
Me, I would get a motherboard bundle, a new hard drive and new windows from someone like Novotech and redo.
Moral, never ever get a machine from a source, if you do a limited build yourself you can always get it going again with limited parts.
Sorry I cannot be more helpful.
The good news is that your laptop powers on and you have a display. The bad news is that you laptop is trying to boot up from an OS (operating system software) like XP, Vista, or Win 7. Ether your software is corrupted or you have a problem with the hard drive or hard drive controller. Press and hold the <Fn> key while powering the system on. This will run the Dell Diagnostics. Another more intense diagnostic program is located on a Dell CD that you should have received with your laptop. Look for one that has "Diagnostics and utilities" listed under the "Contents". You will have to boot from that CD disk. To do this, power on your laptop and tap the <F12> key to bring you to the "One time boot menu". Insert the CD and then select CD/DVD drive and hit <Enter> key. Select the "Run the 32 Bit Dell Diagnostics". If diagnostics pass then your software is corrupted and needs to be reinstalled.
can you tell me more about this situation, i build and troubleshoot computers all the time but this question needs more detail. you say laptop dark screen blinking cursor, the only thing i can get out of that is one thing. while booting up hit the f2 or delete key several times till you get into the bios, then find the tab that says default settings hit save and exit and reboot it, but more information would really help me to help you,
Hi, without these boot cd´s it is not easy to recover from this state. These are necessary. If you need to access your disk badly, you can use a linux live cd, boot it up store on a usb key. Sorry to disapoint, but the recovery cd is necessary ( or a windows installation cd ).