Question about Whirlpool 18.2 cu. ft. Top Freezer Refrigerator ET18PKXG

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Auto defrost not working correctly

Ice builds up in freezing compartment. It looks like the defrost drain freezes over, then ice eventually builds up in vent holes between freezer and the fridge. The fridge is relatively new (5 years). I've blown the defrost drain line clear (nothing came out) and had a fridge repair guy come out, who did exactly the same thing but this did not resolve the problem. I've poured water down the drain line and it runs into the evaporation pan quite quickly; I'm confident there is no blockage. I live in a rural area and it would be easier to buy a new fridge then to get an appliance repair person to come out again. Looking for the next cost effective trouble shooting steps that a handy guy might try??? Thx

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Re: Auto defrost not working correctly

The tray at the bottom which collects defrost water usually has its own heater or a section of the main heater runs close to it. check this part of the heater has continuity. an old trick as well which sometimes works is to wrap some copper wire round the heater and lead this to the drain hole. conductiuon of heat thro the copper helps keep the drain clear. this is a common problem across all makes

Posted on May 08, 2007

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An intermittent stream of water from the back top center shroud in the lower freezer section of our Gladiator Ref/Freezer is causing a lot of ice in the freezer. What's wrong?

This is caused by a design flaw in Gladiator Freezerators. The problem is caused whenever the auto-defrost cycle is active. This causes the frost on the coils to melt and flow to the drain tube. If the tube is blocked by ice having formed inside, the water has nowhere to go except down into the freezer compartment where it aagain freezes and forms an iceberg. The solution is to defrost the drain tube but this is only a tempo fix, because eventually it will freeze again. A more permanent solution is to remove the rear cover in the top compartment and expose the cooling coil and the defrost heater. Carefully wrap a 2-3 ft. long piece of bare copper wire, about 14-12 ga. several turns around the defrost heater and extend it down the drain tube located at the bottom right hand side of the drain tray. The little bit of heat transmitted down this wire is enough to keep the tube from refreezing. This fix is now available as a kit that Sears uses to take care of this problem but their kit does not work as well as the above. Good Luck!

Nov 14, 2010 | Whirlpool Gladiator Refrigerator

1 Answer

Refrigerator ge profile model TFH27PR water leaking onto floor

Hi this problem could arise due to various reasons so lets find out what could it be the cause.

1)In the back of your freezer compartment is the drain hole. It's very common in GE for the drain to freeze up. With the drain hole plugged up, your freezer will continue to defrost the evaporator, but not the water in the drain hole. So the water builds and freezes, builds and freezes until it eventually overflows into the air diffuser for the fridge causing the leaky fridge problem."Heat Probe" that can be installed.This will prevent water from freezing up in the drain hole allowing it to drain as designed

2)Inspect the door seals and the sides of the refrigerator around the doors. If you see any beads of water or moisture, then the door seals may be failing to create an air tight seal which causes the cold air from the refrigerator to escape and form condensation around the doors. Sometimes you can solve this problem by applying a light film of gasket lubricant to the existing seals or just cleaning them of any debris with a warm soapy rag. If they still don't seal well after you apply lubricant, or clean them, you may need to replace the entire seal assembly.

3) If the water is coming from the freezer but you think that the defrost drain pipe is clear, then it may be coming from the ice maker. Check the ice maker for cracks in the unit's body or a misalignment of the water supply line. Make sure that the water supply spout in the freezer lines up with the ice maker's water supply cup.

4)Check the ice maker copper water supply line, your ice maker water filter, and the plastic ice maker water supply tube for any cracks, splits or connection leaks. If you find any leaks, remove the leaking part and obtain a replacement at the hardware store.

5)Your leaking refrigerator may just have a cracked or damaged drain pan. Your fridge regularly drains water into this pan to prevent water pooling in the fridge itself. Evaporation takes care of the rest. Look underneath your fridge where the drain pan sits and pull it out for inspection. If it has a crack or is otherwise damaged, contact the appropriate retailer about getting a replacement as soon as possible.

6)If your leaking refrigerator is draining inside as opposed to onto your floor, you're probably dealing with a clogged defrost drain. Your fridge is constantly producing condensation inside the freezer, and that condensation drips down the defrost drain into a drain pan underneath the unit. This defrost drain can become clogged with debris or, more often, it freezes shut. Look in your refrigerator manual to locate your defrost drain, and take the appropriate steps to unclog it (inundating your drain with warm water will often do the trick).

