Question about iLO MP3 Player
My daughter's player will not power up. I have been reading from other posts that the switches can go bad. Also, when I plugged the USB cord in, my computer did not react and nothing came on the players screen. Has anyone had this problem?
Same problem - won't power on and nothing happens when I plug into the computer. Strange thing is, that this happened not long after I purchased the player, but then it started working again after I picked it up a couple weeks later. Now it won't do anything. Since I purchased it almost a year ago, I'm sure I am out of luck, but will try to call customer service. Sounds like there is a flaw in the workmanship fo the switch??? They should make good on these problems if they are widespread. I wouldn't buy ILO again.........
Posted on Jun 23, 2007
Same problem regarding the on/off switch. They offered very little support. I wrote to the email address at least 4 times. Have a receipt and serial number ready. Here is the contact information found on the website. Received a live human before 6 p.m. (est). Hope this is helpful and good luck - out of warranty - out of luck!!! http://www.sirenplayer.com/ Our professional and friendly customer service representatives are the best trained in the business. We appreciate you and your feedback. Phone: 254.224.0222 Email: firstname.lastname@example.org
Posted on Jun 20, 2007
I have the same problem but I did just find my manaul. The website is www.lenoxx.com email is email@example.com and tele is 1-800-315-5885 address is 2006 Lenoxx Electronics Corp. 35 Brunswick Avenue Edison, NJ 08817 USA
Posted on Jun 16, 2007
Yes, my daughters is having the same problem. Wal Mart says I have to contact the manufacturer. The problem is I can't find the Owner's Manual nor their site on the web. Have you had any luck?
Posted on Jun 15, 2007
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