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Itunes issue We installed a samsung external cd/dvd drive when our internal one died and the Itunes won't seem to recognize it. I am a neophyte when it comes to computer issues so tech help needs to be simple. Any help you can offer is appreciated Richard

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  • Richard Alpert Jan 24, 2009

    desi



    I did as you asked and I do see DVD Ram Drvie F so it does seemt o recognize the external F drive and the internal E drive is still there too

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Hi there ,
Since you are a neophyte I would suggest you goto the my computer and verify whether you can see a cd rom icon other than the regular drive that was internal and if you cant see this ext drive in my computer then go to start>settings>control panel
then click system
go to tab written hardware
then click device manager
in the list check yellow marked item
confirm me this
If you can see this icon in my comp then try double cliking the same

Bye for now and revert
Regards

Posted on Jan 24, 2009

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