Question about Viking 42 in Built In Professional Integrated Side by Side Refrigerator - VISB423

1 Answer

Viking freezer leaking

Defrost pan is empty Bottom of freezer section has 1/8" ice created. I completly broke out and cleaned, 1/8" ice created again and water is leaking to the floor. Ice Maker is full. Freezer is neither overloaded or does it seam to have any signs of blockage Door appears to be sealing correctly. Problem seams to be ice maker leaking to bottom of freezer and creating ice slab then intermittently leaking thru botViking 42" VISB423 Water leaking from bottom of freezer tom of door ???

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  • alejandro902 Feb 21, 2009

    AT the bottom of my GE fridge frezeer is ice created by drops of ice maker, how ever, every 10 days I may turn out and clean all ice formed...
    There is something wrong with it how could I repair, the GE technical had no response when he came one year ago.


  • Anonymous Mar 15, 2014

    Water leaks from the right hand side (looking at the unit) from what appears to be the freezer (not the side where the ice cube maker is). The freezer door is cocked slightly but it closes and it does freeze good. The unit is 3 years old or so.
    What could cause the leak?

  • Anonymous Mar 16, 2014

    condensation on bottom freezer seal viking

  • audiofn Apr 04, 2015

    I had this same problem with my Freezer for a long time. After a few visits from the tech with no progress I decided to go at it myself. What is happening is that the drain keeps freezing. IMO there is a design flaw with the drain. I think that they probably should run the defrost cycle longer or wait longer before they start to cool again. The water freezes up before it has time to run out the bottom of the drain. Once this happens eventually the drain freezes up entirely and won't melt when the defrost cycle happens. The melted water has only one place to go and that is out the front and onto your floor. I took out the rack and drawer. I melted all the ice that was causing the door to not close all the way. I then removed the back panel of the freezer to expose the coil and drain. It took some time but i melted all the ice back there as well including making sure the drain was 100% clear. Once I did that I wrapped 1 copper wire around the heating coil on the front of the heating coil and another around the back of the heating coil. I did this directly over the drain hole. I then twisted the front and back wire together so they would center over the drain hole. I extended the wires down into the drain hole and made sure it was just sticking out the bottom of the drain hole but not touching the drain pan. Now the idea is that when the heating coil heats up it will transfer enough heat down the wires to melt any ice in the drain. So far it has been a month and there is no ice even behind the cover (you can see through the holes in the bottom) and the drain is still clear. little early to claim 100% victory on this but in the past I would already see some ice build up by now. Hope this helps others as this was driving me crazy and the idea of having to replace a very expensive fridge over something like this was driving me crazy.

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You have a clogged drain, it is either clogged with ice or some kind of debris, thaw the freezer out and push a length of weed trimmer line down the drain. The drain is accessible by removing the back wall of the inside of the freezer. If there is no clog then the drain may be freezing up, if that is the case, take a piece of 14 gauge romex wire and loop it several times around the heating element at the bottom of the evaporator and push a few inches of it into the drain, this will get hot and transfer heat when it goes into a defrost cycle which is where the water is coming from in the first place

Posted on Jun 17, 2009

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HMG1947 with ice maker. Intermittent problem getting worse! I am getting water on the inside bottom, which will leak out onto the kitchen floor if I don't catch it with paper towels under the bottom...


Is the freezer section cooling properly. If yes, then problem is drain hole blocked in freezer section.There is a water drain hole, which runs to the drain line.But if the drain hole is got clogged by ice, then water will leak from other end and you get water in bottom drawer.-------- try manual defrost procedure.----------

The manual defrost reset procedure is as follows : ----
First unplug the unit from main power outlet. Then empty whole unit completely. Then keep both the doors open. Wait for 24 hours. All the ice collected on the coils and in the freezer section will get melted. Clean the water from the sections. Then Connect the power cord of the unit to main power outlet after 24 hours/.Then set the temperature to normal in both fridge and freezer section. Then check, do you notice the same problem, if yes then defrost assembly board is faulty.But in most cases defrost reset procedure helps.----------- Thanks.Helpmech.

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My freezer coils are completely iced over. How do i fix this?


Its defrost problem.You need to first try manual defrost procedure.This will completely defrost the ice.But if again after few hours or few days, same problem is noticed of coils getting iced, then its defrost problem.--------- In defrost problem, mostly fridge section section stops getting cool.It cools but not properly.----- And freezer section works properly. ------------

The manual defrost reset procedure. The procedure is as follows: ----

First unplug the unit from main power outlet. Then empty whole unit completely. Then keep both the doors open. Wait for 24 hours. All the ice collected on the coils and in the freezer section will get melted. Clean the water from the sections. Then Connect the power cord of the unit to main power outlet after 24 hours/.Then set the temperature to normal in both fridge and freezer section. It will take near to 4 hours to get run in its proper cooling cycle. Then check, if the problem returns again. Then its defrost board problem. -------------

If it's again building up ice that means the unit is not defrosting. It's starting the cooling procedure, and then while defrosting, it's not working. The defrost assembly consists of three main parts. The defrost thermostat, the defrost heater and defrost board. Any of the one is not functioning. When thermostat sense the maximum cooling, it triggers the defrost heater to start heating and this defrosts the ice collected on the coils and the system works. Both thermostat and heater are controlled by defrost board. First the thermostat and defrost heater to be checked, if both check ok by meter and visually, then its defrost board causing the problem. You can get required parts from from online sites like: --- www.repairclinic.com or from searspartsdirect online site. --------- This should help.Thanks.Helpmech.

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1 Answer

Water leaks under viking professional and there is about a 1/4 inch build up of ice on floor of freezer(which is on the bottom) on the floor of the pull ot freezer


Your drain is plugged. Basically the freezer goes into defrost and melts frost off the condenser coils. A big piece most likely fell off and freezer came out of defrost before it coulld melt and drain out completely. To fix you have 2 options. Have towels
#1- move contents of fridge and freezer to a backup fridge. Leave unpluged with doors slightly opened for 24 to 48 hrs. Use towels to cleanup any water. Plug back in wait 2 hrs to make sure temp gets back down before putting contents back in fridge.
#2- Remove contents from fridge and put in ice chest. Have towels ready. Remove ice maker ( if there is one) usually two screws on top hard to see and one on bottom. Disconnect the quick connect for the ice maker. Remove screw on back wall. Be careful when removing air vent on back wall. Its plastic and can break. Remove back panel. Look on the silver plate under coils and you will see ice and where the drain is. Remove ice than pour hot hot water down drain until it flows freely into drain pan under fridge by compressor. It may look like there is not ice make sure othyerwise you will be doing this all over again in a few days. Once water flows freely put everything back together wait about 2 hrs for freezer temp to get cold enough and than you can put contents back in freezer. If you have any question or need help please feel free to comment me back.

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Water collects at the bottom surface inside my Viking Refrigerator every few days. I have checked the drain for the freezer auto defrost and it does not appear to be blocked.


Take a large syrenge filled with hot water and flush the defrost drain.If this is clear,unplug the frig and empty the freezer section. Remove the rear cover of the freezer with fan assembly. Observe if the drain trough under the evaporator (large alumanum grill) is frozen over with ice. If frozen, let defrost and clean.
Reassemble rear panel..

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2 Answers

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