Question about Kenmore Elite 45986 Front Load Washer

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Water not coming into my HE5 washer

Kenmore Elite HE5 Front-Loading Washer...Water is not coming into machine. and add clothes light is not on either. Machine is only 2 months old. It is really cold, and possibly pipe line is frozen, but it worked yesterday.

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  • minibear523 Jan 01, 2009

    Now, the add clothes light comes on, and the drum turns, but no water is coming in. Have a feeling that the line is frozen; we've had the heater aimed at the machine all day. Have to try again tomorrow.

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Check that there is water coming from water supply, if not lines can be clogged or frozen.

If water is coming to the machine, but not entering into the drum, then it is a faulty inlet valve, or a faulty control, have parts tested and replaced.

Posted on Jan 02, 2009

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I have kenmore elite HE5 front loading washing machine. it keeps flashing F35 during cycle and there is no help in the manual.


F35 is a water level error.
The water level switch (pressure switch) has malfunctioned.

If you remove the top panel, three screws in the back, you will have access to the pressure switch.

With the tub empty, remove the vinyl hose from the switch and blow backwards through the hose to clear any restrictions.

If the fault codes return after doing this, you will likely need to replace the pressure switch.


Also - please be sure to use He soap.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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1 Answer

I have a Kenmore he5 front loading washer. It


F35 is a water level error.
The water level switch (pressure switch) has malfunctioned.

If you remove the top panel, three screws in the back, you will have access to the pressure switch.

With the tub empty, remove the vinyl hose from the switch and blow backwards through the hose to clear any restrictions.

If the fault codes return after doing this, you will likely need to replace the pressure switch.


Also - please be sure to use He soap.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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