Note:Switch you Refrigerators for more than 8 hours and let the frost melt fully use hair dryer and now switch on and check you are getting leak.

post a comment for further assistance.

Thank you for using fixya have a nice day:-)

Sep 09, 2010 | GE Refrigerators

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Clogged drain in freezer compartment

Hi and welcome to FixYa. I am Kelly.

The drain sometimes all on its own will freeze. Who knows why. The best was to ensure the drain is clear is to manually defrost the refrigerator. You do this by first unplugging the unit. Then empty the contents of the freezer. Use a fan and place it blowing into the freezer for a little over 2 hours. This will make a water mess so have the rags and mop ready.

After the 2 hour manual defrosting session take a toothpick and make sure the drain is clear. Use your baster and hot water to check it for sure. If it is still clogged remove the back panel of the refrigerator and check the end of the drain for debris. Often what happens is there is some unpleasant goo that builds up on the very end of the drain tube and then it dries n place once the catch basin is dry.

Other times the drain freezing over is a sign of an automatic defrosting problem. When it does not defrost the ice builds up on the evaporator coils and eventually it freezes over the drain. Usually when there is and automatic defrost problem the fresh food section warms up, the ice maker stops making ice and things like ice cream get soft.

Give the manual defrost and drain check a try first. If there really is an automatic defrosting problem in 3 to 4 days the symptoms will repeat.

If at that time you need more assistance just respond here and an expert will help you.

Thanks for using FixYa.


May 27, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

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sounds like it should be a frost free unit what happens is they stop auto defrosting and the ice builds up in the freezer compartment where you cant see it leave it switched off to defrost it for a couple of days or take of the pannel inside the freezer so that you can see the ice build up defrost it replace pannel then switch back on but be warned it will happen again

Apr 04, 2010 | Hotpoint Refrigerators

2 Answers

Freezer fan is making noise so I took all food out used a hair dryier to try and melt some of the frost/ice behind the back panel. Before this all the food had frost on them. This is the second time I did...

you need to have someone check the defrost circuit. if the unit does not defrost properly , ice will accumulate on the back panel where the evaporator is, blocking the evaporator fans completely, and the circulation fan will eventually stop working because the ice buildup contacts the blades all the fan motor, and eventually the refrigerator compartment will start to get warmer and warmer because there is no circulation of cool air.

Mar 16, 2010 | LG LFX25960ST Stainless Steel French Door...

1 Answer


I have an LG armoire style fridge/freezer and it had lots ice in the bottom and would eventually drip onto the floor. The problem was with the defrost controller. The moisture that enters the freezer when it is opened condenses and freezes on the freezer coil/fins. There is a heating element that sits under this coil which gets turned on by the defrost controller to melt the frost/ice. As the frost/ice melts it drips into a metal tray which channels the water to a drain hole to have it drop into the drip tray underneath the unit for it to evaporate. The problem is that the before the water has time to leave the freezer, it freezes thereby plugging up the drain hole and thus causing subsequent defrost cycles to have the water flow into the bottom of the freezer where it freezes. Eventually the bottom of the freezer fills up with enough ice for the melted water to flow onto the floor. I had my defrost controller replaced (just outside the warranty period!) and it worked for about 1-month and then same thing happened again. Instead of paying for another defrost controller that would probably not work 100% my serviceman used the old paper-clip trick. He took a paper clip, stretched it out and then wrapped one end around the heating element and placed the other end into the drain hole. Thus when the heating element comes on the paper clip keeps the drain hole warm/hot and prevents the water from freezing. It has been 9 months since this fix and I haven't had any ice pooling in bottom of the freezer.

When I had the problem and started diagnosing it I opened up the freezer, pulled out the racks, draws, and eventually the door. Then I removed the ice maker and then a few screws and carefully removed the back white wall panel disconnecting the fan and any other electrical connections. Behind the panel you will see the cooling coil/fins, the heating element, the drip pan, and drain hole. Most likely you will see a sheet of ice everywhere. The best way to remove the ice is to boil a bunch of water in a tea kettle and slowly pour it on the ice to get it to melt so that you can start breaking out the pieces. Have a sponge and bucket ready to remove the water as the ice starts to melt. Eventually you should get all of the ice removed and get the drain hole unplugged. After all the ice is removed, you still need to fix the real problem by replacing the defrost controller, using the paper clip trick, or both.

