Question about SanDisk Sansa E280 MP3 Player

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My mp3 turns on but says initializing. i plugged it to the computer and now it won't pick up device. what can i do?

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  • hurtin_heart Jan 06, 2009

    how do i reset and uninstall when my computer won't read it???

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Reset all settings and format memory and uninstall the software then reinstall the software then it should work if it dont then the mp3 is buggered lol

Posted on Jan 01, 2009

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Turn on, won't go past initializing


IF the mp3 is stuck on initializing your firmware went bad.
You need to go to the RCA website.
http://www.rcaaudiovideo.com/
search your make and model.
download the firmware for it.
After the firmware is download
plug mp3 player in usb device of your computer.
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I found that Holding the power button for about 6-10 seconds will force it to turn off. If you plug it into the computer while it's off it was recognized. The RCA software didn't recognize it, but when I doubleclicked the drive in "my computer" it asked me to Format. after I formated, I unplugged it and plugged it back in, and the RCA software picked up the device

Jan 16, 2009 | RCA MP3 & Digital Media Players

1 Answer

Computer wont pick up my mp3


one way to check if it's connecting right is too go to device manager.

1.right click my computer
2.click properties
3.click hardware tab
4.click device manager button
5.expand universal serial bus controllers list
6.look for your device name when it's plugged in
7.if their is a yellow exclamation point by it then it's not connecting correctly.

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our firmware went bad.
Just got to the RCA website.
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search your make and model
download the firmware.
Then hook you mp3 player to usb device of your computer.
After mp3 is hooked to computer
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1 Answer

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Please try this steps. Remove the battery from the player. Then enable the hold switch for it to show orange/red color connect the player to the computer. Right-click My Computer and click on Manage. Click on device manager and click on Universal Serial Bus Controllers, see if you have USB Mass Storage Device. Then see if you also have there Storage Volumes, right click on it and see if that is the player. If it is then click on Disk Management and try to format the player from there if it is visible if not you may have to replace the product.

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