- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The good news is that your laptop powers on and you have a display. The bad news is that you laptop is trying to boot up from an OS (operating system software) like XP, Vista, or Win 7. Ether your software is corrupted or you have a problem with the hard drive or hard drive controller. Press and hold the <Fn> key while powering the system on. This will run the Dell Diagnostics. Another more intense diagnostic program is located on a Dell CD that you should have received with your laptop. Look for one that has "Diagnostics and utilities" listed under the "Contents". You will have to boot from that CD disk. To do this, power on your laptop and tap the <F12> key to bring you to the "One time boot menu". Insert the CD and then select CD/DVD drive and hit <Enter> key. Select the "Run the 32 Bit Dell Diagnostics". If diagnostics pass then your software is corrupted and needs to be reinstalled.
can you tell me more about this situation, i build and troubleshoot computers all the time but this question needs more detail. you say laptop dark screen blinking cursor, the only thing i can get out of that is one thing. while booting up hit the f2 or delete key several times till you get into the bios, then find the tab that says default settings hit save and exit and reboot it, but more information would really help me to help you,
Try this, before it boots up and just after in posts press F8, it should bring up a page where you can choose your boot option, choose "Safe Mode", if the computer does boot to safe mode there are a few steps you can do to remedy this.
First goto my computer, c:drive/windows and scroll down to a folder called prefetch open the folder, highlight everything in that folder by left clicking once on one of the icons and holding control(ctrl) then pressing A once everything is highlighted hold down the shift key and press delete, everything should now be gone, exit out of all the windows do a disk clean up, my computer right click on c:drive (your main drive) and click on disk cleanup tick all boxes and then click ok to start deleting the temp files. once finished reboot mechines and leave it to boot up. if you still are having problems or it wont boot up into safe mode post back. cheers.
Hi, without these boot cd´s it is not easy to recover from this state. These are necessary. If you need to access your disk badly, you can use a linux live cd, boot it up store on a usb key. Sorry to disapoint, but the recovery cd is necessary ( or a windows installation cd ).
Does your laptop come with a recovery disc? If so, insert the disc, turn off pc, boot it up from the cd and do a start up repair. Your OS start up is got corrupted. Don't worry, start up repair won't delete your data, it will only re install the OS start sequence.
Hope this helps.