Sep 22, 2009 | Maytag Refrigerators

1 Answer

I have a roper model RT14ZKXDWOO and the freezer is working fine but the refrig is warm. I took the panel off the back of the freezer and it is full of ice. What should i do next? and is there a diagram...

Hi,maybe I can shed a little light.I don`t know where the defrost timer is,but I would melt the ice with a hair dryer and real warm water(it will make a mess so be ready).There will be a drain inside of the freezer compartment,on the inside.Some how the rear panel inside the freezer compartment comes out.You may have to take apart the whole inside of the freezer compartment just to remove this rear panel.But when you do look for ice build up on bottom of freezing unit,and the rearof the freezer compartment.Melt this ice the same way earlier described.You will find a drain that starts inside the bottom-rear of the freezer compartment.This drain goes all the way down to the bottom of the fridge.You will find a very shallow drip pan under the fridge.This pan will most of the time only receive a little amount of water at a time and evaporates quickly.Now while you thaw this drain,water will start draining threw the drain,if it is not stoped up with food particles and such.This would be a good tome to blow threw this ine from the bottom where it drains into the pan underneth the fridge.Then blow threw it at the top in the freezer compartment.You can use a air tank with a blow gun.Be sure to pour water threw and down this drain to wash out all particles left behind.Clean the freezer compartment out good(the particles of food and such) and reassemble the freezing unit.plug fridge back up and set the freezer control to a respectfull setting(not the coldest and not real cold)and set the frideration to a decent setting for food preservation. Let the fridge and freezer run 12 to 24 hours to see if your problem comes back,and then time will tell if your defrost timer is bad,or is working like it should.When the drain clogs,it starts freezing away from the defrost elements and continues freezing the blocked water untill it overtakes the coils .The defrost and the timer don`t stay on long enough,or hot enough to overcome the ice.This is the reason you should try this solution first.If I can help you anymore,let me know /let me know how it turns out

Jul 12, 2009 | Refrigerators

1 Answer

Freezer not freezing properly, ice on back wall

Ice on the back wall indicates a problem with the defrost cycle. The ice builds up and starts to choke off the air flow, so your symptoms would indicate that may be happening.

Defrost problems are usually any of the three components, the heater element, the defrost termination temp switch, or the defrost timer.

May 29, 2009 | Amana ABB1927DE Bottom Freezer...

2 Answers

Cooling sometimes, freezer leaking water when it stops freezing

It is probably the defrost thermostat located on upper condenser coil to the left of the fan in the freezer compartment. If not, it could be the defrost timer located near the thermostat in the refrigerator under the plastic dome where the light is. If the defost thermostat or defrost timer is not cycling the defroster heater element on and off correctly... an ice dam forms clogging the drain tube which freezes and blocks water (from the the defroster) to draining down and into the evaporator pan located on top of the compressor in the rear of the unit near the floor.

Mar 31, 2009 | KitchenAid Refrigerators

3 Answers

Water pooling and freezing inside bottom freezer

I had the same problem with my LRFC25750 and have finally figured out what's happening! The water that is pooling and freezing on the bottom of the freezer is definitely coming from the defrost cycle. It is pooling inside the freezer compartment because the drain inside the back of the freezer intended to carry the defrost water down to the external evaporator tray underneath is blocked with ice. As a result, the defrost water from the coils overflows the collector under the coils and runs down the inside back of the freezer, pools on the bottom, and re-freezes when the cycle is over. this continues until there's so much ice on the bottom that the water from next defrost cycle runs out on the floor. The "easy" solution is to unplug the unit and let it completely melt out (this could take 24-36 hours). I couldn't wait, so I removed the freezer drawers and their tracks and pulled out the back panel inside the freezer -- saw the ice in the collector and blocking the drain and I melted it away with hot water and verified that water could now flow down to the external evaporator tray. Unless you want to do this, I'd say give it a good 24-36 hours for all the ice to melt away. I think it all started when we left the freezer door ajar for a whole day and probably had a lot of frost build-up on the coils. The next defrost cycle was not enough to clear all the frost and things began to build up from there. Once the drain is frozen, though, you're finished -- the defrost heater doesn;t reach down that far and you have to melt it down completely or it will continue to leak forever. I've heard that you can get a drain heater to ensure that the drain never freezes over or at least so that it is sure to clear with each defrost cycle. I'll post an update if I locate one.

May 21, 2007 | LG LFC25760 French Door Refrigerator

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